Clinic Office Assistant I - Full-time

p style="text-align: center;"strongspan style="font-family: georgia,serif;"Spectrum Health amp; Human Services/span/strong/ppspan style="font-family: georgia,serif;"strongAgency Profile:/strong nbsp;Spectrum Health amp; Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life./span/ppspan style="font-family: georgia,serif;"strongLOCATION/strong: 1298 Main Street, Buffalo/span/ppspan style="font-family: georgia,serif;"strongSUMMARY OF POSITION FUNCTION/strong: Clinic Office Assistant I performs complex administrative tasks and provides administrative support to clinicians, providers and/or managers while delivering exceptional customer service to the individuals we serve./span/ppspan style="font-family: georgia,serif;"strongMAJOR DUTIES AND RESPONSIBILITIES: /strong/span/pul data-pasted="true"li style="font-family: georgia, serif;"Knowledge and demonstration of agency core values in day-to-day activities/li/ululli style="font-family: georgia, serif;"Ensure the criteria for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment./lili style="font-family: georgia, serif;"Maintain a neat, organized workspace consistently./lili style="font-family: georgia, serif;"May require travel between sites to provide coverage for other support staff./lili style="font-family: georgia, serif;"Greeting and checking clients in using a friendly demeanor upon arrival for their appointment./lili style="font-family: georgia, serif;"Manages intakes, scheduling, auditing, uploading documents into client health record, processing of patient letters and filing./lili style="font-family: georgia, serif;"Politely answering and directing calls to the appropriate person./lili style="font-family: georgia, serif;"Daily insurance verification of 3rd party payers, Medicaid and completion of financial reviews./lili style="font-family: georgia, serif;"Collection, reconciliation and posting of all client payments./lili style="font-family: georgia, serif;"Sends/receives incoming, outgoing mail and faxes./lili style="font-family: georgia, serif;"Responding to high volume of email requests in timely manner./lili style="font-family: georgia, serif;"Attend meetings onsite and offsite as assigned./lili style="font-family: georgia, serif;"Other duties as assigned./li/ulpspan style="font-family: georgia,serif;"strongSKILLS/COMPETENCIES:/strong/span/pul data-pasted="true"li style="font-family: georgia, serif;"Strong ability to navigate computer programs, including Microsoft Office, internet search engines and agencyrsquo;s Electronic Health Record system/li/ululli style="font-family: georgia, serif;"Excellent customer service skills with clients and colleagues/lili style="font-family: georgia, serif;"Excellent computer skills and use of office machines/lili style="font-family: georgia, serif;"Strong communication skills, both verbal and written/lili style="font-family: georgia, serif;"Meticulous attention to detail; excellent time management and organizational skills/lili style="font-family: georgia, serif;"Ability to multitask in a fast-paced work environment/li/ulpspan style="font-family: georgia,serif;"strongEDUCATION REQUIREMENTS:/strong/span/pulli style="font-family: georgia, serif;"High School Diploma or equivalent/li/ulpspan style="font-family: georgia,serif;"strongEXPERIENCE:/strong/span/pulli style="font-family: georgia, serif;"One year work experience in work related field preferable/li/ulpspan style="font-family: georgia,serif;"strongOTHER REQUIREMENTS FOR CLINIC OFFICE ASSISTANT:/strong/span/pul data-pasted="true"li style="font-family: georgia, serif;"Flexible availability and willingness to work nights and weekends./li/ululli style="font-family: georgia, serif;"Must possess a valid driverrsquo;s license with an acceptable driving record and have reliable transportation.nbsp;/li/ulpspan style="font-family: georgia,serif;"strongCOMPENSATION: /strong$15.18-$19.36/hourly/span/p