Customer Service Shipping Coordinator

divdivdivdivdivdivdivdivdivp data-pasted="true"strongAbout Us/strong/ppStellar Industries is a rapidly growing industry leader in manufacturing metalized ceramics. We are a major supplier of innovative, high-quality parts to the Aerospace, Photonics, Telecommunications, and Commercial industries. The company was acquired by TRUMPF Photonics in 2019 and has significant growth goals./ppstrongAbout the Role/strong/ppThe Customer Service amp; Shipping Coordinator supports order processing from receipt through shipment, ensuring accuracy, compliance, and on-time delivery. This role works closely with Sales, Production, and Shipping and provides administrative and front office support in a manufacturing environment./ppbr/ppstrongWhat You Get to Do/strong/ppstrongCustomer Service amp; Order Processing/strong/pulliReview customer orders and match purchase orders to quotes/liliVerify billing/shipping details, ship method, account numbers, and terms/liliProcess order changes, returns, and exchanges/liliMaintain accurate customer records and shipping preferences/liliCoordinate with Production and Shipping to meet customer requirements/liliMaintain shipping logs and update CRM system (Monday.com)/li/ulpstrongShipping, Receiving amp; Compliance/strong/pulliReceive and log incoming shipments/liliPackage and ship outgoing orders/liliTrack dock dates and shipment status/liliPrepare international shipping documents (AES/SLI)/liliMaintain ITAR licensing and inventory logs/liliWork with freight carriers and maintain safe, organized shipping areas/li/ulpstrongOffice Administration/strong/pulliGreet visitors, manage visitor logs, and support office safety procedures/liliAnswer phones, route calls, and respond to inquiries/liliSort mail/packages and maintain office supply inventory/liliProvide general administrative support, including filing and data entry/li/ulpstrongAbout You/strong/pulliCustomer service and administrative experience (manufacturing preferred)/liliStrong communication, organization, and attention to detail/liliProficient in Microsoft Office and CRM systems/liliAbility to multitask and work in a fast-paced environment/liliHigh school diploma or equivalent required; Associate#39;s degree preferred./li/ulpstrongWhat We Offer/strong/pulliCompetitive pay/liliA generous benefits package that includes medical, dental, 401K plan, and PTO/liliEmployer-paid vision plan, Employer paid Basic Life and ADamp;D Insurance, and Employer Paid Disability Insurance/liliTuition Reimbursement/lili4-Day workweek, Monday-Thursday 7 am-5:30 pm/li/ul/div/div/div/div/div/div/div/div/div br/Monday-Thursday 7 am-5:30 pm