NIGHT HOST

div div pspan style="font-size: 12pt; font-family: 'times new roman', times;"Kampgrounds of America, Inc. (KOA) is the worldrsquo;s largest network of privately owned campgrounds and the leader in outdoor hospitality.nbsp;nbsp; KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK).nbsp; Founded in 1962, the mission of KOA is ldquo;connecting people to the outdoors and each other,rdquo; and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.nbsp; /span/p brspan style="font-family: 'times new roman', times; font-size: 12pt;"At KOA, we believe the outdoors is fun and for everyone.nbsp; We are committed to having an environment where all are treated with dignity and respect.nbsp; We strive to:/spanbr ul li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"intentionally create a sense of community and belonging for our guests, employees and franchise partners/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"sustain a culture that promotes diversity of thought and experiences/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"drive change in our company and industry through action and implementationnbsp;/span/li /ul /div /div p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif; color: black;"span style="font-family: 'times new roman', times;"stronguspan style="font-size: 11.0pt; color: black;"REPORTS TO/span/u/strong/span/p p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif; color: black;"span style="font-size: 11pt; color: black; font-family: 'times new roman', times;"Designated Supervisor and General Manager/span/p p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif; color: black;"span style="font-family: 'times new roman', times;"strongspan style="font-size: 11.0pt; color: black;"nbsp;/span/strong/span/p p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif; color: black;"span style="font-family: 'times new roman', times;"stronguspan style="font-size: 11.0pt; color: black;"POSITION SUMMARY /span/u/strong/span/p p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"span style="font-family: 'times new roman', times; color: black;"The Night Host assists the guest services department, after normal store hours, by registering late arriving customers, selling and delivering ice and firewood, enforcing campground rules, picking up trash and emptying trash receptacles, answering the after-hours phone, responding to messaging services, doing basic housekeeping duties, and performing light maintenance and repairs. They provide accurate and concise information about park rules, recreation activities, and directions to destinations. This guest facing position requires exceptional customer service, a can-do attitude, and the self-motivation to work independently./span/p p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"span style="font-family: 'times new roman', times; color: black;"nbsp;/span/p p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif; color: black;"span style="font-family: 'times new roman', times;"stronguspan style="font-size: 11.0pt; color: black;"SPECIFIC DUTIES /span/u/strong/span/p ul style="margin-bottom: 0in; margin-top: 0px;" li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'times new roman', times; color: black;"span style="font-size: 11pt; color: black; font-family: 'times new roman', times;"Assist guests with registering, guiding them to their sites, and with other customer service needs./span/li li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'times new roman', times; color: black;"span style="font-size: 11pt; color: black; font-family: 'times new roman', times;"Keep a record of all events that occur on shift, in chronological order, for future reference./span/li li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'times new roman', times; color: black;"span style="font-size: 11pt; color: black; font-family: 'times new roman', times;"Sell and deliver ice and firewood./span/li /ul ul style="margin-bottom: 0in; margin-top: 0px;" type="disc" li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'times new roman', times;"span style="font-family: 'times new roman', times;"Keep grounds free from trash, litter, and debris, and empty trash receptacles./span/li /ul ul style="margin-bottom: 0in; margin-top: 0px;" li style="margin-right: 0in; font-size: 12pt; font-family: 'times new roman', times; margin-left: 0px;"span style="font-size: 11pt; font-family: 'times new roman', times; color: black;"Ensure the cleanliness of grounds, landscaped areas, parking lots, restrooms, pool, and office areas. /span/li li style="margin-right: 0in; font-size: 12pt; font-family: 'times new roman', times; margin-left: 0px;"span style="font-size: 11pt; font-family: 'times new roman', times; color: black;"Clean campsites by performing minor maintenance tasks such as raking the campsite pad, washing tables, and cleaning out fire rings./span/li /ul ul style="margin-bottom: 0in; margin-top: 0px;" type="disc" li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'times new roman', times;"span style="font-family: 'times new roman', times;"Clean restrooms per housekeeping schedule and collaborate with housekeeping staff and communicate daily housekeeping needs. /span/li /ul ul style="margin-bottom: 0in; margin-top: 0px;" li style="background: white; margin-right: 0in; font-size: 12pt; font-family: 'times new roman', times; margin-left: 0px;"span style="font-size: 11pt; font-family: 'times new roman', times; color: black;"Interact with guests and make recommendations for things to do in local area./span/li li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'times new roman', times; color: black;"span style="font-size: 11pt; color: black; font-family: 'times new roman', times;"Follow all safety guidelines for the operation of equipment and use of chemicals./span/li /ul ul style="margin-bottom: 0in; margin-top: 0px;" type="disc" li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'times new roman', times;"span style="font-family: 'times new roman', times;"Make minor carpentry, plumbing, and electrical repairs./span/li li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'times new roman', times;"span style="font-family: 'times new roman', times;"Approach all encounters with guests in an attentive, friendly, courteous, and service-oriented manner. /span/li /ul ul style="margin-bottom: 0in; margin-top: 0px;" li style="margin-right: 0in; font-size: 12pt; font-family: 'times new roman', times; margin-left: 