Sales Admin Rental Coordinator - Full-time

pubJob Description:/b/u/ppb /b/pp/ppbJob Title:/b Sales Admin / Rental Coordinator/ppbLocation:/b Hillsboro, OR/ppbPay Range:/b  span$23.00 - $28.0 per hour, and a bonus plan/span/pp/ppWould you like to be a vital part of a dynamic team that is committed to providing the highest quality mobility equipment and products, wheelchair vans and services in the country? Medical benefits, Matching 401K, paid time off and more./pp/ppJoin our organization and be a part of a team that makes a tremendous impact by helping the physically challenged elevate their quality of life. Bi-lingual a plus./pp/ppbIF THESE WORDS RESONATE WITH YOU:span /span/bStrong Work Ethic. Mission-driven. Proactive. Problem Solver. Client-Centric. Empathetic. Multi-tasker. Tech-savvy. Then please read on./ppTo be successful in our Sales Admin / Rental role, you will be a high performing, driven professional who has a genuine interest in providing world-class customer service while supporting administration, sales, and operations in a dynamic, fast-paced environment./pp/ppbKeep Reading IF:/b/ppbYOU ARE EMPATHETIC AND COMPASSIONATE.span /span/bYou take pride in creating a warm and engaging customer experience in person or over the phone. You take a non-judgmental approach to the service you provide. You are an excellent listener and your #1 goal is to support the customer. You build rapport and you always go the extra mile to ensure that every customer is welcomed with a friendly smile and that they can count on you to be a resource for all products and services./pp/ppbYOU EXCEL WITH TECHNOLOGY.span /span/bYou enjoy the challenge of learning and mastering new systems, even complex systems that are not cut and dry or require some critical thinking. You learn new things quickly. If you don’t know the answer, you’ll ask or dig until you find it./pp/ppbYOU ORGANIZE INFORMATION WELL AND HAVE A KEEN EYE FOR DETAIL./bspan /spanYou take ownership of a variety of responsibilities. You enjoy staying very busy with both administrative and sales support needs. Quality, details and follow through matter to you. You have a proven track record of producing quality reports and documents. You stay focused and no details fall through the cracks on your watch./pp/ppbESSENTIAL JOB FUNCTIONS MAY INCLUDE:/b/ppWithin the first 30 days:/pulliBecomes the initial welcoming contact with clients when they enter the store and receives all clients in a friendly and helpful manner/liliHas begun training on corporate processes including; money handling, invoicing, opening closing batch and paperwork processing/liliThroughout a day successfully manages multiple clients, projects, tasks and lines of communications across 30-70 daily calls via multiple phone lines/li/ulpWithin the first 60 days and ongoing:/pulliHas begun as liaison for all incoming calls, building rapport, returning calls and outreach to clients to introduce new products/liliEnsures that all client accounts are up-to-date/liliCalls accounts to collect aged receivables each month as needed/liliSupports sales staff (some sales from scooter and wheelchair lifts-down in the trenches can be time-consuming)/li/ulpWithin the first 90 days and ongoing:/pulliFully understands how the store works and thoroughly supports team/liliHas begun taking on any necessary ad hoc administrative projects assigned by General Manager/liliContinues establishing, developing and maintaining strong relationships with prospective and current clients/liliRuns rentals and wheelchair sales/li/ulp/ppbAdditional Responsibilities:/b/pulliRental Coordinator- book, Invoice, receive payment, close out./liliOccasional van deliveries to the customer./liliDMV and Verify system --Titles, Registrations/liliRegister Warranties for Equipment installs/liliChecks and Credit Cards/liliFile customer files/li/ulp/ppbEducation, Skills amp; Experience:/b/pulliHigh School diploma/GED and a valid driver’s license is required/liliMust have 3#43; years of proven customer service experience in a fast-paced office, medical office experience a plus/liliExperience maintaining amp; updating CRMs/liliBeginner to intermediate experience in MS Word amp; Excel is preferred/liliExperience with standard office record keeping, including reconciliation of cash and receipts/liliAbility to engage and connect with potential clients by providing exceptional customer service, driving the sales process forward/liliExperience in inventory management and ordering procedures a plus/liliBilingual a plus/li/ulp/pp/ppspanBraunAbility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees./span/p