Assistant Community Manager - Washington, DC - Full-time

pbABOUT GREYSTAR/b/pp/ppGreystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit a target="_blank" href="http://www.greystar.com"www.greystar.com/a./pp style="text-align:inherit"/pp style="text-align:left"bJOB DESCRIPTION SUMMARY/b/pSupports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.p style="text-align:inherit"/pp style="text-align:left"bJOB DESCRIPTION/b/pp style="text-align:inherit"/pp•    Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.br /•    Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.br /•    Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.br /•    Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.br /•    Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.br /•    Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.br /•    Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.br /•    Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.br /•    Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed./ph1/h1h1Physical spanDemands:/span/h1ulliIncumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas./liliIncumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, spansleet)./span/liliIncumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance./liliRare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this spanposition./span/liliIncumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays./li/ulp/pp/ppThe hourly range for the position $31.50 - $33.50/pp style="text-align:inherit"/pp style="text-align:inherit"/pp/ppbAdditional Compensation/b:/pp/ppMany factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location./pulli style="text-align:left"piCorporate Positions/i: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance./p/lili style="text-align:left"piOnsite Property Positions/i: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs./p/li/ulp/ppbRobust Benefits Offered*:/b/pulli style="text-align:left"pCompetitive Medical, Dental, Vision, and Disability amp; Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service./p/lili style="text-align:left"pGenerous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure./p/lili style="text-align:left"pFor onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability./p/lili style="text-align:left"p6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter)./p/lili style="text-align:left"p401(k) with Company Match up to 6% of pay after 6 months of service./p/lili style="text-align:left"pPaid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy)./p/lili style="text-align:left"pEmployee Assistance Program./p/lili style="text-align:left"pCritical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans./p/lili style="text-align:left"pCharitable giving program and benefits./p/li/ulp/ppi*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority./i/pp/ppGreystar will consider for employment qualified applicants with arrest and conviction records./pp/ppibImportant Notice: /bGreystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (#64;greystar.com). If you receive suspicious requests, please report them immediately to AskHR#64;greystar.com./i/p