Safety and Engagement Specialist, Turning Point (Friday - Tuesday, 11pm - 7:30am) - Full-time

div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; background-color: #ffffff;" p style="margin-top: 1.5em; margin-bottom: 1.5em; padding: 0px; line-height: 1.5em; color: #393839;"nbsp;/p /div p style="margin: 1.5em 0px; padding: 0px; font-size: 12px; line-height: 1.5em; outline-style: none; color: #393839; font-family: Arial, Helvetica, sans-serif; white-space: normal; background-color: #ffffff;"span style="outline-style: none; font-family: 'times new roman', times; font-size: 12pt;"span style="outline-style: none;"strong style="outline-style: none;"Role: /strongspan style="outline-style: none;"Safety and Engagement Specialist/span/span/span/p p style="margin: 1.5em 0px; padding: 0px; font-size: 12px; line-height: 1.5em; outline-style: none; color: #393839; font-family: Arial, Helvetica, sans-serif; white-space: normal; background-color: #ffffff;"span style="outline-style: none; font-family: 'times new roman', times; font-size: 12pt;"span style="outline-style: none;"strong style="outline-style: none;"Reports to:/strong Senior span style="outline-style: none; color: #242424; text-align: left; white-space: pre-wrap; background-color: #ffffff; float: none; display: inline;"Program Manager /span/span/span/p p style="margin: 1.5em 0px; padding: 0px; font-size: 12px; line-height: 1.5em; outline-style: none; color: #393839; font-family: Arial, Helvetica, sans-serif; white-space: normal; background-color: #ffffff;"span style="outline-style: none; font-family: 'times new roman', times; font-size: 12pt;"strong style="outline-style: none;"Program:/strong 1001-Turning Point/span/p p style="margin: 1.5em 0px; padding: 0px; font-size: 12px; line-height: 1.5em; outline-style: none; color: #393839; font-family: Arial, Helvetica, sans-serif; white-space: normal; background-color: #ffffff;"span style="outline-style: none; font-family: 'times new roman', times; font-size: 12pt;"strong style="outline-style: none;"Department:/strongnbsp;span style="outline-style: none; color: #242424; text-align: left; white-space: pre-wrap; background-color: #ffffff; float: none; display: inline;"Interim Housing/span/span/p p style="margin: 1.5em 0px; padding: 0px; font-size: 12px; line-height: 1.5em; outline-style: none; color: #393839; font-family: Arial, Helvetica, sans-serif; white-space: normal; background-color: #ffffff;"span style="outline-style: none; font-family: 'times new roman', times; font-size: 12pt;"strong style="outline-style: none;"Location:/strong Turning Point - 1447 16th Street, Santa Monica, CA 90404/span/p p style="margin: 1.5em 0px; padding: 0px; font-size: 12px; line-height: 1.5em; outline-style: none; color: #393839; font-family: Arial, Helvetica, sans-serif; white-space: normal; background-color: #ffffff;"span style="outline-style: none; font-family: 'times new roman', times; font-size: 12pt;"strong style="outline-style: none;"Setting:/strongnbsp;100% Onsite/span/p p style="margin: 1.5em 0px; padding: 0px; font-size: 12px; line-height: 1.5em; outline-style: none; color: #393839; font-family: Arial, Helvetica, sans-serif; white-space: normal; background-color: #ffffff;"span style="outline-style: none; font-family: 'times new roman', times; font-size: 12pt;"span style="outline-style: none;"strong style="outline-style: none;"Schedule: /strongspan style="outline-style: none;"Friday - Tuesday, 11:00pm - 7:30am/span/span/span/p p style="margin: 1.5em 0px; padding: 0px; font-size: 12px; line-height: 1.5em; outline-style: none; color: #393839; font-family: Arial, Helvetica, sans-serif; white-space: normal; background-color: #ffffff;"span style="outline-style: none; font-family: 'times new roman', times; font-size: 12pt;"strong style="outline-style: none;"Status:nbsp;/strongFull-time/Non-Exempt/Non-Managementnbsp;/span/p p style="margin: 1.5em 0px; padding: 0px; font-size: 12px; line-height: 1.5em; outline-style: none; color: #393839; font-family: Arial, Helvetica, sans-serif; white-space: normal; background-color: #ffffff;"span style="outline-style: none; font-family: 'times new roman', times; font-size: 12pt;"strong style="outline-style: none;"Benefits:/strongnbsp;Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc./span/p pspan style="font-family: 'times new roman', times; font-size: 12pt;"strongOpenings:/strong 2/span/p pnbsp;/p pstrongspan style="font-family: 'times new roman', times; font-size: 12pt;"Job Description Summary:/span/strong/p pspan style="font-family: 'times new roman', times; font-size: 12pt;"As a Safety and Engagement Specialist, you will play a key role in our mission to provide compassionate, restorative care to individuals facing homelessness, mental health challenges, and substance addiction. You will be the first point of contact for clients, fostering a welcoming environment that supports their progress. Using evidence-based approaches like harm reduction, housing-first, and trauma-informed care, you'll engage with clients, ensure adherence to program guidelines, and maintain a safe, well-kept facility. Your responsibilities will include conducting regular site walk-throughs, implementing crisis interventions when needed, keeping accurate documentation, and collaborating with our team to deliver holistic care./span/p pnbsp;/p pstrongspan style="font-family: 'times new roman', times; font-size: 12pt;"Job Description Essential Duties and Responsibilities:nbsp;/span/strong/p ul li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Provide excellent customer service by engaging and welcoming all participants and guests./span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Collaborate with management, staff and security in maintaining order and smooth flow of services throughout the day./span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Provide Crisis Intervention using Non-violent Crisis Intervention