Clerical and Administrative Specialist

Clerical and Administrative Specialist - Careers At Northstar Memorial Group div div div a href="https://www.nsmg.com/"/a /div div div p /p div /div /div /div div/div /div div/div /div div div/div div divCareers At Northstar Memorial Group/div div div /div div div pCurrent job opportunities are posted here as they become available./p p /p div /div /div div a/a a href="job-openings.php?search=true" Back To Openings /adiv/div/div /div /div /div div div/div h2Clerical and Administrative Specialist/h2 bDepartment:/b COTC Columbarium, Oakland Admin bLocation:/b Oakland, CAbr / divdiva href="https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3579283source=3579283-CJB-0"START YOUR APPLICATION/a/divdiv/div/div divpNorthStar Memorial Group is seeking a Clerical Admin Specialist at Chapel of the Chimes in Oakland. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are seeking a detail-oriented and compassionate individual to join our administrative team. This position plays a vital role in supporting families and ensuring accurate processing of cemetery contracts. The ideal candidate will thrive in a fast-paced environment, demonstrate exceptional attention to detail, and provide outstanding customer service during sensitive times./p pResponsibilities/p ul liMaintain Master files (e.g. creating/providing copies, merging/duplicating, keeping track, and scanning master files into HMIS.)/li liProcess all Pre-Need and At-Need cemetery contracts/li liUpload and manage data in HMIS, including funding confirmations and payment schedules/li liSchedule appointments for Pre-Need and At-Need services/li liManage recurring payment schedules and corrections/li liHandle first calls and provide phone support for inquiries/li liProvide cemetery desk presence for walk-in families and assist with property location/li liUpdate Map Book and synchronize data with HMIS/li liManage aftercare follow-up for cemetery contracts/li liOperate a telephone system handling a large call volume/li /ul pQualifications/p ul li2+ years of administrative support experience/li liComputer knowledge (Windows, MS Word, MS Excel, HMIS, word processing, spreadsheets, database and presentation software)/li liAbility to work well in a team-based environment/li liAbility to learn new software and conduct new tasks/li liProfessional communication and organizational skills/li liHigh School Diploma or equivalent/li /ul pstrongCompensation/strong/p ul listrong$22-23/hr. /strong/li /ul pstrongBenefits/strong/p ul liMedical, Dental, and Vision Insurance/li liHealth Savings Account (HSA)/li liLife Insurance/li li401(k) with Employer Matching/li /ul pWe are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status./p /div divdiva href="https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3579283source=3579283-CJB-0"START YOUR APPLICATION/a/divdiv/div/div /div divp /p div /div/div divp /p div /div/divdiv br /a href="https://www.nsmg.com/"Visit Our Home Page/a /divp© 2025 Northstar Memorial Group/p p a href="https://www.clearcompany.com" iApplicant Tracking System Powered by/i  /a /p /div