Patient Services Representative - Full-time

div div div divGreet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed.br /br /Schedule: Monday-Friday 7:30a to 4:30pbr /br //div /div /div /div h2What you will be doing/h2 div div divbr / ul liGreet and check in patients in a friendly, courteous, and professional manner./li liAccurately enter/update/verify insurance information and patient demographics and work with several medical computer programs./li liCompletes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration./li liPrepares paperwork for patient visits./li liVerifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution./li liMonitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes./li liActs as a liaison between patients, guests, back office staff and providers./li liReconciles cash against daily charge and cash reports./li liSchedule and confirm patient appointments as needed./li liCreate, distribute, and file new patient charts/medical records./li liPerform clerical tasks such as copying, sorting, scanning, and faxing./li liProperly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc./li liKeep the front desk area and waiting room clean and tidy and re-stock with necessary supplies/li liComply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook./li liPerform any other duties as assignedbr /br //li /ul /div /div /div h2What you know/h2 div divRequired/div ul liHigh school diploma or GED/li liStrong verbal and written communication skills/li /ul divbr /Desire/div ul liTelephone operator or high call volume experience/li liProficient in all PSR I duties and has more than 1 year of experience/li /ul /div h2What you will receive/h2 div div div ul liCompetitive wages/li liRobust benefit package including medical, dental, life and disability (short- and long-term) insurance/li liGenerous paid time off (PTO) program/li liSeven (7) company paid holidays/li li401(k) retirement plan with company match/li liAn organization focused on People, Passion, Purpose and Progress/li liInspirational culture/li /ul /div /div /div h2About Midwest Vision Partners/h2 div divMidwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their PeopleFirst™ philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels./div br / divHeadquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP's network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence./div /div