techniques to disruptive participants./span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Conduct perimeter and facility walkthroughs./span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Provide and promote resources to participants that are available in the community and surrounding areas as well as directions and transportation assistance as needed./span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Oversees NARCAN and Fentanyl testing strips inventory, reporting and training./span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"In collaboration with the Program Manager, oversee and update the permanent termination roster./span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Document all incidents including those involving SMPD, fire department and paramedics and submit incident reports./span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Assist with the daily operation of the facility as needed, including general cleaning duties/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Communicate with the supervisor daily to report all issues, concerns, suggestions, and successes./span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Attend all staff meetings, safety team meetings, agency meetings, training and retreats as scheduled./span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Other duties as assigned./span/li /ul pnbsp;/p pstrongspan style="font-family: 'times new roman', times; font-size: 12pt;"Job Description Qualifications:/span/strong/p ul li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"High School Diploma or GED or Equivalent/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Minimum of one (1) year experience in a responsible security/customer service position/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Comfortable, able, and willing to drive the agency van/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Current, valid California Driverrsquo;s License with an acceptable driving record, necessary to drive agency van/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Demonstrate effective customer service skills by being able to handle difficult situations and act professionally regardless of circumstances/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Able to lift to 50 lbs. to move items as needed/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Familiarity with non-violent crisis intervention/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Familiarity with Harm Reduction and Trauma Informed Care Practices/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Able to self-motivate and to appropriately organize and motivate others/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Able to multi task: handling multiple tasks and high volume client request/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Demonstrated knowledge of issues faced by population served (homelessness, mental illness, substance abuse, medical issues, domestic violence, etc.)/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Able to work in a high tolerance Harm Reduction model with members who have multiple barriers/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Experience working in a community-based setting and as part of a team/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Computer literate; able to use computerized database system for information management/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Ability to work as a team member/span/li /ul pnbsp;/p pstrongspan style="font-family: 'times new roman', times; font-size: 12pt;"Job Description Work Environment:/span/strong/p div aria-label="40. Job Description Work Environmentnbsp; Multi Line Text Required to answer" div data-automation-id="questionContent" div div div ul li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Primarily outdoor/indoor office environment/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"On occasion walk or drive to different local sites/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"Regularly required to sit, stand, bend and occasionally lift or carry up to 50 pounds/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"May necessitate working in busy and loud environment/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"May be exposed to elements like cold, heat, dust, noise and odor/span/li li style="font-family: 'times new roman', times; font-size: 12pt;"span style="font-family: 'times new roman', times; font-size: 12pt;"May need to bend, stoop, twist and sit throughout the day/span/li /ul pnbsp;/p /div /div /div /div /div div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; background-color: #ffffff;" p style="margin: 0in; padding: 0px; line-height: normal;"span style="color: #393839; font-family: 'times new roman', times;"span style="font-size: 16px;"strongEXPECTED BEHAVIORS OF ALL STAFFbr/strong/span/span/p ol lispan style="color: #393839;"span style="font-family: Times New Roman; font-size: medium;"Act as a role model/span/span/li lispan style="font-family: Times New Roman; font-size: medium;"Demonstrate a sense of responsibility/span/li lispan style="font-family: Times New Roman; font-size: medium;"Continuously learn and improvenbsp;/span/li lispan style="font-family: Times New Roman; font-size: medium;"Acknowledge your own areas of improvement/span/li lispan style="font-family: Times New Roman; font-size: medium;"Hear and provide honest, specific and direct feedback/span/li lispan style="font-family: Times New Roman; font-size: medium;"Create an environment where everyone is welcomed valued and respectednbsp;/span/li lispan style="font-family: Times New Roman; font-size: medium;"Collaborate/span/li /ol p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0in; padding: 0px; line-height: normal; color: #393839;"nbsp;/p p style="font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; margin-top: 1.5em;