Customer Service Rep, Loan Servicing

Axos Bankp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bTarget Range:/b/p$17.00/hr. - $19.00/hr.p style="text-align:left"spanActual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education./span/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"This is a commission eligible role./pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bAbout This Job/b/pAxis Bank is seeking a Customer Service Representative within the Loan Servicing Department, to provide customer service to incoming customer calls.p style="text-align:inherit"/pp style="text-align:inherit"/ppbResponsibilities: /b/pullipReceive inbound customer calls and chats/p/lilipResearch and resolve customer issues/p/lilipManage and resolve customer cases related to loan issues/p/lilipMeet critical regulatory and company deadlines/p/li/ulp/ppbQualifications: /b/pullipHS Diploma/p/lilip1-2 Years related experience/p/li/ulp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bAxos Employee Benefits May Include:/b/pdivullip style="text-align:left"spanMedical, Dental, Vision, and Life Insurance/span/p/lilip style="text-align:left"spanPaid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)/span/p/lilip style="text-align:left"spanHSA or FSA account and other voluntary benefits/span/p/lilip style="text-align:left"span401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan/span/p/lilip style="text-align:left"spanEmployee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading/span/p/li/ul/divp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bAbout Axos/b/pp style="text-align:inherit"/pp style="text-align:left"Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers./pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol #34;AX#34; (NYSE: AX)./pp style="text-align:inherit"/pp style="text-align:left"a target="_blank" href="https://www.axosbank.com/Careers"Learn more about working at Axos/a/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bPre-Employment Background Check and Drug Test:/b/pp style="text-align:inherit"/pp style="text-align:left"All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization./pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bEqual Employment Opportunity:/b/pp style="text-align:inherit"/pp style="text-align:left"Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws./pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bJob Functions and Work Environment:/b/pp style="text-align:inherit"/pp style="text-align:left"While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc./pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"spanThe work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position./span/p