Case Management/Assessment Specialist II/III – Spanish Speaking Required (Open Promotional) - Full-time

h2About the Department/h2pp style="text-align: center;"img src="https://secure.neogov.com/images/AgencyImages/jobposting/385/jobpostings/image/San Mateo County Health Logo.jpg" data-uw-rm-alt="BE" data-uw-rm-alt-original="San Mateo County Health Logo.jpg" data-id="null" data-name="San Mateo County Health Logo.jpg" alt="Logo featuring the seal of San Mateo County, a colorful mosaic, and the text " data-url="https://secure.neogov.com/images/AgencyImages/jobposting/385/jobpostings/image/San Mateo County Health Logo.jpg" style="width: 445px;" class="fr-fic fr-dii"/pp data-pasted="true" style="text-align: center;"strongMake a Meaningful Impact in Integrated Behavioral Health Care!/strong/pstrongSan Mateo County Health/strong is seeking dedicated and experienced strongCase Management/Assessment Specialist II/III/strong candidate to join strongBehavioral Health and Recovery Services (BHRS)/strong on the strongPrimary Care Interface Team/strong. This role plays a vital part in connecting clients to timely, culturally responsive behavioral health support within a primary care setting.pThere is one full-time position available, with primary work locations that may include sites in North County and the Coastside. This Monday–Friday role may offer a hybrid schedule, with approximately four on-site days per week to support clinic operations. Work location and on-site expectations may shift over time based on program needs./pp style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;" data-pasted="true"strongAbout the Program/strong/pp style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;"The Primary Care Interface Team strengthens whole-person care by integrating behavioral health services into San Mateo Medical Center (SMMC) Primary Care clinics across the County. The team works collaboratively with primary care providers, therapists, psychiatrists, nurses, and multidisciplinary staff to ensure that clients receive accessible, coordinated, trauma-informed support when they need it most./pp style="margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;"This position plays a critical role in helping clients navigate behavioral health services, reducing barriers to care, and promoting recovery, wellness, and long-term stability./pp style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;" data-pasted="true"strongWhat You’ll Do/strong/pp style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;"Supported by clinical and program supervisors, while exercising substantial independent professional judgment, you will:/pul style="margin-bottom: 3pt; margin-top: 0in;" type="disc"li style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;"Conduct comprehensive assessments and evaluations and determine appropriate referrals and treatment recommendations./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;"Provide direct service using motivational and solution-focused counseling, supporting clients on issues including harm reduction, relapse prevention, stress management, co-occurring conditions, health, and self-care./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;"Deliver psychoeducation on substance use risks to parents, adolescents, and adults./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;"Facilitate treatment groups for clients across stages of readiness—from pre-contemplation to action./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;"Conduct home or community follow-up for high-risk clients./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;"Coordinate care with therapists, psychiatrists, primary care providers, and other partners./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;"Participate in clinical consultation and case conferencing for complex cases./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;"Document and bill for services using AVATAR and Epic, ensuring accurate, timely communication with primary care teams./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;"Attend bi-weekly and monthly Primary Care Interface Team clinical meetings./li/ulpstrongAs a member of a multidisciplinary team embedded in San Mateo Medical Center Primary Care clinics, this position help strengthen access to behavioral health services and support seamless client care./strong/pp style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;" data-pasted="true"strongemspan style="color:inherit;"Classification Levels/span/em/strong/pp style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;"strongemspan style="color:inherit;"Case Management/Assessment Specialist IIbr/span/em/strongspan style="color:inherit;"Salary: $41.75 – $52.20/hourbr/spanemspan style="color:inherit;" This journey-level role performs the full range of duties with independence and clinical judgment. Some assignments may require certification as a Certified Alcohol and Drug Counselor. The II level is flexibly staffed, with the opportunity to advance to Specialist III after five years of experience, certification as an Alcohol and Drug Counselor-Addiction Specialist and proven proficiency./span/em/pp style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;"strongemspan style="color:inherit;"Case Management/Assessment Specialist IIIbr/span/em/strongspan style="color:inherit;"Salary: $49.23 – $61.53/hourbr/spanemspan style="color:inherit;" As the advanced specialist level, this role manages complex cases, provides subject-matter leadership, and may offer guidance on workflows or projects. Certification as an Alcohol and Drug Counselor–Addiction Specialist is required./span/em/pbrp style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;" data-pasted="true"strongspan style="color:inherit;"Ideal Candidatenbsp;/span/strong/pp style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;"span style="color:inherit;"The ideal candidate is a compassionate, adaptable, and skilled behavioral health professional who thrives in collaborative primary care settings, exercises strong independent judgment, holds valid certification as a Certified Alcohol and Drug Counselor–Certified Addiction Specialist through a Department of Health Services–approved agency, and is bilingual in Spanish./span/pbrp style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;" data-pasted="true"strongspan style="color:inherit;"You bring:/span/strong/pul style="margin-bottom: 3pt; margin-top: 0in;" type="disc"li style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Required proficiency in Spanish and English./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Current