ASE Technician - Old Town, ME - Full-time

div class="WordSection1" p style="line-height:normal;margin:0px 0in 0px 9pt;"strongspan style="font-family:'Times New Roman', serif;white-space:normal;"TITLE: /span/strongspan style="font-family:'Times New Roman', serif;white-space:normal;"ASE Technicianspan style="white-space:normal;"       /span /span/p p style="line-height:normal;margin:0px 0in 0px 9pt;"strongspan style="font-family:'Times New Roman', serif;white-space:normal;"REPORTING TO: /span/strongspan style="font-family:'Times New Roman', serif;white-space:normal;"Service Managerspan style="white-space:normal;"             /span span style="white-space:normal;"           /spanstrongEMPLOYMENT CLASSIFICATION: /strongNon-exempt / hourly /span/p p style="line-height:normal;margin:0px 0in 0px 9pt;"span style="font-family:'Times New Roman', serif;white-space:normal;"   /span/p p style="line-height:1pt;margin:0px 0in 0px 9pt;"img span style="font-family:'Times New Roman', serif;white-space:normal;" /span/p p style="line-height:13.75pt;margin:0px 0in 0px 9.35pt;"strongspan style="font-family:'Times New Roman', serif;white-space:normal;"GENERAL SUMMARY: /span/strong/p p style="line-height:normal;margin:0px 0in 0px 9pt;"span style="font-family:'Times New Roman', serif;white-space:normal;"The Flat Rate Technician (Tech) lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different amp; better experience. The Tech must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The Tech is responsible for effective diagnosis of automotive systems, repair and replacement of automotive parts, fluids, tires, and accessories and ensuring these services are done right the first time. The Tech is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations. /span/p p style="line-height:normal;margin:0px 0in 0px 9pt;"span style="font-family:'Times New Roman', serif;white-space:normal;"   /span/p p style="line-height:1pt;margin:0px 0in 0px 5.15pt;"img span style="font-family:'Times New Roman', serif;white-space:normal;" /span/p p style="line-height:normal;margin:0px 0in 0px 0.1in;"strongspan style="font-family:'Times New Roman', serif;white-space:normal;"DUTIES amp; RESPONSIBILITIES: /span/strong/p p class="Default" style="margin:0px 0in 0px 25pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"1.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"Makes sure that workplace safety is Priority #1.span style="white-space:normal;"  /spanFollows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management. /span/p p class="Default" style="margin:0px 0in 0px 25pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"2.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"Provides automotive systems diagnosis, repair, and maintenance services for customers, including all systems covered by the ASE series of automotive certifications /span/p p class="Default" style="margin:0px 0in 0px 61pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"a.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"A1 – Engine Repair /span/p p class="Default" style="margin:0px 0in 0px 61pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"b.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"A2 – Automatic Transmission/Transaxle /span/p p class="Default" style="margin:0px 0in 0px 61pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"c.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"A3 – Manual Drive Train amp; Axles /span/p p class="Default" style="margin:0px 0in 0px 61pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"d.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"A4 – Suspension amp; Steering /span/p p class="Default" style="margin:0px 0in 0px 61pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"e.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"A5 – Brakes /span/p p class="Default" style="margin:0px 0in 0px 61pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"f.span style="font:7pt 'Times New Roman';white-space:normal;"        /span/span/spanspan style="font-size:11pt;white-space:normal;"A6 – Electrical/Electronic Systems /span/p p class="Default" style="margin:0px 0in 0px 61pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"g.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"A7 – Heating amp; Air Conditioning /span/p p class="Default" style="margin:0px 0in 0px 61pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"h.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"A8 – Engine Performance /span/p p class="Default" style="margin:0px 0in 0px 25pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"3.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"Ensures a valid Service Work Order is initiated prior to initiating service on a vehicle and ensures it is visibly displayed with the vehicle while it is being serviced. /span/p p class="Default" style="margin:0px 0in 0px 25pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"4.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"Ensures an MPI is completed prior to initiating service on every vehicle and actively supports and participates in the 5-for-5 Customer Engagement Process. /span/p p class="Default" style="margin:0px 0in 0px 25pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"5.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"Ensures the Service Work Order and any required printouts are completed and returned to the Service Desk with the vehicle keys upon completion of service. /span/p p class="Default" style="margin:0px 0in 0px 25pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"6.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"Obtains needed parts only from a member of the Desk Team (Service Manager, Assistant Manager, Service Writer, or Tech/Advisor) and returns all unused parts to the Desk Team after completion of service. /span/p p class="Default" style="margin:0px 0in 0px 25pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"7.