0px;"span style="font-size: 11pt; font-family: 'times new roman', times; color: black;"Report all disturbances to management or in emergencies, to the local authorities without attempting to discipline or apprehend any campground violators./span/li li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: 'times new roman', times;"span style="font-family: 'times new roman', times; color: black;"Prioritize tasks based upon importance and urgency with conscious planning and thoughtful decision making. /span/li /ul p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"span style="font-family: 'times new roman', times; color: black;"Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice./span/p p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"span style="font-family: 'times new roman', times; color: black;"nbsp;/span/p p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif; color: black;"span style="font-family: 'times new roman', times;"stronguspan style="font-size: 11.0pt; color: black;"EXPECTED RESULTS /span/u/strong/span/p ul style="margin-bottom: 0in; margin-top: 0px;" li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: 'times new roman', times;"span style="font-family: 'times new roman', times; color: black;"Visually appealing and well-maintained campground that is free of trash and debris. /span/li /ul ul style="margin-bottom: 0in; margin-top: 0px;" type="disc" li style="color: black; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'times new roman', times;"span style="font-family: 'times new roman', times; border: 1pt none windowtext; padding: 0in; background: white;"Strong communication and customer service skills and the ability to work with individuals of all ages./span/li li style="color: black; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'times new roman', times;"span style="font-family: 'times new roman', times; border: 1pt none windowtext; padding: 0in; background: white;"Display mature judgment, loyalty, poise, tact, and discretion./span/li li style="color: black; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'times new roman', times;"span style="font-family: 'times new roman', times;"Projects are completed properly, safely and timely. /span/li li style="color: black; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'times new roman', times;"span style="font-family: 'times new roman', times;"Positive attitude toward the campground environment./span/li /ul ul style="margin-bottom: 0in; margin-top: 0px;" li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: 'times new roman', times;"span style="font-family: 'times new roman', times;"span style="color: black;"Use of safe work practices for a secure work environment for staff and campground guests/span/span/li /ul p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif; color: black;"span style="text-decoration: underline; font-family: 'times new roman', times;"strongJOB QUALIFICATIONS/strong/span/p ul style="margin-bottom: 0in; margin-top: 0px;" li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'times new roman', times; color: black;"span style="font-size: 11pt; color: black; font-family: 'times new roman', times;"Experience in campground or comparable position./span/li li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'times new roman', times; color: black;"span style="font-size: 11pt; color: black; font-family: 'times new roman', times;"Office and light maintenance work in high public contact area./span/li li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'times new roman', times; color: black;"span style="font-size: 11pt; color: black; font-family: 'times new roman', times;"Read, write, and speak English in a clear and concise manner./span/li li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'times new roman', times; color: black;"span style="font-size: 11pt; color: black; font-family: 'times new roman', times;"Ability to work nights, weekends, and holidays./span/li li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'times new roman', times; color: black;"span style="font-size: 11pt; color: black; font-family: 'times new roman', times;"Capable of working independently and as part of a team./span/li li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'times new roman', times; color: black;"span style="font-size: 11pt; color: windowtext; font-family: 'times new roman', times;"Valid Driverrsquo;s license./span/li /ul p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif; color: black;"span style="font-size: 11pt; color: black; font-family: 'times new roman', times;"nbsp;/span/p p style="margin: 0in; font-size: 12pt; font-family: Calibri, sans-serif; color: black;"span style="font-family: 'times new roman', times;"stronguspan style="font-size: 11.0pt; color: black;"PHYSICAL REQUIREMENTS/span/u/strongstrongspan style="font-size: 11.0pt; color: black;" /span/strong/span/p ul style="margin-top: 0in; margin-bottom: 0in;" type="disc" li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'times new roman', times; color: black;"span style="font-size: 11pt; color: black; font-family: 'times new roman', times;"Must be able to lift up to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly. /span/li li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'times new roman', times; color: black;"span style="font-size: 11pt; color: black; font-family: 'times new roman', times;"Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance. /span/li li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'times new roman', times; color: black;"span style="font-size: 11pt; color: black; font-family: 'times new roman', times;"Must be able to operate various loud and vibrating maintenance tools and equipment/span/li li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'times new roman', times; color: black;"span style="font-size: 11pt; color: black; font-family: 'times new roman', times;"Ability to stand for long periods of time. /span/li li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'times new roman', times;"span style="font-family: 'times new roman', times;"Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain./span/li li style="color: black; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'times new roman', times;"span style="font-family: 'times new roman', times;"Able to work inside and outdoors and in various climates /span/li /ul div div div div p style="margin: 6.0pt 0in 6.0pt 0in;"span style="color: #2d2d2d; font-f