Medical Claims Specialist - Full-time

pDescription/ppstrongPay Rate/strong: $18.00 - $21.00 per hour depending on experience, plus bonus potential/ppbr/strongLocation:/strong Amarillo, TX/ppbr/strongFull-Time, In-Office, Monday-Friday/strong/ppbr/strongBenefits Summary/strong/pulliMedical, dental, vision, and 401K/liliHealth Savings Account (HSA)/liliMatching 401k/liliPaid Time Off (PTO/li/ulpstrongSUMMARY/strong/ppOn behalf of CNS Cares, LLC (“CNS” or “Company”), this position is responsible for developing relationships with leads and claimants, associated retiree groups, physicians, authorized representatives, agency personnel, and other various stakeholders associated with the EEOICPA program and other programs as required./ppbr/strongESSENTIAL DUTIES AND RESPONSIBILITIES/strong include the following:/ppEmployee must have regular attendance/punctuality, have excellent customer service skills, be able to work with others at all levels of the Company and be completely honest. This position will be in office, without remote capability. Other assigned duties include:/polliProvide assistance to claimants as needed, by guiding claimants through the claim filing process, and supporting in other ways as needed./liliDetermine what benefits these individuals may qualify for under the EEOICPA or other identified programs./liliAssist in research and gather work history and medical records as necessary./liliHelp claimants file initial claims and refile claims that have been denied./liliInform individuals of the resources available that may assist their claim process and overall health and wellness./liliAnswering amp; returning frequent phone calls/emails in a polite amp; timely manner with internal and external customers./liliMaintains industry knowledge by participating in educational and training opportunities./liliAssists in identifying efficiencies and improving processes./liliMaintains contact with professionals of various health service agencies, after obtaining a Release of Information, to determine Claimant eligibility services./liliOccasionally will attend outreach events as needed./liliOther duties as assigned./li/olpRequirements/ppstrongEDUCATION and/or EXPERIENCE/strong/ppbr/strongRequired:/strong/pulliHigh school Diploma or GED/liliTwo (2) years of related program or clinical/medical experience and/or training./li/ulpstrongPreferred:/strong/pulliCertified Medical Assistant (CMA) certification or Licensed Practical Nurse (LPN)/liliAt least one (1) year of specific DOL EEOICPA program experience./li/ulpbr/strongRELATED COMPETENCIES/strong/ppKnowledge of DOL EEOICPA program, knowledge of the EEOICPA application process, specifically the records necessary for any potential claimant to file a claim under the EEOICPA. Knowledge of medical terminology and the ability to translate terminology into verbal and written communication./ppbr/strongCERTIFICATES, LICENSES, REGISTRATIONS, amp; MEDICAL REQUIREMENTS/strong/pulliDriver’s License/liliLPN or CMA, preferred not required/li/ulpstrongThe following background checks are conducted:/strong/pulliCriminal Background/liliDriving Record/liliOIG Exclusion List/liliSex Offender Registry/li/ulp#TFIND/p