MedTech Field Service Technician - On-Call - National Travel

divpbPosition Description: /b /pp/ppOur Field Service Technician opportunity supports a leading medical device manufacturer’s field support needs. In this role, you will be responsible for troubleshooting, repairing, and updating medical devices inside of hospitals, pharmacies and other clinical settings. The current product line being supported is an iautomated medication dispensing system./i/pp/ppWe are hiring ASAP. This is a traveling On-Call, Field Service Technician opportunity involving national travel to provide coverage in varying areas to respond reactively to customer facilities within the area as devices need repair. In times when travel is not required, local/regional work may be available within 1-3 hours of home./pp/ppbResponsibilities: /b /pulliTroubleshoot and repair existing devices and document the activities correctly. /liliHardware parts replacement, as well as software updates and calibrations.  /liliPerform bi-annual or yearly preventative maintenance as determined by the customer. /liliAssist in the installation and implementation of new devices at customer locations. /liliConduct routine system checks and record data from product tests after installation and configuration.  /liliMaintain and stock parts and tools assigned by customer. /liliPer-diem position requiring travel and flexibility. /liliAvailable on-call including nights and weekends. Travel nationally for 1-3 weeks at a time, or when travel is not needed, locally for up to 2-3 hours from home to support customer needs. /liliRespond to and arrive at customer sites within the service ticket’s Service Level Agreement (within 4 hours, 8 hours, 12 hours, or 24 hours per the details of each ticket)  /li/ulp/ppbJob Requirements: /b /pulliMust have intermediate troubleshooting abilities in the disciplines of electronics, mechanics, and electromechanical systems. /liliExperience as a military technician, computer technician or other complex electronics technician preferred. Experience supporting automation equipment in a healthcare setting is a plus.  /liliA#43; certification preferred. /liliExperience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial for this position.  /liliStrong communication skills and ability to provide exceptional customer support. /liliMust have an active driver license and a personal vehicle to use for job related assignments (travel time and mileage are reimbursed)   /liliThis position requires a considerable amount of pushing, pulling, stooping, bending, and lifting to 70 LBS /liliAbility to clear hospital vendor credentialing requirements, including proof of vaccination status, required /liliMust be located within 30 minutes of a major airport/li/ulp/ppIQVIA takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities. /pp/ppIQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities./pp/ppbBenefits:/b This position is not eligible for our Medical Benefits./pp/ppbVaccine/Immunization/Hospital Credentialing Requirement:/b A required function of this job requires individuals to enter various healthcare facilities.  Thus, upon selection, individuals must complete healthcare facility credentialing process.  To obtain credentials, individuals must meet the immunization requirements specified by the facility.  Individuals are typically required to have completed/up to date: Measles, Mumps amp; Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria amp; Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this. /pp/pp*bPlease note:/b Due to the nature of this role, it is not eligible for Visa sponsorship./p/divdivp/ppspan#LI-CES/span/ppspan#LI-DNP/span/p/divp/ppspanIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide/span. Learn more at a href="https://jobs.iqvia.com/" target="_blank"spanspanspanspanspanhttps://jobs.iqvia.com/span/span/span/span/span/a/pp/ppspanIQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. /spana href="https://jobs.iqvia.com/eoe" target="_blank"spanspanspanspanspanhttps://jobs.iqvia.com/eoe/span/span/span/span/span/a/pp/pp/pp/pp/pThe potential base pay range for this role is 27.00 - 32.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.