Intake Office Coordinator

metah2 style="font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;"bstrong style="white-space:pre-wrap;"About the Role/strong/b/h2p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"bstrong style="white-space:pre-wrap;"This is the "Red Carpet" of the Lisinski Law Firm./strong/b/pp style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"span style="white-space:pre-wrap;"You aren’t just a coordinator; you are the first face and voice a family interacts with when they are fighting for their future. We don't do "basic" customer service here—we provide a high-stakes, high-empathy experience./span/pp style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"span style="white-space:pre-wrap;"As the Intake Office Coordinator in Naperville, you are the engine of the intake process. You’ll be managing the chaos of a busy office—handling everything from FBI fingerprint submissions to ensuring our welcoming area is pristine—all while maintaining a bilingual flow between departments. If you're someone who gets a thrill from "ruthless attention to detail" and can pivot from a complex client inquiry to an inventory check without breaking a sweat, you belong here. If you’re just looking for a desk job to hide behind, keep scrolling./span/pp style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"br/phrh2 style="font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;"bstrong style="white-space:pre-wrap;"Your Key Contributions/strong/b/h2ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"bstrong style="white-space:pre-wrap;"Client Welcome Experience:/strong/bspan style="white-space:pre-wrap;" Greet and assist clients upon arrival, providing a "red-carpet" experience and ensuring the welcoming area is clean and organized./span/lili style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"bstrong style="white-space:pre-wrap;"Intake Support:/strong/bspan style="white-space:pre-wrap;" Conduct initial assessments, gather necessary information, and verify client documentation./span/lili style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"bstrong style="white-space:pre-wrap;"Technical Processing:/strong/bspan style="white-space:pre-wrap;" Take client fingerprints, submit them to the FBI, and scan/upload all authorization forms and contracts into the case management system./span/lili style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"bstrong style="white-space:pre-wrap;"Logistics Admin:/strong/bspan style="white-space:pre-wrap;" Prepare intake folders and mail Welcome Kits; manage office supply inventory and collect client payments following safety procedures./span/lili style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"bstrong style="white-space:pre-wrap;"Communication:/strong/bspan style="white-space:pre-wrap;" Answer and direct incoming calls, confirm or reschedule client appointments, and coordinate communication between multiple departments./span/li/ulhrh2 style="font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;"bstrong style="white-space:pre-wrap;"What Makes You a Great Fit/strong/b/h2ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"bstrong style="white-space:pre-wrap;"Bilingual Proficiency:/strong/bspan style="white-space:pre-wrap;" You must be fluent in both Spanish and English (verbal and written)./span/lili style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"bstrong style="white-space:pre-wrap;"Experience:/strong/bspan style="white-space:pre-wrap;" 1–3 years of experience in customer service is preferred./span/lili style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"bstrong style="white-space:pre-wrap;"Education:/strong/bspan style="white-space:pre-wrap;" High school diploma or equivalent experience./span/lili style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"bstrong style="white-space:pre-wrap;"Technical Skills:/strong/bspan style="white-space:pre-wrap;" Proficient in Microsoft Office Suite and comfortable learning case management systems./span/lili style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"bstrong style="white-space:pre-wrap;"Soft Skills:/strong/bspan style="white-space:pre-wrap;" You possess "ruthless attention to detail," excellent organizational skills, and the ability to multitask and prioritize work independently./span/li/ulhrh3 style="font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;"bstrong style="white-space:pre-wrap;"How You'll Benefit/strong/b/h3p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"span style="white-space:pre-wrap;"Lisinski Law Firm provides a comprehensive benefits package that supports the diverse needs of our employees and their families. We recognize the importance of health and well-being and are committed to fostering an environment where every team member can feel and perform at their best!/span/pp style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"br/pul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"span style="white-space:pre-wrap;"401k Match/span/lili style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"span style="white-space:pre-wrap;"Medical, Dental, Vision Insurance/span/lili style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"span style="white-space:pre-wrap;"Options for Health Savings Account or Flexible Spending Account/span/lili style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"span style="white-space:pre-wrap;"Dependent Care FSA/span/lili style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"span style="white-space:pre-wrap;"Basic Life Insurance/span/lili style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"span style="white-space:pre-wrap;"Voluntary Life ADD/span/lili style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"span style="white-space:pre-wrap;"Disability Insurance/span/lili style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"span style="white-space:pre-wrap;"Voluntary Accident Insurance/span/lili style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"span style="white-space:pre-wrap;"Voluntary Hospital Indemnity Insurance/span/lili style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"span style="white-space:pre-wrap;"Employee Assistance Program/span/lili style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"span style="white-space:pre-wrap;"Calm App Subscription/span/li/ulp style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"br/pp style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"bstrong style="font-size:18pt;white-space:pre-wrap;"Our Firm/strong/b/pp style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"span style="font-size:12pt;white-space:pre-wrap;"At /spana href="https://lisinskifirm.com/en/about-us/" target="_blank" class="css-173makr-linkStyle" style="color:rgb(30,74,169);cursor:pointer;"span style="font-size:12pt;white-space:pre-wrap;"Lisinski Law Firm/span/aspan style="font-size:12pt;white-space:pre-wrap;", the commitment we show to our clients is matched by how we support and invest in our people. LLF is a place where employees are encouraged by peers, heard by leadership, and strengthened by a genuinely collaborative team culture. Whether you join Marketing, IT, Accounting, Legal, or any other function, your work matters. Every role contributes to meaningful, lasting impact in the lives of those we serve./span/pp style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"br/pp style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"bstrong style="font-size:18pt;white-space:pre-wrap;"Our Values/strong/b/pp style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"span style="font-size:12pt;white-space:pre-wrap;"At Lisinski Law Firm, we are driven by a client obsessed mindset and a commitment to learning, advocacy, efficiency, and nimbleness in everything we do. We work as true team players, delivering creative problem-solving and high-quality service to support families with excellence and care./span/p