Sales Support Representative - Full-time

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;Paul Miller Honda - WEST CALDWELL, NJ/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$18.00 - $18.00 Hourly/div /div h4Description/h4pAre you searching for long-term growth and development in your career? Then Paul Miller Auto Group is ready for you to join our award-winning team! Paul Miller doesnrsquo;t just lend his name to a dealership; he ensures it maintains a reputation as the gold-standard for the loyalty and respect given to his valuable employees. If yoursquo;re ready to thrive in an environment where your professional and personal goals are supported, submit your application, and join the Paul Miller Team today!nbsp;/p pnbsp;/p pstrongWhat We Offer/strong/p ul liCompetitive Medical, Dental amp; Vision Insurance/li liCompany Funded Life Insurance/li liHealth amp; Wellness Program with Discounts/li li401K amp; Roth with Employer Match/li liFSA for both Health and Dependent/li liGenerous Paid Time Off (Vacation, Sick, and Holiday)/li liShort/Long Term Disability/li liEmployee/Family purchase discounts/li liMultitude of employee outings and events to showcase Paul Millerrsquo;s appreciation/li /ul pnbsp;/p pstrongResponsibilities/strong/p ul liOperates a multi-line telephone system and transfers calls taken to the individuals concerned./li liAnswers all incoming calls quickly and in a courteous and professional manner, and quickly transfers them to the individual or department concerned./li liMinimizes the time customers spend on hold and inquires several times if they wish to continue to wait./li liTakes detailed messages when the call cannot be transferred, including the callerrsquo;s name, his/her telephone number, the time of the call and the information requested; forwards this information to the individual concerned as soon as possible./li liFilters incoming telephone calls, at the request of management./li liAdvises the telephone companyrsquo;s maintenance department of any problems with their system./li liUpdates and distributes the dealership telephone listing, as necessary./li liWelcomes customers visiting the show room and inquires as to the purpose of their visit./li liRefers customers to the appropriate department, notifies the employee concerned that a customer is waiting and introduces customers to the salespeople./li liCommunicates with inquirers and visitors in a professional, friendly and effective manner./li liAcquires basic knowledge about the dealership, in order to be able to respond to inquiries for general information./li liObtains basic demographic information on every customer, using a follow-up file, a computer system, a check-list or any other method established by the dealership./li liRecords data in a customer tracking system and prepares weekly reports on potential customers for management./li liDoes word processing, inputs data to update certain computerized files and files or photocopies documents./li liOpens the mail and forwards it to the individuals concerned./li liPerforms office tasks, on request./li liMaintains a professional appearance and a tidy workstation./li liPerforms other tasks, based on management requirements and instructions/li /ul h4Qualifications/h4br