Shift Lead / Full Time - Columbus, OH - Full-time

p style="margin: 0in 0in 4pt; text-align: justify; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"strongspan style="font-size: 16pt; line-height: 107%; color: #13377e;"Purpose/span/strong/p p style="margin: 0in 0in 12pt; text-align: justify; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"span style="color: black; background: white;"The Shift Lead directs the daily activities of store team members in the absence of the Store Manager and Assistant Store Managers during assigned shifts.nbsp; The Shift Lead is responsible for store operations by opening and closing the store when scheduled, protecting store property and funds, and monitoring employee performance during assigned shifts.nbsp; The Shift Lead assists the store management team in maintaining store conditions, quality, safety, security, and sanitation programs.nbsp; The Shift Lead is responsible for excellent customer service.nbsp; They accomplish all job duties in accordance with company policies and procedures. When a Store Manager or Assistant Store Manager is present, the employee performs the duties as outlined in their primary job description.nbsp; /span/p p style="margin: 0in 0in 4pt; text-align: justify; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"strongspan style="font-size: 16pt; line-height: 107%; color: #13377e;"Responsibilities/span/strong/p ul style="margin-bottom: 0in; margin-top: 0px;" li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Responsible for opening and closing the store according to established procedures/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Directs and monitors the day-to-day activities of full time/part time store team members in all departments./li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Communicates with customers in a friendly and courteous manner/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Resolves customer complaints, including exchanges and refunds/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Documents complaints and takes follow-up steps to correct the source of the complaintnbsp;nbsp;nbsp;/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Conducts front end administrative procedures, including cash counting, till preparation, cash drops, cash pick-ups, verification of cash tills, and sale of/return of gift cardsnbsp;/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Completes electronic store reports and reports results to Store Manager/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Performs cashier and stocking duties when necessarynbsp;nbsp;/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Escalates employee issues, such as disciplinary actions, cash discrepancies, attendance, performance, and significant customer complaints to Store Manager or District Manager/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Responds promptly to vendors, including receiving loads / deliveries/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Stocks inventory within all departments including filling and culling produce, filling meat and checking dates as needed, filling milk and eggs/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Ensures the store is operating in compliance with company standards for health and safetynbsp;/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Handles emergency management, such as evacuation procedures, appropriately/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Protects company property, funds and merchandisenbsp;/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Ensures that loss prevention procedures are followed daily/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Responsible for store sanitation, cleaning throughout the shift/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Serves as first contact for media and regulatory visitors and refers contact to Store Manager/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"May participate in the panel interviewing process, but does not have authority to make hiring decisions/li li style="margin: 0in 0in 12pt 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Performs other duties, including working in other departments, as assigned/li /ul p style="margin: 0in 0in 4pt; text-align: justify; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"strongspan style="font-size: 16pt; line-height: 107%; color: #13377e;"About You/span/strong/p ul style="margin-bottom: 0in; margin-top: 0px;" li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Must be 18 years of age or older/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"High School diploma or equivalent required/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Comprehensive product knowledge and the ability to train other team members/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"nbsp;Previous training / supervisory experience a plus/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Company work history will be strongly considered, including attendance, work performance, safety, policy compliance and performance management/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Proficiency in basic math skills required, including addition, subtraction, multiplication and division/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Must be able to read, write and speak in English/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Demonstrate effective oral and written communication, interpersonal skills/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Language proficiency in Spanish or other languages is a plus/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Must be dependable and flexible/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Ability to travel to multiple work locations/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Excellent customer service, teamwork and problem-solving skills/li li style="margin: 0in 0in 12pt 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Must adhere to uniform dress code/li /ul p style="margin: 0in; text-align: justify; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"strongspan style="font-size: 16pt; line-height: 107%; color: #13377e;"Physical Requirements/span/strong/p ul style="margin-bottom: 0in; margin-top: 0px;" li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Requires the ability to