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"Returns cores, batteries and used tires to designated security areas for appropriate handling. /span/p p class="Default" style="margin:0px 0in 0px 25pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"8.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"Maintains a minimum 16-week average productivity based on position: /span/p p class="Default" style="margin:0px 0in 0px 61pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"a.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"Technician 80% /span/p p class="Default" style="margin:0px 0in 0px 61pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"b.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"ASE Technician 90% /span/p p class="Default" style="margin:0px 0in 0px 61pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"c.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"Master Technician 100% /span/p p class="Default" style="margin:0px 0in 0px 25pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"9.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-size:11pt;white-space:normal;"Follows VIP’s quality service policies to ensure work is performed in accordance with VIP quality standards. /span/p p class="Default" style="margin:0px 0in 0px 25pt;text-indent:-0.25in;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"10.span style="font:7pt 'Times New Roman';white-space:normal;"   /span/span/spanspan style="font-size:11pt;white-space:normal;"Completes all required training and certification for the position. /span/p p class="Default" style="margin-left:0.35in;text-indent:-0.25in;margin-top:0px;margin-bottom:0px;"span style="font-size:11pt;white-space:normal;"span style="white-space:normal;"11.span style="font:7pt 'Times New Roman';white-space:normal;"   /span/span/spanspan style="font-size:11pt;white-space:normal;"VIP Processes, Essential Duties amp; Responsibilities /span/p p style="line-height:normal;margin:0px 0in 0px 0.85in;text-indent:-0.25in;"span style="font-family:'Times New Roman', serif;white-space:normal;"span style="white-space:normal;"a.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-family:'Times New Roman', serif;white-space:normal;"Take and pass all required and assigned LMS training /span/p p style="line-height:normal;margin:0px 0in 0px 61pt;text-indent:-0.25in;"span style="font-family:'Times New Roman', serif;white-space:normal;"span style="white-space:normal;"b.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-family:'Times New Roman', serif;white-space:normal;"Complete all required safe equipment operation training /span/p p style="line-height:normal;margin:0px 0in 0px 61pt;text-indent:-0.25in;"span style="font-family:'Times New Roman', serif;white-space:normal;"span style="white-space:normal;"c.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-family:'Times New Roman', serif;white-space:normal;"Become a Licensed State Vehicle Inspector (state-specific requirement) /span/p p style="line-height:normal;margin:0px 0in 0px 61pt;text-indent:-0.25in;"span style="font-family:'Times New Roman', serif;white-space:normal;"span style="white-space:normal;"d.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-family:'Times New Roman', serif;white-space:normal;"Become T.I.A basic automotive tire service (BATS) certified and T.I.A. advanced TPMS certified /span/p p style="line-height:normal;margin:0px 0in 0px 61pt;text-indent:-0.25in;"span style="font-family:'Times New Roman', serif;white-space:normal;"span style="white-space:normal;"e.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-family:'Times New Roman', serif;white-space:normal;"Become ASE certified based on position: /span/p p style="line-height:normal;margin:0px 0in 0px 97pt;text-indent:-97pt;"span style="font-family:'Times New Roman', serif;white-space:normal;"span style="white-space:normal;"span style="font:7pt 'Times New Roman';white-space:normal;"                                                       /spani.span style="font:7pt 'Times New Roman';white-space:normal;"      /span/span/spanspan style="font-family:'Times New Roman', serif;white-space:normal;"Technician: G1, A4 and A5 /span/p p style="line-height:normal;margin:0px 0in 0px 97pt;text-indent:-97pt;"span style="font-family:'Times New Roman', serif;white-space:normal;"span style="white-space:normal;"span style="font:7pt 'Times New Roman';white-space:normal;"                                                     /spanii.span style="font:7pt 'Times New Roman';white-space:normal;"      /span/span/spanspan style="font-family:'Times New Roman', serif;white-space:normal;"ASE Technician: Four of the A-Series ASE certifications /span/p p style="line-height:normal;margin:0px 0in 0px 97pt;text-indent:-97pt;"span style="font-family:'Times New Roman', serif;white-space:normal;"span style="white-space:normal;"span style="font:7pt 'Times New Roman';white-space:normal;"                                                   /spaniii.span style="font:7pt 'Times New Roman';white-space:normal;"      /span/span/spanspan style="font-family:'Times New Roman', serif;white-space:normal;"Master Technician: All eight A-Series A1 thru A8 /span/p p style="line-height:normal;margin:0px 0in 0px 61pt;text-indent:-0.25in;"span style="font-family:'Times New Roman', serif;white-space:normal;"span style="white-space:normal;"f.span style="font:7pt 'Times New Roman';white-space:normal;"        /span/span/spanspan style="font-family:'Times New Roman', serif;white-space:normal;"Train, support and deliver the 5-for-5 process /spanspan style="font-family:'Times New Roman', serif;white-space:normal;"to educate our customers about their vehicle’s condition/spanspan style="font-family:'Times New Roman', serif;white-space:normal;" /span/p p style="line-height:normal;margin:0px 0in 0px 61pt;text-indent:-0.25in;"span style="font-family:'Times New Roman', serif;white-space:normal;"span style="white-space:normal;"g.span style="font:7pt 'Times New Roman';white-space:normal;"       /span/span/spanspan style="font-family:'Times New Roman', serif;white-space:normal;"Attend meetings and training sessions as needed. Typical