Receptionist/ Office Coordinator - Mon - Fri 8am-5pm - Full-time

pbspanWilliams Lea is hiring for an Office Services Workflow Coordinator for our Dallas office to work Monday to Friday 8:00 am to 5:00 pm!/span/b/pp/ppbspanPay: /span/bspan$23.75 - $25.00/hour/span/ppbspanBenefits:/span/b/pulliVarious health insurance options amp; wellness plans (Medical, Dental, Vision, Prescription Drug)/lili401k Retirement Savings Plan Including Employer Match/liliPaid Time Off (PTO)/liliLife Insurance/liliPaid Parental Leave/liliShort-term amp; Long-term Disability/liliHealthcare amp; Dependent Care Flexible Spending Accounts/liliDomestic Partner Coverage/liliCommuter Benefits/liliLegal Assistance/liliEmployee Assistance Program (EAP)/liliAdditional Employee Perks and Discounts/li/ulp/pdivdivpbspanJob Duties:/span/b/p/divdivpspanspan(* denotes an “essential function”)/span/spanspan /span/p/divdivullipspanspan*Coordinate workflow within the team, prioritizing /spanspanjobs/spanspan and delegating duties to associates./span/spanspan /span/p/li/ul/divdivullipspanspanAssist/spanspan the team in completing large jobs /spanspani.e./spanspan large numbers of reprographics requests, or high volumes of incoming/ outgoing mail packages/span/spanspan /span/p/li/ul/divdivullipspanspan*Ensure team provides outstanding service to clients, while building strong customer relationships./span/spanspan /span/p/li/ul/divdivullipspanspan*Immediately escalate any operational problems or issues to Lead, Supervisor or Manager./span/spanspan /span/p/li/ul/divdivullipspanspan*Produce required reports on schedule./span/spanspan /span/p/li/ul/divdivullipspanspan*Provide job intake services /spanspanas prescribed by/spanspan /spanspanmanager/spanspan./span/spanspan /span/p/li/ul/divdivullipspanspan*Read, /spanspaninterpret/spanspan and understand all print request emails and forms. /span/spanspan /span/p/li/ul/divdivullipspanspan*Communicate with manager and client on job or deadline issues./span/spanspan /span/p/li/ul/divdivullipspanspan*Direct Quality Assurance process to /spanspanmaintain/spanspan efficient workflow and assure client satisfaction/spanspan.  /span/spanspan /span/p/li/ul/divdivullipspanspan*Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines./span/spanspan /span/p/li/ul/divdivullipspanspan*Assess incoming requests selecting the best equipment and resources for successful completion, and load copiers with paper and toner as needed./span/spanspan /span/p/li/ul/divdivullipspanspan*Make sure that /spanspanteam/spanspan is /spanspanfollowing standard operating procedures at all times/spanspan./span/spanspan /span/p/li/ul/divdivullipspanspan*Train new employees on policies and procedures./span/spanspan /span/p/li/ul/divdivullipspanspanHandle sensitive and/or confidential documents and information./span/spanspan /span/p/li/ul/divdivullipspanspanMaintain all logs and reporting documentation as /spanspanrequired/spanspan./span/spanspan /span/p/li/ul/divdivullipspanspanAdditional/spanspan duties as required by client and manager, including but not limited to set-up conference rooms including audio/visual equipment, furniture configuration, fax and messenger services and food/beverages as needed; /spanspanassist/spanspan with reception coverage, including managing multiple phone lines and visitor check-in./span/spanspan /span/p/li/ul/div/divdivdivullipspanspanMust be able to /spanspanlift up/spanspan to 50 lbs. on a regular basis./span/spanspan /span/p/li/ul/divdivullipspanspanWill /spanspanassist/spanspan with month end reports/span/spanspan /span/p/li/ul/divdivullipspanspanReport any facility issues to manager  /span/spanspan /span/p/li/ul/divdivullipspanspanMust have good organizational skills./span/spanspan /span/p/li/ul/divdivullipspanspanProfessional telephone demeanor./span/spanspan /span/p/li/ul/div/divdivdivp/p/div/divpbJob Qualifications:/b/pdivdivullipspanspanHigh school diploma or equivalent experience./span/spanspan /span/p/li/ul/divdivullipspanspanMinimum/spanspan of three years /spanspanoffice service/spanspan office /spanspanservices/spanspan /spanspanexperience/spanspan preferably in a legal, /spanspanbanking/spanspan or large corporate environment./span/spanspan /span/p/li/ul/divdivullipspanspanExperience directing workflow./span/spanspan /span/p/li/ul/divdivullipspanspanSkilled in the use of fax, mail, phone amp; and/or digital reprographics equipment./span/spanspan /span/p/li/ul/divdivullipspanspanFamiliar with general fax, /spanspanmail/spanspan and reprographics procedures  /span/spanspan /span/p/li/ul/divdivullipspanspanAbility to handle sensitive and/or confidential documents and information./span/spanspan /span/p/li/ul/divdivullipspanspanAbility to make independent decisions and use problem-solving skills./span/spanspan /span/p/li/ul/divdivullipspanspanCapable of /spanspandemonstrating exemplary work ethics and professionalism at all times/spanspan./span/spanspan /span/p/li/ul/divdivullipspanspanAbility to work in a fast-paced team environment./span/spanspan /span/p/li/ul/divdivullipspanspanAttention to detail with emphasis on accuracy and quality./span/spanspan /span/p/li/ul/divdivullipspanspanAbility to prioritize work to balance multiple projects and deadlines./span/spanspan /span/p/li/ul/div/divdivdivullipspanspanAbility to cultivate and /spanspanmaintain/spanspan effective working relationships with clients, team members, manager and others through excellent verbal and written communication skills./span/spanspan /span/p/li/ul/divdivullipspanspanExceptional customer service skills./span/spanspan /span/p/li/ul/divdivullipspanspanIntermediate computer skills /spanspanrequired/spanspan./span/spanspan /span/p/li/ulp/pp/p/div/divpbWho we are:/b In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years./pp/ppOur 5,200#43; talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments./pp/ppWe’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization./pp/ppIt is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law./pp/ppWilliams Lea is a drug-free workplace and performs pre-employment substance abuse testing./pp/pp#piq/p