Front Desk Agent Hotel Clarion Pointe NIGHT AUDIT

lt;div class=quot;benefitsquot;gt; lt;divgt;lt;stronggt;Benefits:lt;/stronggt;lt;/divgt; lt;ulgt; lt;ligt;Competitive salarylt;/ligt; lt;ligt;Employee discountslt;/ligt; lt;ligt;Free uniformslt;/ligt; lt;/ulgt; lt;/divgt; lt;div class=quot;trix-contentquot;gt; lt;divgt; lt;brgt;Night Shift 11 PM- 7 AMlt;brgt;lt;brgt;Part time and Full time available.lt;brgt;lt;brgt;lt;stronggt;Benefits/Perkslt;/stronggt; lt;/divgt;lt;ulgt; lt;ligt;Flexible Schedulinglt;/ligt; lt;ligt;Career Advancement Opportunities lt;/ligt; lt;ligt;Competitive Compensationlt;/ligt; lt;/ulgt;lt;divgt; lt;stronggt;Job Summarylt;brgt;lt;/stronggt;We are seeking a positive, friendlylt;stronggt; Front Desk Agent lt;/stronggt;to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.  lt;brgt;lt;brgt;Clarion Pointelt;brgt;411 Industrial Dr Elt;brgt;Sulphur Springs, TX 75482lt;/divgt;lt;divgt;lt;brgt;lt;/divgt;lt;divgt;lt;stronggt;Responsibilitieslt;/stronggt;lt;/divgt;lt;ulgt; lt;ligt;Monitor the maintain knowledge of hotel operations and activitieslt;/ligt; lt;ligt;Take reservations and answer questions via phone, email, and in-personlt;/ligt; lt;ligt;Build rapport with guests and identify their needs through friendly conversation and open-ended questionslt;/ligt; lt;ligt;Describe the features and amenities of guest roomslt;/ligt; lt;ligt;Ensure compliance with health and quality standardslt;/ligt; lt;/ulgt;lt;divgt; lt;stronggt;Qualificationslt;/stronggt; lt;/divgt;lt;ulgt; lt;ligt;Friendly and outgoing personalitylt;/ligt; lt;ligt;Familiarity with hospitality industry standardslt;/ligt; lt;ligt;Proficient in English; knowledge of other languages is a pluslt;/ligt; lt;ligt;Computer literacylt;/ligt; lt;ligt;Able to resolve issues with a customer-focused orientationlt;/ligt; lt;ligt;Able to lift 30 poundslt;/ligt; lt;/ulgt; lt;/divgt;