Master Technican

BMW of Murrietap style="text-align:inherit"/pp style="text-align:inherit"/pLocation: 41430 Auto Mall Parkway, Murrieta, California 92562p style="text-align:inherit"br / /ppbSummary:  /bResponsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work./pp/ppbSupervisory Responsibilities:  /bThis job has no direct supervisory responsibilities./pp/ppbEssential Duties and Responsibilities/b binclude the following:/b/pulliExamines customer vehicles./liliIdentifies necessary vehicle repairs and maintenance./liliEstimates cost of repairs./liliPerforms vehicle repairs and maintenance./liliDocuments services performed./liliPerforms services efficiently and according to dealership guidelines./liliFollows dealership and manufacturer service guidelines./liliRequests necessary parts./liliEffectively utilizes available technologies to enhance customer experience./liliMaintains CSI at or above Company standards/liliMaintains an organized, clean and safe work area/liliParticipates in required training/liliRecords all hours worked accurately in company timekeeping system     /liliFollows Safeguards rules and regulations./liliDemonstrates the Company’s Core Values/liliComplies with Company policies and procedures/liliObserves all Federal, State, Local and Company safety rules and regulations in the performance of duties./liliOther duties as assigned/li/ulp/ppbQualifications:/b/ppTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions./pp/ppbDesired Education:/b/ppo   GED/ppb√/b   High School Diploma/ppo   Associate Degree/ppo   Bachelor Degree/ppo   Master Degree/ppo   Doctorate Degree/pp/ppbField of Study/Work Experience:/b/ppo   Accounting/ppb√/b   Automotive/ppo   Business/ppo   Human Resources/ppo   Information Technology/pp/ppbDesired Work Experience:/b/ppo   up to 3 years/ppo   3-5 years/ppb√/b   5#43; years/pp/ppbEducation/Experience:/b/ppThorough knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience required./pp/ppbCertificates and Licenses:/b/ppb√/b Valid Driver’s License/ppb√ /bDesignated a Master Technician by respective manufacturer. (**ASE Master if only required by manufacturer)./ppb√ /bState inspection/emissions license required by State./ppb√ /bCompleted manufacturer training including diagnostics, EV, diesel, specialty vehicles./ppb√ /bCompleted necessary manufacturer training to complete all warranty repairs on all model vehicles./pp/ppbComputer Skills:/b/ppBasic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system./pp/ppbCommunication Skills:/b/ppAbility to understand and follow instructions. Ability to communicate effectively with customers and company personnel./pp/ppbAttendance Expectations:/b/ppThe position requires regular and predictable attendance.  Scheduled shifts may include evening hours, weekends, and holidays./pp/ppbPhysical Demands:/b/ppMust be able to lift up to (50) pounds. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl./pp/ppbEnvironment Demands:/b/ppDuties are performed primarily in the service area.  Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.  May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions.  Frequently interacts with customers, service advisors and the service manager./pp/ppbVerbal and Writing Ability:/b/ppAbility to read and comprehend instructions, correspondence, and memos.  Ability to effectively present information in one-on-one and small group situations to customers and other employees./pp/ppbMath Ability:/b/ppAbility to add, subtract, multiply and divide./pp/ppbReasoning Ability:/b/ppAbility to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals./pp/ppbCore Values:/b/ppTo perform the job successfully, an individual should demonstrate the following Core Values:/pp/ppbServant Leadership/b/ppServant Leaders consciously put the needs of others before their own, because to serve people is to value them./pp/ppbTeamwork through Trust amp; Respect/b/ppDiversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level./pp/ppbIntegrity/b/ppBeing honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make./pp/ppbCommitment to Customer Enthusiasm/b/ppEvery day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers./pp/ppbPassion for Winning/b/ppHendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people./pp/ppbAccountability at All Levels/b/ppTaking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team./pp/ppbCommitment to Continuous Improvement/b/ppEvery day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team./pp/ppThis job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.  This job description is subject to revision at the discretion of the company./pp/ppThe spanTechnician/spanspan Position has a Pay Scale consisting of the following elements and ranges.span  /spanWages include Base Hourly Compensation of $33.80 - $53.00.span  /spanThe position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit .span  /span/span/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"spanPlease click here to view the CPRA Job Applicant Privacy Notice: /spana href="https://www.hendrickprivacy.com/california_job_applicants" target="_blank"CPRA Job Applicant Privacy Notice/a/pp style="text-align:inherit"/pp style="text-align:inherit"/ppspanspanspanspanspanHendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. /span/span/span/span/spanspanspanspanspanspanFor more information regarding the EEOC, please visit a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank"https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf/a./span/span/span/span/span/p