Juneau - Relationship Manager 1 - Full Time - Onsite (AK)

pspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="box-sizing: border-box; font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);" data-mce-style="box-sizing: border-box; font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);"span style="box-sizing: border-box;" data-mce-style="box-sizing: border-box;"strong style="box-sizing: border-box; font-weight: bolder;" data-mce-style="box-sizing: border-box; font-weight: bolder;"span style="text-decoration: underline;" data-mce-style="text-decoration: underline;"Sign-on bonus available for eligible external applicants! /spanContact us today to learn more!nbsp;/strong/spannbsp;/span/span/ppspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"The Relationship Manager I (RM I) 's primary role is to consult with members. They will consult with members to identify needs, refer to appropriate products/solutions, and follow up on pending transactions. nbsp;Meeting and exceeding performance goals and revenue targets will be part of their Minimum Performance Standards. nbsp;It will also be their responsibility to identify and report any suspicious behavior or suspected fraud activity. nbsp;The RM I position performs a wide variety of duties related to handling member transactions including but not limited to; opening and closing all types of deposit and loan accounts (including HELOCS), posting deposits, withdrawals, and loan/VISA payments, performing account transfers, recommending other products and services, and any kind of account maintenance. nbsp;All transactions are expected to be accurate and completed in a timely manner in order to ensure that Credit Union Member Service goals are achieved. nbsp;The RM I position profiles the member’s account to recommend product and service solutions including; Investment Services, Insurance Products, First Mortgages, and car buying service. nbsp;This role’s primary focus is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.nbsp; They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy./spanbrspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"nbsp;/span/pdivpspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"strongResponsibilities:/strong/span/pulli style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Inputs, processes and funds all consumer loan types: Closed-end Signature, LOC, VISA, Automobile, Personal, Toy, RV, HELOCS and Other Secured. nbsp;Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members./span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Consults with members. nbsp;Identifies needs, offers solutions, and follows up on any pending transactions. nbsp;Holds conversations that matter with members either in person or over the phone.nbsp;/span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Calls on various call reports to garnish more business. nbsp;This can be done during the work day and during scheduled call nights throughout the month./span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Performs various RM duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA. Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, Certificate of Trust, etc. nbsp;Recommends other products and services as appropriate from having conversations that matter with members./span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Performs a wide variety of account maintenance including but not limited to: changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services./span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Identifies and reports any suspicious behavior or suspected fraud activity./span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Completes all required training and compliance modules./span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Supports and participates in continuous improvement activities and Credit Union events such as: Car Sales, Open House and Open Enrollments contributing to the achievement of organizational objectives as well as department and individual goals./span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Other related duties as assigned/span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Maintains member and other sensitive information with confidentiality./span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Treats all team members and members with respect./span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Represents the Credit Union in a positive and professional manner./span/li/ulpspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"strongMinimum Qualifications:/strong/span/pulli style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"12 months experience in a similar position having prior loan experience and reaching service and performance goals./span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Working knowledge of deposit/ loan products (Trust, IRA, certificates, loans/Loans PQ – loans decisions system)./span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Proven ability to garner business./span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Proficiency in the operations of a PC and the capability to work efficiently in Microsoft Outlook, Word and Excel./span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Member service and organizational skills./span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Good interpersonal skills with the ability to effectively listen, understand, and anticipate member needs./span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Willingness to make a difference./span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature./span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Personable and professional./span/lili style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"Good verbal and written communication skills in person and over the phone./span/li/uldivspan style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"strongPreferred Qualifications:/strong/span/divdivulli style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-mce-style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span style="font-family: aria