Retail Sales Associate

pSaatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in the US, with more than 20 Viewing Rooms in prime areas of the nation’s largest markets, and we are growing fast!/p pSaatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. We provide competitive compensation and a comprehensive benefits package to our employees, including robust health coverage, 401(k) matching, and generous paid time off./p pOur dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America’s Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine’s Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace./p pAt Saatva, thrilling our customers is at the heart of everything we do. We aim to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health, empowering customers to make informed decisions. By building lasting relationships with those we serve and with each other, we continue to drive our success and redefine what it means to live well-rested./p pstrongPosition at Saatva/strong/p pSaatva is blazing a new trail in retail excellence. We are looking for dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. Saatva Viewing Room Sleep Guides are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Sleep Guide embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night’s sleep./p pstrongEssential Duties and Responsibilities/strong/p ul liEngage with customers and team members in person during scheduled shifts./li liClearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues./li liMaintain timely and regular attendance as a key performance expectation during all scheduled shifts./li liBe available to work weekends and major retail holidays./li /ul pstrongExperience and Skills Needed/strong/p ul listrongPreferred Experience:/strong 1-2 years of retail sales or customer service experience; however, we’re willing to train the right candidate!/li listrongAdditional Experience:/strong 1 year of telecommunications or call center experience is preferred./li liExceptional oral and written communication skills./li liStrong interpersonal abilities to build rapport effortlessly with customers and team members./li liA passion for delivering outstanding customer experiences./li liWell-organized with excellent multitasking skills and a commitment to completing tasks with high-quality results./li liComfortable using personal computers and related software, with the ability to navigate multiple platforms simultaneously./li liPositive attitude (we value and hire nice people!)./li /ul pstrongWhat You’ll Do/strong/p ul liDeliver a world-class experience to our customers./li liBecome a product expert to confidently assist customers./li liRespond to customer inquiries and resolve both basic and complex issues via phone, live chat, and in-person interactions on the showroom floor as needed./li /ul pstrongWhat’s In It For You/strong/p ul listrongCompetitive Compensation:/strong $21/hour/li liMedical, Dental, and Vision Insurance/li liPaid Vacation/li liAnnual Bonus Program/li li401K with Employer Match/li liFSA/HSA/Commuter Benefits/li liDiscounted Blink Gym Membership/li liEmployee and Friends amp; Family Discounts on Products/li liCollaborative and supportive team environment/li liReferral Bonus Program Eligible/li /ul pExplore more about us on our career page./p pstrongReady to Join Our Team?/strong/p pIf this sounds like a great fit, we’d love to hear from you!/p pstrongEqual Employment Opportunity Statement/strong/p pAt Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs./p pAs an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits./p pJoin us in building a workplace where everyone is respected and valued!/pdiv class="content-pay-transparency"div class="pay-input"div class="title"Compensation/divdiv class="pay-range"span$21/spanspan class="divider"mdash;/spanspan$21 USD/span/div/div/div