Surveillance Operator - Full-time

h2span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"The Surveillance Operator is responsible for monitoring live surveillance footage across the casino floor, detecting and reporting any suspicious activities or violations of company policies. This role requires attention to detail, strong observation skills, and the ability to make quick and accurate decisions. Operators must ensure the integrity of casino operations by identifying irregularities in real-time and documenting them accurately. Effective communication with management and other departments is key to ensuring proper follow-up and resolution of any issues observed./span/span/span/spanbrspan style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Aptos, sans-serif;"bspan style="font-family:Garamond, serif;"ESSENTIAL DUTIES AND RESPONSIBILITIES:/span/b/span/span/span/h2ulli style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"span style="color:#000000;"Monitor Surveillance Cameras: Continuously observe surveillance footage from cameras placed throughout the casino, ensuring all areas are being monitored for signs of suspicious behavior, rule violations, or operational irregularities./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"span style="color:#000000;"Respond to Supervisor Calls: Promptly respond to calls and requests from supervisors on the casino floor. Review footage as directed and provide real-time feedback or video footage to assist in resolving any incidents or concerns./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"span style="color:#000000;"Report Irregularities: Document and report suspicious activities such as cheating, theft, fraud, and other potential violations. Provide detailed observations in real-time to ensure proper follow-up./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"span style="color:#000000;"Review Surveillance Footage: Regularly review recorded footage to detect and document any incidents or violations that require attention or follow-up./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"span style="color:#000000;"Assist with Investigations: Support investigations by providing footage, reports, and insights into incidents or irregularities./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"span style="color:#000000;"Work with Law Enforcement: Collaborate with law enforcement agencies by providing surveillance footage and information relevant to criminal investigations and arrests. Ensure compliance with Department of Justice regulations and California Gambling Laws as they apply to surveillance operations./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"span style="color:#000000;"Maintain Surveillance Records: Ensure that all recorded footage is properly archived, following company policies for data storage and retention./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"span style="color:#000000;"Follow Policies and Procedures: Adhere to all company policies, including proper attendance and punctuality. Maintain a professional appearance in accordance with the Company#8217;s Public Image Policy./span/span/span/span/span/span/lili style="margin-bottom:11px;margin-left:8px;"span style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"span style="color:#000000;"Communicate Effectively: Maintain clear communication with upper management and other departments regarding irregularities observed. Document incidents clearly in written reports and ensure timely follow-up./span/span/span/span/span/span/li/ulspan style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Aptos, sans-serif;"bspan style="font-family:Garamond, serif;"QUALIFICATION REQUIREMENTS:/span/bbrspan style="font-family:Garamond, serif;"The requirements listed below are not absolute, but are representative of the knowledge, skill, and/or ability required for successful performance by an individual for each essential duty. Individuals with disabilities will have reasonable accommodations to enable their performance of essential functions./span/span/span/spanbrspan style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Aptos, sans-serif;"bspan style="font-family:Garamond, serif;"EDUCATION/EXPERIENCE:/span/b/span/span/spanulli style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"High school diploma or GED is required./span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"Knowledge of casino operations, gaming rules, and regulations is beneficial./span/span/span/span/lili style="margin-bottom:11px;margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"Previous experience in the gaming industry is preferred/span/span/span/span/li/ulbrspan style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Aptos, sans-serif;"bspan style="font-family:Garamond, serif;"LANGUAGE SKILLS:/span/bbrspan style="font-family:Garamond, serif;"Basic ability to read, converse and write in English; must be able to read and comprehend simple instructions; and effectively communicate with upper management on irregularities observed./span/span/span/spanbrspan style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Aptos, sans-serif;"bspan style="font-family:Garamond, serif;"REASONING ABILITY:/span/bbrspan style="font-family:Garamond, serif;"Ability to apply common sense understanding to carry out written or oral instructions and apply ethical decision making. Must possess excellent verbal and interpersonal skills as well as being a team player/span/span/span/spanbrspan style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Aptos, sans-serif;"bispan style="font-family:Garamond, serif;"DISCLAIMER:/span/i/bbrispan style="font-family:Garamond, serif;"The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. ACME Player Services reserves the right to amend and change responsibilities to meet business and organizational needs as necessary./span/i/span/span/spanbrspan style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Aptos, sans-serif;"bspan style="font-family:Garamond, serif;"PAYRATE:/span/b/span/span/spanulli style="margin-bottom:11px;"span style="font-size:11pt;"spanspan style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"Surveillance Operator: $23 upon successful passing of all required assessments at the end of training *Training rate is listed below/span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:11pt;"spanspan style="line-height:107%;"span style="font-family:Aptos, sans-serif;"bspan style="font-family:Garamond, serif;"Hours: Graveyard shift (shift start time between 8pm #8211; 8am)/span/b/span/span/span/span/li/ulspan style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Aptos, sans-serif;"bspan style="font-family:Garamond, serif;"REQUIREMENTS:/span/b/span/span/spanulli style="margin-bottom:11px;"span style="font-size:11pt;"spanspan style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"Must be at least 21 years of age to apply for this position./span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:11pt;"spanspan style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"Must be able to secure licensing through state (DOJ) and local agencies. Disqualifiers include felony convictions (no matter how long ago) or a misdemeanor conviction involving dishonesty or moral turpitude within 10 years of application per DOJ regulations./span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:11pt;"spanspan style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"Successfully pass a background check and drug screening./span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:11pt;"spanspan style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"Successfully pass a basic mathematics assessment which includes questions involving basic arithmetic such as addition, subtraction, division, multiplication, and percentage calculations./span/span/span/span/span/li/ulspan style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Aptos, sans-serif;"bspan style="font-family:Garamond, serif;"WHAT WE OFFER:/span/b/span/span/spanulli style="margin-bottom:11px;"span style="font-size:11pt;"spanspan style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"Job Type: Full-time/span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:11pt;"spanspan style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"Paid Training #8211; $19.00 dollars an hour for four (4) to five (5) week full-time and will be held at the ACME Corporate Office in Cypress, CA./span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:11pt;"spanspan style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"Medical/Dental/Vision/span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:11pt;"spanspan style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"Company Paid Life Insurance/span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:11pt;"spanspan style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"401K/span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:11pt;"spanspan style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"Paid Vacation/span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:11pt;"spanspan style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"Paid Sick Leave/span/span/span/span/span/li/ulspan style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Aptos, sans-serif;"bspan style="font-family:Garamond, serif;"LICENSING FEES:/span/b/span/span/spanulli style="margin-bottom:11px;"span style="font-size:11pt;"spanspan style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"As you will be working in a casino, registration and licensing fees are required by the Department of Justice for a comprehensive registration process and background check, including DOJ/FBI fingerprinting and clearance from the Los Angeles Sheriff's Department./span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:11pt;"spanspan style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"Fees are administered by the California Gambling Control Commission for the issuance of the state badge, with a fee of $164 for this process./span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:11pt;"spanspan style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"An additional fee of $10 is required by the Los Angeles Sheriff's Department./span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:11pt;"spanspan style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"We offer a defined payment plan to assist with these fees and the licensing process, as well as an incentive reimbursement of $164./span/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:11pt;"spanspan style="line-height:107%;"span style="font-family:Aptos, sans-serif;"span style="font-family:Garamond, serif;"Two separate fingerprinting rolling fees are required./span/span/span/span/span/li/ul