Team Member

pNow Hiring!/pbr /p“This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired.nbsp;The independent franchisee isnbsp;responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages,nbsp;supervision, staffing and scheduling.”/ppbr/ppstrongPOSITION RESUMED:/strongnbsp;Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting / quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with Jack in the Box procedures, systems, and standards, andnbsp;20/20 guest expectations./ppnbsp;/ppstronguGuest Expectations/u/strong/ppstrongWell-trained/strong/pulli(Hassle Free) Always says "YES" to the guest and works with the team to help solve problems;nbsp;follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs;nbsp;and uses Smart Selling Standards Jack in the Box as appropriate./liliIs very knowledgeable and answers guest questions quickly and accurately/liliIs well prepared and remains calm and productive during busy times;nbsp;does not look rushed/li/ulpstrongNeat and Well -Groomed/strong/pulli(Clean) Follows Jack in the Box uniform and grooming standards./liliCares about looking nice and professional;nbsp;shirt is tucked in;nbsp;hair is contained via hat, visor and / or hairnet, and uniform is clean and unwrinkled./li/ulpstrongFriendly/strong/pulli(Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude./liliMakes guests feel welcome and special by being ready, smiling, and connecting./liliFollows the Jack in the Box Hospitality Model on how to treat guests./li/ulpstrongWell-Staffed/strong/pulli(Clean) Maintains restaurant cleanliness (interior / exterior)./liliIs ready and prepared to serve guests as they arrive./liliIs organized and responsible./liliAsks for help, when necessary, to meet guests' needs./liliHe is a good team player and assists co-workers when able./liliFollows the Jack in the Box Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping./li/ulpstrongFood Tastes Great/strong/pulli(Food Quality) Makes sure the food looks and tastes great and is high quality./liliCares about food presentation;nbsp;takes the extra time if needed./liliEnsures taste, appearance, and temperature standards are met for all products./li/ulpstrongConsistent and Quick Service/strong/pulli(Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest./liliOffers consistent, quick service and is always ready and prepared./li/ulpstrongOrder Accuracy/strong/pulli(Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following Jack in the Box standards./liliAlways provides the appropriate number of condiments, napkins, and utensils./liliRepeats the order to guests by looking in the bag / basket as they hand them their food./liliFollows bagging standards to ensure quality and accuracy./li/ulpstrongFood Safety/strong/pulli(Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures./liliFollows all hand washing and glove procedures./li/ulpstronguIt's All About/u/strong/ppstrongBrand Ambassador/strong/pulliHas passion for the business and pride innbsp;nbsp;Jack in the Box./liliInspires team members to embrace the brand./liliIs proud to represent Jack in the Box./li/ulpstrongFocus on the Guest/strong/pulliTreats guests with care and respect./liliIs passionate about serving the guest./liliHas a happy, personality friendly that is engagingnbsp;both the guest and other employees./liliReads the guest and anticipates theirnbsp;Paysnbsp;attention to guests' verbal and non-verbalnbsp;communications and addresses them proactively./liliHandles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest.nbsp;/liliUnderstands that a guest is never an interruption.nbsp;They are the first priority./li/ulpstrongTeam Skills/strong/pulliTreats fellow team members with carenbsp;and respect./liliIt's a good team player./liliYou have a positive attitude can-do./liliIt is dependable and reliable./liliIs willing to help another./liliKeeps calm and does not show signs of stress./liliIs open and willing to work with people ofnbsp;all backgrounds./li/ulpstrongCommitment/strong/pulliThrives in a fast-paced, high energy,nbsp;team environment./liliPerforms professionally during difficult situationsnbsp;and / or high volume times./liliIt takes pride in using systems in the restaurantnbsp;to produce quality products and keep the restaurant clean./liliTakes corrective action to solve issuesnbsp;thatnbsp;could compromise food safety or food quality./liliIt is flexible and changes direction based onnbsp;thenbsp;needs of the business./liliWorks with a sense of urgency./liliKnows the products and menu./liliFollows Jack in the Box policies and standards./li/ulpstronguFront of Restaurant/u/strong/pulliIncludes, but not limited to duties, described below.nbsp;Performs other duties as assigned or directed./li/ulpstronguGuest Service (Dine In / Drive-Thru)/u/strong/pulliImmediately acknowledgesnbsp;andnbsp;welcomes guests./liliTakes and clarifies orders, assists guests with menu selection as appropriate./liliEnter order in POS system, collects money, and makes change./liliAlways thanks guest upon completion of order taking./liliAssembles order, works with back-up position to ensure order is prepared timely and accurately;nbsp;personally hands or delivernbsp;ordersnbsp;to guests./liliMaintains cleanliness andnbsp;stockingnbsp;of work area./li/ulpstronguInterior/u/strong/pulliEmpties trash dogs, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors./liliCleans and stocks restrooms./liliCleans and maintains equipment, including drink dispenser, icenbsp;bins,nbsp;and POS equipment./liliCleans miscellaneous interior items (ie wipes down menu boards, order counter, etc.).nbsp;Visuallynbsp;checksnbsp;and inspects all areas for cleanliness./li/ulpstronguOutdoor/u/strong/pulliSweeps and picks-up trashnbsp;innbsp;parking lots, drive-thru area, sidewalks, and curbs./liliEmpties trash dogs, and cleans miscellaneous exterior items (ie drive-thru menu board).nbsp;/liliCleans drive-thru and dumpsternbsp;slabs.nbsp;Visually checks and inspectsnbsp;all areas for cleanliness./li/ulpstronguBack of Restaurant/u/strong/pulliIncludes, but not limited to, duties described below.nbsp;Performs other duties as assigned or directed./li/ulpstronguAssembly/u/strong/pulliReads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest./liliDiscards ingredients / products that have expired or do not meet quality standards.nbsp;/li/ulpstronguPrep/u/strong/pulliPlaces frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation./liliOpen product packages, places in proper storage units, and affixes shelf life Ensures all food and storage areas are kept clean and clean at all times, and you comply with Jack in the Box food safety standards./liliVisually checks and inspects all ingredients for freshness./liliMeasures, assembles, and prepares ingredients for various products according to product mix information.nbsp;/li/ulpstronguFryer/u/strong/pulliPrepare menu products according to procedure, including: warms / toasts / bread products, operates timers and removes products when timer sounds./liliPrepare fryer products, including: place products in appropriate rack / basket and places in the correct fryer, operate timers, remove / drain product when timer sounds, product codes, places product in appropriate container and / or holding bin./liliDiscards ingredients / products that have expired or do not meet quality standards./liliSets up and maintains equipment;nbsp;keeps workstation stocked;nbsp;wearing appropriate safety equipment./liliMaintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.nbsp;/li/ulpstronguInterior/u/strong/pulliEmpties trash dogs, sweeps and mops floors, carpet vacuums, washes tables and chairs, cleans windows and doors;nbsp;cleans and stocks restrooms./liliWashes and sanitizes dishes and utensils by hand or using dishwasher./liliChanges or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens./liliCleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment./liliCleans miscellaneous interior items (ie wipes down menu boards, order counter,).nbsp;Visually checks and inspects all areas for cleanliness.nbsp;/li/ulpstronguOutdoor/u/strong/pulliSweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs./liliEmpties trash dogs, and cleans miscellaneous exterior items (ie drive-thru menu board)./liliCleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness.nbsp;/li/ulpstronguReceiving amp; Storage/u/strong/pulliReceive and store products on delivery following established procedures./li/ulpstrongQUALIFICATIONS:/strong/pullistronguExperience/unbsp;/strongGuest service or food cook / preparation experience helpful;nbsp;comfort working in a high volume, fast-paced restaurant environment./lilistronguKnowledge / Skills / Abilities/unbsp;/strong- Must be at least 16 years old.nbsp;Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant.nbsp;Ability to read and understand English, perform basic math (add, subtract, multiply);nbsp;perform multiple tasks at once;nbsp;and work effectively in a team environment./lilistronguPhysical Requirements/unbsp;/strong- Ability to stand and walk approximately 90% -95% of shift and move freely throughout the restaurant;nbsp;ability to lift and carry 15-25 lbs.nbsp;Ability to listen to guests' orders, operate to cash register, and read video monitors./li/ulpbr/ppstrongREASONABLE ACCOMMODATION/strong:/ppFeast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and perform the essential functions of the job.nbsp;This position description should be applied accordingly./ppbr/pp***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***/p