Care Manager - Community Support Program

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;Bronx, NY/div divstrongPosition Type/strong: nbsp;nbsp;nbsp;Full-Time/div divstrongEducation Level/strong: nbsp;nbsp;nbsp;BA/BS/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$45000.00 - $45000.00 Hourly/div divstrongJob Shift/strong: nbsp;nbsp;nbsp;Monday - Friday 9 AM - 5 PM/div /div h4Description/h4pspan style="display:block;font-size:14px;"span style="font-family:Georgia,serif;"The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges. We provide individuals with the tools they need to pursue their dreams and live meaningful lives. The Bridge envisions a world where adults experiencing serious mental illness can live and thrive within their communities. As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization.nbsp;/span/span/p pnbsp;/p pspan style="display:block;font-size:14px;"span style="font-family:Georgia,serif;"strongScope of Position:/strongnbsp;The Care Manager on the Critical Time Intervention (CTI) Team provides short-term, intensive, and evidence-based support to individuals experiencing critical life transitions. The Care Manager works collaboratively with hospitals, community providers, and support networks to ensure a smooth transition from inpatient or emergency settings to stable community living. This includes assisting clients with discharge planning and connecting them to essential services such as behavioral health care, housing, benefits, and community resources that promote long-term stability and independence. The position serves individuals with complex needs, including histories of trauma, homelessness, incarceration, and long-term hospitalization. Guided by Harm Reduction and Trauma-Informed principles, the Care Manager acknowledges and actively addresses the impact of systemic racism on the predominantly people-of-color communities served, fostering empowerment, equity, and self-advocacy throughout the recovery process./span/span/p pnbsp;/p pspan style="display:block;font-size:14px;"span style="font-family:Georgia,serif;"bEssential Position Functions/b:/span/span/p ul lispan style="display:block;font-size:14px;"span style="font-family:Georgia,serif;"Conduct persistent, assertive outreach using strength-based approaches, starting during inpatient or emergency department visits; engage in community outreach and assess participantsrsquo; health and social needs using CTIrsquo;s assessments and risk tools for high-risk individuals./span/span/li lispan style="display:block;font-size:14px;"span style="font-family:Georgia,serif;"Participate in after-hours (24-hour) coverage on a rotating basis; join hospital discharge planning meetings to connect participants with appropriate community resources; collect and report data to inform future care, working with team leaders and data analysts./span/span/li lispan style="display:block;font-size:14px;"span style="font-family:Georgia,serif;"Support participants post-discharge by resolving clinical issues and maintaining access to services; build relationships with community providers to ensure service continuity during transitions; assist with appointment navigation, travel training, and overcoming care barriers./span/span/li lispan style="display:block;font-size:14px;"span style="font-family:Georgia,serif;"Conduct psychosocial assessments to evaluate medical, psychiatric, housing, and social needs; gather collateral information to support participants#39; behavioral and health needs; monitor and document participantsrsquo; progress toward care plan goals./span/span/li lispan style="display:block;font-size:14px;"span style="font-family:Georgia,serif;"Attend team meetings and supervisory sessions; perform other related duties as assigned./span/span/li /ul h4Qualifications/h4brul lispan style="display:block;font-size:14px;"span style="font-family:Georgia,serif;"Bachelorrsquo;s degree or higher, preferably in psychology, social work, sociology, or a related field. /span/span/li lispan style="font-family:Georgia,serif;"span style="display:block;font-size:14px;"Case Management work experience in a social service agency, preferably serving a behavioral health population./span/span/li lispan style="font-family:Georgia,serif;"span style="display:block;font-size:14px;"Four years of past work case management work experience may be considered in lieu of a Bachelorrsquo;s degree./span/span/li lispan style="font-family:Georgia,serif;"span style="display:block;font-size:14px;"Experience with SMI, co-occurring SUD, and homeless or precariously housed populations is preferred but not required./span/span/li lispan style="font-family:Georgia,serif;"span style="display:block;font-size:14px;"Knowledge of community and homeless resources is a plus./span/span/li lispan style="font-family:Georgia,serif;"span style="display:block;font-size:14px;"Familiarity with counseling principles for mental illness and substance use disorders./span/span/li lispan style="font-family:Georgia,serif;"span style="display:block;font-size:14px;"Understanding of treatment, rehabilitation, and community support programs for participants and their families./span/span/li lispan style="font-family:Georgia,serif;"span style="display:block;font-size:14px;"Ability to develop, implement, and adjust treatment interventions to meet individual needs./span/span/li lispan style="font-family:Georgia,serif;"span style="display:block;font-size:14px;"Strong report-writing and documentation skills./span/span/li lispan style="font-family:Georgia,serif;"span style="display:block;font-size:14px;"Computer proficiency and good documentation skills./span/span/li lispan style="font-family:Georgia,serif;"span style="display:block;font-size:14px;"Bilingual in Spanish preferred./span/span/li /ul pspan style="font-family:Georgia,serif;"span style="display:block;font-size:14px;"bThe Bridge Inc. is an Affirmative Action / Equal Opportunity Employer/b/span/span/p