Assistant Manager - Cockeysville

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;Cockeysville, MD/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$17.00 - $17.00 Hourly/div /div h4Description/h4pspan style="font-size:10pt;"span style="font-family:'Times New Roman', serif;"strongspan style="font-size:11pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"POSITION:                 ASSISTANT MANAGER /span/span/span/strong/span/span/p pspan style="font-size:10pt;"span style="font-family:'Times New Roman', serif;"strongspan style="font-size:12pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"REPORTS TO:        Manager on Duty/span/span/span/strong/span/span/p pspan style="font-size:10pt;"span style="font-family:'Times New Roman', serif;"strongspan style="font-size:12pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"SUPERVISES/ /span/span/span/strong/span/spanspan style="font-size:10pt;"span style="font-family:'Times New Roman', serif;"strongspan style="font-size:12pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"MANAGES:             All front of house and back of house team members/span/span/span/strong/span/span/p p /p pspan style="font-size:10pt;"span style="font-family:'Times New Roman', serif;"strongspan style="font-size:11pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Job Summary:/span/span/span/strong/span/span/p pspan style="font-size:10pt;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"The Assistant Manager is responsible for coordinating and participating in all areas of the restaurant’s operations. The Assistant Manager supports all team members during the shift to ensure all issues are resolved while maintaining safe, professional and efficient operations. Responsibilities include hiring, scheduling, training, motivating, and terminating team members. The Assistant Manager directs and guides customer service and works to resolve customer complaints. The Assistant Manager assists in maintaining food and labor budgets, oversees cleaning and maintenance of equipment and facilities, ensures staff is adhering to food safety guidelines, and maintains Seasons Pizza’s standards for high quality, fresh ingredients and accurate/correct orders. /span/span/span/span/span/p p /p pspan style="font-size:10pt;"span style="font-family:'Times New Roman', serif;"strongspan style="font-size:11pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Job Responsibilities:/span/span/span/strong/span/span/p ul lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Follow opening and closing checklist procedures./span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Review the management log book daily./span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Knowledgeable in all position tasks and able to cover shifts as needed. /span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Able to train all front of house team members to work their stations efficiently and safely. /span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Ensure all front of house employees are promptly (within 3 rings) and correctly answering phones and welcoming in-person guests to provide quick and effective customer service. /span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Holds team members accountable for performance, behavior and policy compliance. Actively corrects mistakes and missteps and takes disciplinary action with documentation when needed. /span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Able to prepare and cook all menu items according to spec. /span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Ensure all kitchen procedures are being followed (e.g. sanitation, par levels, portion control, rotation, etc.). /span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Monitor dining room service standards (if applicable) /span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Complete and monitor cash handling throughout the shift./span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Assign deliveries to drivers, and ensure that all deliveries are complete, accurate, and leave the store within set OTD standards./span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Check for and prepare for deferred deliveries, and notify kitchen staff of deferred orders and large deliveries./span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Follow proper vendor delivery procedures. /span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Follow safe food handling and production procedures in accordance with health department regulations.   /span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Assign registers each shift, collect and close driver drops, and conduct cash drops as needed. Money should be neatly organized and facing in the same direction. /span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Adhere to, and enforce, all company policies, including but not limited to: /span/span/span/span/span ul style="list-style-type:circle;" lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Uniform policies and grooming guidelines. /span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Employee meal and discounts policy. /span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Vacation policy and time off request procedures. /span/span/span/span/span/li /ul /li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Follow voided ticket procedures./span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Follow credit card ticket procedures./span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Check that all team members have completed their side work before they clock out./span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Follow register closing procedures (i.e., cash, receipts, pay outs, etc.)./span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Restock supplies as needed./span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Complete weekly and monthly inventory using Foodtec system and store tablet. /span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Assist with completing onboarding for new hires/span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Work with HR to ensure completeness and compliance of employee paperwork, gather any required documents (MVR, work permits, health insurance enrollment, etc.) and disperse important information to team members as requested. /span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Assist in recruiting, interviewing, and training of new team members as needed. /span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Follows reporting procedures for accidents/incidents (workers comp, general liability, driver, etc.)/span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Attend all company meetings for management./span/span/span/span/span/li lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Other tasks as assigned./span/span/span/span/span/li /ulh4Qualifications/h4brpspan style="font-size:10pt;"span style="font-family:'Times New Roman', serif;"strongspan style="font-size:11pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Job Requirements:/span/span/span/strong/span/span/p ul lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"strongspan style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Education:/span/span/strongspan style="font-size:11pt;"span style="font-family:Arial, sans-serif;" High school diploma required. Undergraduate degree (bachelors), preferred, preferably in Hospitality. /span/span/span/span/span/li li style="text-align:justify;"span style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"strongspan style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Experience: /span/span/strongspan style="font-size:11pt;"span style="font-family:Arial, sans-serif;"At least t/span/spanspan style="font-size:11pt;"span style="font-family:Arial, sans-serif;"wo years of experience as an employee at Seasons Pizza, or three years of experience as a supervisor or manager in a restaurant or food-oriented retail environment is required. Knowledge of service standards, food and beverage controls, and operational efficiencies is preferred./span/span/span/span/span/li li style="text-align:justify;"span style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"strongspan style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Physical: /span/span/strongspan style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Applicants must be able to stand and walk for long periods of time, and able to lift up to 50 pounds./span/span/span/span/span/li li style="text-align:justify;"span style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"strongspan style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Cognitive:/span/span/strongspan style="font-size:11pt;"span style="font-family:Arial, sans-serif;" Ability to read, speak and understand English./span/span/span/span/span/li lispan style="font-size:10pt;"span style="font-family:'Times New Roman', serif;"strongspan style="font-size:11pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Work Schedule: /span/span/span/strong span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Weekend and evening hour availability is a must. Hours will vary based on operational need, but you can expect to work between 40-50 hours each week/span/span/spanspan style="font-size:11pt;". /span/span/span/li /ul pspan style="font-size:10pt;"span style="font-family:'Times New Roman', serif;"strongspan style="font-size:11pt;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Job Expectations and Qualifications: /span/span/span/strong/span/span/p ul lispan style="font-size:10pt;"span style="color:#000000;"span style="font-family:'Times New Roman', serif;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Must have