Tour Guide

Overview: p style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif; color: #000000;"As the only aerial tramway in Southeast Alaska, guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneau's top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery, explore the miles of trails atop Mount Roberts, and learn more about Alaska Native culture. /span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif; color: #000000;"strongSummary/strong/span/pp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"span class="TextRun SCXW89943157 BCX8" data-contrast="auto"span class="NormalTextRun SpellingErrorV2Themed SCXW89943157 BCX8" data-ccp-parastyle="No Spacing"Goldbelt/spanspan class="NormalTextRun SCXW89943157 BCX8" data-ccp-parastyle="No Spacing" TRAM is /spanspan class="NormalTextRun SCXW89943157 BCX8" data-ccp-parastyle="No Spacing"seeking/spanspan class="NormalTextRun SCXW89943157 BCX8" data-ccp-parastyle="No Spacing" knowledgeable and enthusiastic Tour Guides to lead visitors on tours of/and about both Juneau, Alaska's cultural landmarks and historic sites and Mt Roberts Alpine Loop Trail. The ideal candidate will have a passion for Alaska Native culture, history, and storytelling and be able to share their knowledge in an engaging and informative way. /span/span /span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"span class="EOP SCXW89943157 BCX8" data-ccp-props="{}"Part-time and full-time schedules are available./span/span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif; color: #000000;"strongWe're excited to share that the job is based in beautiful Juneau, Alaska! We kindly ask that all applicants either live in Juneau or be open to relocating at their own expense. /strong/span/pp style="margin: 0px; text-align: left;" /pp style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif; color: #000000;"strongspan style="text-decoration: underline;"Pay and Benefits: /span/strong/span/pp style="margin: 4.5pt 0in 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Seasonal Employees are eligible for the Seasonal Employee Layoff Bonus Plan. The plan is designed to provide an effective means to motivate and compensate eligible seasonal employees during the term of their assignment. However, Goldbelt, Inc. may, in certain limited circumstances, grant discretionary performance bonuses outside of this program, in the sole discretion of the Company./span/pp style="margin: 9pt 0in 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Goldbelt, Inc. hopes that by providing short-term incentive compensation, this will motivate and increase the retention rate among its employees which in turn will enhance Goldbelt Inc.’s long-term value./span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif; color: #000000;"Starting Rate: $23.00 - DOE/span/p Qualifications: p style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif; color: #000000;"strongNecessary Skills and Knowledge/strong/span/pullispan style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Excellent communication and interpersonal skills, with the ability to engage and inform diverse groups of people/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Strong knowledge and/or enthusiasm of Alaska Native cultural and historical significance, including the Tlingit and Haida people, and their role in Juneau's history/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Ability to work independently and manage multiple tasks and priorities effectively/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Knowledge of tourism industry practices and trends/span/li/ulp style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif; color: #000000;"strongMinimum Qualifications (education, experience, skills)/strong/span/pullispan style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Tour Guides must have an ability to learn, and memorize historical facts, natural science and cultural significance while also being able to adapt to any scripted materials for each tour/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Must be service oriented/span/li/ulp style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif; color: #000000;"strongPreferrred Qualifications (education, experience, skills)/strong/span/pullispan style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"High school or GED/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Experience in a tour-related or entertainment industry desired/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Knowledge of safety and emergency procedures, including CPR and First Aid certification/span/li/ul Responsibilities: p style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif; color: #000000;"strongJob Duties/strong/span/pullispan style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Responsible for planning, coordinating, selling and conducting tours, providing commentary on the city's Alaska Native cultural and historical significance/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Greet all guests with a smile upon arrival; maintain good energy and optimism in a fast-paced environment/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Manage the waiting list like a pro; record names and party numbers then provide an estimated waiting time/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Ensure the safety and satisfaction of tour participants/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Answers questions of groups/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Distribute brochures on establishment and the historical site to visitors/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Lead accurate, informative and fun tours/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Thank guests as they leave and invite them to return; help ensure that every guest creates a positive memory/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt; color: #000000;"Other duties and tasks may be assigned/span/li/ul