Field Service Technician

p style="text-align:left"ubAbout Us/b/u/ppAccel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third-party local and regional establishments across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments. Accel also owns and operates brick and mortar casinos and a racino venue./pp/ppAccel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park Casino amp; Racing, opened in April 2025 and features over 270 electronic gaming machines, food and beverage amenities, a sports book, para-mutuel betting and 55 days of thoroughbred horse racing a year. For more information, please visit a href="https://nam12.safelinks.protection.outlook.com/?url#61;https%3A%2F%2Fcts.businesswire.com%2Fct%2FCT%3Fid%3Dsmartlink%26url%3Dhttp%253A%252F%252Fwww.accelentertainment.com%26esheet%3D54294508%26newsitemid%3D20250723350662%26lan%3Den-US%26anchor%3Dwww.accelentertainment.com%26index%3D3%26md5%3D9fc1735d2b9c28387bc8888cfb9ac2d4amp;data#61;05%7C02%7CLeslieR%40accelentertainment.com%7C1bb4629b95284e5cf4ea08ddcf9e9224%7C201746df108c4f4c8e44e814f9857eff%7C0%7C0%7C638895002146732611%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7Camp;sdata#61;0qSj4FhGwdhdIbt7%2BRNec9xfBbkLiZGRVwITse3R0RY%3Damp;reserved#61;0" target="_blank"www.accelentertainment.com/a./pp style="text-align:inherit"/pp style="text-align:left"ubJob Description/b/ub:/b/pp style="text-align:inherit"/ppbPosition Basics/b/pulliTechnicians are in the field 40hrs/week, in bars, restaurants, gas stations, truck stops, etc.,/liliMultiple Service Positions Available across all areas of Illinois/liliRates range from $18-$30/hour, dependent on related work experience amp; proficiency/liliWill train inexperienced candidates/liliAdditional shift differential for weekends and 2nd/3rd shifts/liliHiring for all shifts (weekends, second and third shift preferred)/liliShift starts from home/liliCompany-supplied vehicle #43; fuel card/liliCompetitive benefits - health insurance inc. vision and dental; 401(k) w/ match; PTO #43; paid holidays; and additional total rewards/li/ulp/ppbAbout Accel Entertainment/b/ppAccel Entertainment is the largest Gaming Terminal Operator in the country, providing video gaming equipment, ATMs, and amusement devices (pool, dart, jukebox, etc) to over 2600 locations in Illinois. Our focus is providing unmatched customer support, service, and expertise so our partner establishments can grow their business./pp/ppbQualifications/b/pulliGreat Customer Service/liliHigh school diploma or equivalent/liliTerminal Handler#39;s License - costs covered by company/liliRelevant experience preferred but not required – ATM, amusement, gaming or other electronic / mechanical aptitude (examples – HVAC, low voltage, cable, phone, internet, automotive)/liliAbility to communicate effectively amp; follow written or verbal instruction/liliStrong organizational, problem-solving, analytical skills/liliComputer literacy helpful but not required/liliValid driver’s license/liliMinimum of 21 years of age/liliFrequently required to lift/push weights up to 50 pounds/li/ulp/ppbSummary/b/ppThe primary responsibilities of this position include, but are not limited to, maintaining and repairing gaming devices, ATMs, amusement equipment, and redemption devices for Accel Entertainment, loading and unloading supplies, as well as assisting in other areas as needed./pp/ppbDuties and Responsibilities/b/pulliRespond to and troubleshoot service calls for equipment repairs in a timely manner/liliInteract with clerks, restaurant staff, management, and customers to solve issues as they arise/liliProvide exemplary customer service/liliManage inventory to ensure parts are available when repairs are needed/liliComplete all necessary documentation for device entry and logs/liliPerform auditing procedures on slot machines, amusement devices, dispensers, and ATMs/li/ulp/ppspan#AEGamingRed/span/pp style="text-align:inherit"/pp style="text-align:left"ubBase Pay Range/b/ub:/b/pp style="text-align:inherit"/ppspan$18-30/hour based on experience/span/pp/ppispanThis range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset./span/i/pp/ppspanVoluntary full-time employment benefits include medical, dental, and vision; life, ADamp;D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief./span/pp style="text-align:inherit"/pdivp style="text-align:left"ispanThis range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset./span/i/pp style="text-align:inherit"ispan  /span/i/p/divp style="text-align:left"ispanVoluntary full-time employment benefits include medical, dental, and vision; life, ADamp;D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief./span/i/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"Accel Entertainmentspan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees./span/p