reach, bend, balance, lift and transport various objects weighing 20-50 lbs repeatedly throughout the shift; at times, product weight may reach 50-80 lbs/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Must have the ability to stand, walk and / or move about for extended periods of time/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Requires the ability to push, pull, grasp, twist and use sawing motions for extended periods of time/li li style="margin: 0in 0in 12pt 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"Regularly works in freezers, coolers, refrigerators, inside and outside of the store in all weather conditions and inside delivery trucks/li /ul p style="margin: 0in; text-align: justify; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"strongspan style="font-size: 16pt; line-height: 107%; color: #13377e;"Competencies/span/strong/p ul style="margin-bottom: 0in; margin-top: 0px;" li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"strongCollaborates: /strongWorks cooperatively to achieve shared goals/li /ul ul style="margin-bottom: 0in; margin-top: 0px;" li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"strongAction Oriented:/strong Takes initiative to meet objectives/li li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"strongDrives Results:/strong Pushes self to achieve goals and results/li li style="margin: 0in 0in 12pt 0px; text-align: justify; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"strongCommunicates Effectively/strong: Delivers clear messages and adapts communication to different situations and people/li /ul p style="text-align: justify; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif; margin: 0in 0in 12pt 0px;"span style="font-size: 12pt; font-family: Calibri, sans-serif; color: #ecf0f1;"#LI-DNI/span/p p style="margin: 0in; line-height: normal; background: white; font-size: 12pt; font-family: Aptos, sans-serif;"strongspan style="font-size: 14pt; font-family: Tahoma, sans-serif; color: #002060;"Our Valuesnbsp;/span/strong/p p style="margin: 0in; line-height: 115%; background: white; font-size: 12pt; font-family: Aptos, sans-serif;"span style="font-size: 10pt; line-height: 115%; font-family: Tahoma, sans-serif; color: black;"Ability to demonstrate, understand and apply our workplace values.nbsp;/span/p p style="margin: 0in 0in 0in 0.25in; line-height: 115%; background: white; font-size: 12pt; font-family: Aptos, sans-serif;"strongspan style="font-size: 10pt; line-height: 115%; font-family: Tahoma, sans-serif; color: #002060;"Simplicity (operate) ndash; /span/strongspan style="font-size: 10pt; line-height: 115%; font-family: Tahoma, sans-serif; color: black;"the drive to identify root cause and innovate to remove complexity to deliver the best outcomenbsp;/span/p p style="margin: 0in 0in 0in 0.25in; line-height: 115%; background: white; font-size: 12pt; font-family: Aptos, sans-serif;"strongspan style="font-size: 10pt; line-height: 115%; font-family: Tahoma, sans-serif; color: #002060;"Heart (emotion) ndash; /span/strongspan style="font-size: 10pt; line-height: 115%; font-family: Tahoma, sans-serif; color: black;"the passion that drives you to get up every day and work hard to strive for excellencenbsp;/span/p p style="margin: 0in 0in 0in 0.25in; line-height: 115%; background: white; font-size: 12pt; font-family: Aptos, sans-serif;"strongspan style="font-size: 10pt; line-height: 115%; font-family: Tahoma, sans-serif; color: #002060;"Performance Excellence (mindset) ndash; /span/strongspan style="font-size: 10pt; line-height: 115%; font-family: Tahoma, sans-serif; color: black;"clearly defining high expectations, driving ownership of key roles and responsibilities, executing with integrity and emphasis while creating a culture of accountabilitynbsp;/span/p p style="margin: 0in 0in 0in 0.25in; line-height: 115%; background: white; font-size: 12pt; font-family: Aptos, sans-serif;"strongspan style="font-size: 10pt; line-height: 115%; font-family: Tahoma, sans-serif; color: #002060;"Respect (philosophy) ndash; /span/strongspan style="font-size: 10pt; line-height: 115%; font-family: Tahoma, sans-serif; color: black;"taking pride in being inclusive and treating everyone who comes through the doors with respectnbsp;nbsp;/span/p p style="margin: 0in; line-height: 115%; background: white; font-size: 12pt; font-family: Aptos, sans-serif;"nbsp;/p p style="margin: 0in; line-height: 115%; background: white; font-size: 12pt; font-family: Aptos, sans-serif;"nbsp;/p p style="margin: 0in; line-height: 115%; background: white; font-size: 12pt; font-family: Aptos, sans-serif;"strongspan style="font-size: 14pt; line-height: 115%; font-family: Tahoma, sans-serif; color: #002060;"Benefitsnbsp;/span/strong/p p style="margin: 0in; line-height: 115%; background: white; font-size: 12pt; font-family: Aptos, sans-serif;"span style="font-size: 14pt; line-height: 115%; font-family: Tahoma, sans-serif; color: #002060;"span style="font-family: tahoma, arial, helvetica, sans-serif;"span style="font-size: 10pt;" data-teams="true"emEligible for Team Members who are full-time or who average 30 or more hours per week are eligible for health and welfare benefits/em/span/span/span/p ul style="margin-top: 0in; margin-bottom: 0in;" type="disc" li style="margin-bottom: 0in; line-height: 115%; background: white; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"span style="font-size: 10pt; line-height: 115%; font-family: Tahoma, sans-serif; color: black;"Paid Time Offnbsp; /span/li li style="margin-bottom: 0in; line-height: 115%; background: white; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"span style="font-size: 10pt; line-height: 115%; font-family: Tahoma, sans-serif; color: black;"Medical Insurance/span/li li style="margin-bottom: 0in; line-height: 115%; background: white; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"span style="font-size: 10pt; line-height: 115%; font-family: Tahoma, sans-serif; color: black;"Vision Insurance /span/li li style="margin-bottom: 0in; line-height: 115%; background: white; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"span style="font-size: 10pt; line-height: 115%; font-family: Tahoma, sans-serif; color: black;"Dental insurance /span/li li style="margin-bottom: 0in; line-height: 115%; background: white; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"span style="font-size: