Host

pstrongPosition:/strong Host/p pOur Hosts are a key part of our team, and critical to providing genuine hospitality. They are energetic, excited to grow in the hospitality industry and care about their team. The Host greets all guests with genuine enthusiasm and warmth upon arrival, informs guests of their wait time, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave. Additionally, the Host cares for our guests by refilling beverages and performs light housekeeping duties such as cleaning glass and menus, and ensuring restrooms are clean, stocked, and orderly./p pspan style="text-decoration: underline"strongWho is Bottleneck Management?/strong/span/p pBottleneck Management operates vibrant, high-energy, approachable restaurants in the most dynamic neighborhoods and locations. From the start, we’ve been about genuine people and genuine hospitality. We’ve grown into a crowd-pleasing hospitality juggernaut while continuing to hold our core values close to our hearts./p pstrongCore Values/strong/p pstrongUnderstand/strong the wants and needs of others /p pstrongSupport/strong others through words and actions /p pstrongEmpower/strong each team member to excel/p pstrongEnjoy/strong each other, our guests, and our time at work/p pWe believe it’s our people that make us strong, so we’re committed to finding driven, hospitable, upbeat, and intelligent teammates. Whether it’s in our home office or our restaurants, we put hospitality first, like excellent hosts at a party./p pWe offer a fun and supportive working environment, comprehensive benefits, EAP access, and restaurant dining discounts./p pstrongPrimary Responsibilities and Duties/strong/p pstrongEssential Functions:/strong/p ul liGenuine commitment to the Bottleneck culture; be a team player./li liEnsure that the overall guest experience exceeds expectations, including greeting guests with warmth and anticipating their needs./li liUse tact and good judgment when dealing with guest challenges, responding to guest needs with patience, respect, and courtesy./li liFollow all steps of service./li liAssist with clearing, cleaning, and resetting tables./li liCheck and maintain restrooms./li liComply with all safety and sanitation (including handwashing) guidelines and procedures./li liBe proficient in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems, and phone etiquette and message guidelines./li liSupport To-Go orders as needed./li liOther duties will be assigned as needed./li /ul pstrongQualifications and Skills:/strong/p ul liMust be at least 18 years old./li liAt least 6 months of restaurant or customer service experience preferred./li liAbility to work collaboratively in a fast-paced work environment./li liAbility to create memorable guest experiences./li liAbility to communicate clearly and professionally with fellow team members and management to provide exceptional guest service./li liAbility to work a varied schedule, including nights and weekends./li liGood judgment skills and adaptive attitude./li liMust be upbeat, outgoing, and positive./li liAbility to stand/walk and stay focused and alert for extended periods of time./li liAbility to effectively communicate on the telephone./li liAbility to lift up to 35 lbs./li liAbility to maintain a warm, hospitable demeanor in a busy environment./li /ul pstrongMust Be/Have:/strong/p ul liOutstanding interpersonal skills/li liOutgoing, polite and patient./li liExcellent communication skills/li liSatisfaction focused./li /ul pstrongHours of work:/strong Ability to work a varied schedule, including nights and weekends./p pstrongSupervisory Responsibilities:/strong N/A/p pstrongReports To:/strong General Manager /p pstrongDepartment:/strong FOH Operations/p p style="font-weight: 400; font-style: normal; font-family: 'Noto Sans Display', -apple-system, BlinkMacSystemFont, 'Segoe UI', Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;"strongCompensation:/strong/p p style="font-weight: 400; font-style: normal; font-family: 'Noto Sans Display', -apple-system, BlinkMacSystemFont, 'Segoe UI', Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;"Please visit our Careers Page to view and learn more about payrates/p pstrongWork Environment/ Physical Demand:/strong/p ul liMust be able to stand for full shift./li liMust be able to lift at least 25 pounds./li liMust have good hearing for accurate communication with guests./li liMust be able to use hands and fingers to handle and feel objects and tool controls./li liMust be able to work in areas of loud noise./li liRequired to frequently reach, bend, stoop, and carry./li liMust be able to work in both warm and cool environments; indoors and outdoors./li liMust be able to tolerate potential exposure to allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish./li liExtended periods of standing and walking to different parts of the restaurant at different levels/li liFast paced hands on position./li liDining facilities are both outside and inside Lighting is maintained at a low level./li /ul pThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./p pThis is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned./p pBottleneck Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws./p pAn equal opportunity employer./p pWe are an E-Verify Employer in Florida./p