certification as a Certified Alcohol and Drug Counselor–Certified Addiction Specialist./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Strong assessment and case management skills, including determining levels of care, providing direct service and developing treatment recommendations./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Experience providing direct care to adults and/ or youth (or Individuals) with behavioral health and/or substance use needs, including co-occurring or complex cases./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Demonstrated ability to engage clients across all stages of readiness, including those who are pre-contemplative./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Skill in motivational interviewing, solution-focused interventions, harm reduction, and psychoeducation./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Ability to work independently while collaborating effectively within a multidisciplinary team of clinicians, prescribers, and community partners./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Excellent communication and documentation skills, with comfort using electronic health records./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Cultural humility and a commitment to equitable, client-centered service delivery./li/ulpstrongNOTE:/strong The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies./p/ph2Position Duties/h2pp style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;" data-pasted="true"strongspan style="color:inherit;"Duties may include, but are not limited to, the following:/span/strong/pul style="margin-bottom: 3pt; margin-top: 0in;" type="disc"li style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Perform client evaluations using a variety of assessment and screening tools, information gathered from interviewing clients and/or other professionals and established clinical guidelines to determine the appropriate referral(s), level of care, and recommended treatment plan./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Interview clients and their families to gather social, psychiatric, and drug and alcohol history./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Administer appropriate assessment instruments to assist in the development of the client's case history in developing treatment recommendations./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Maintain case files on clients containing assessment information, assessment summaries, court documents and all other correspondence/information relevant to the client./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Gather appropriate consents from clients to use in gathering information from outside agencies/sources./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Provide program information and community resources to clients and other agencies./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Gather, maintain and disseminate community resource information to other staff./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Advise treatment providers of information gathered during intake process; gather additional information as appropriate./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Meet with clients to provide service information; provide psychoeducation regarding client's potential substance use disorder or condition, and the recommended treatments available./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Work with community agencies as required to assist clients in their service plans and in coping with daily activities and environmental needs, such as housing, medical care and employment./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Assist in training community-based organizations or partners, Alcohol and Other Drug and Behavioral Health staff, and outside agencies on related topics and processes./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Consult with other professionals when clinical expertise is needed in development of treatment plans./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Attend staff conferences and related meetings to coordinate activities with other divisions of the department, other County departments and community groups and providers./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Provide information and education and make presentations to community groups and others concerning addictive behaviors, interventions, and services available.nbsp;/lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Perform related duties as assigned./li/ulbrp style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;" data-pasted="true"strongspan style="color:inherit;"Specific duties for positions at the III level include but are not limited to the following:/span/strong/pul style="margin-bottom: 3pt; margin-top: 0in;" type="disc"li style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Determine and approve client's level of care./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Work with the highly complex cases, including those with co-occurring mental health issues and complex trauma, co-morbid medical conditions, individuals with developmental learning disabilities and cognitive impairments, and those involved in multiple systems such as criminal justice, child welfare, conservatorship, homeless / shelter services, and high utilizers of emergency or urgent services./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Provide high quality direct care and clinical case documentation with attention to documentation for billable services.nbsp;/lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Manage client crisis situations including those in active withdrawal and who are pre-contemplative./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Effectively collaborate, coordinate, strategize and/or partner with outside systems, and advocate as appropriate to meet client needs and/or help make system improvements.nbsp;/lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Provide input and assist in creating and implementing workflows and processes to streamline or support client services./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Manage and maintain strong relations with community-based organizations./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Depending on assignment, may provide shift coverage and lead direction to assigned staff on a project./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Work on related committees./lili style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;color:inherit;"Facilitate relapse prevention or psycho-educational groups and provide one-on-one o