HVAC Service Technician

div p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"span style="font-family: inter; font-size: 10pt;"Thenbsp;strongHVAC Service Technician/strong provides exceptional customer service and educates customers regarding technical and investment decisions by providing multiple options and solutions while making service calls in customers' homes. /spanbrbrspan style="font-family: inter; font-size: 10pt;"strongResponsibilities:/strong/span/p ul lispan style="font-family: inter; font-size: 10pt;"Serve One Hour clients by expertly servicing and repairing HVAC systems and components./span/li lispan style="font-family: inter; font-size: 10pt;"Focus on technical excellence in order to live up to the companyrsquo;s unique proposition of Always on Timehellip;Or You Donrsquo;t Pay a Dime! reg;./span/li lispan style="font-family: inter; font-size: 10pt;"Utilize the Straight Forward Pricing Guidereg; system, including the True Cost Calculator on each call./span/li lispan style="font-family: inter; font-size: 10pt;"Assess systems to determine repair or replacement recommendations to clients. Explain to the customer each service and repair performed and make sure that the client is 100% satisfied with all work./span/li lispan style="font-family: inter; font-size: 10pt;"Test each system after each service or repair is completed prior to leaving the customerrsquo;s home to make sure that the system is working properly and that it was fixed right the first time./span/li lispan style="font-family: inter; font-size: 10pt;"Perform a proper inspection of the customerrsquo;s system to prevent future breakdowns./span/li lispan style="font-family: inter; font-size: 10pt;"Accurately complete all paperwork and ensure recommendations are written on invoices./span/li lispan style="font-family: inter; font-size: 10pt;"Explains Club Membership Agreements to every customer and maintain a conversion rate of at least 25% on non-Club Members and a 90% renewal rate on existing Club Members./span/li lispan style="font-family: inter; font-size: 10pt;"Provide customer leads to the Sales Lead Coordinator when identifying a potential need for system additions or replacements./span/li lispan style="font-family: inter; font-size: 10pt;"Obey the One Hour Code of Ethics, Team Rules, and Team Philosophy./span/li /ul p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"span style="font-family: inter; font-size: 10pt;"strongQualifications:/strong/span/p ul lispan style="font-family: inter; font-size: 10pt;"High school diploma or GED required.nbsp;/span/li lispan style="font-family: inter; font-size: 10pt;"Two or more years of verifiable HVAC service experience required./span/li lispan style="font-family: inter; font-size: 10pt;"EPA Type 1 and 2 required./span/li lispan style="font-family: inter; font-size: 10pt;"NATE certification preferred./span/li lispan style="font-family: inter; font-size: 10pt;"Must display strong communication skills and technical competence./span/li lispan style="font-family: inter; font-size: 10pt;"Must sign the Company Code of Ethics and agree to being videotaped for training and compliance purposes at least six (6) times per year./span/li lispan style="font-family: inter; font-size: 10pt;"Must have valid driver's license and clean driving record./span/li lispan style="font-family: inter; font-size: 10pt;"Must be able to pass a background check and drug screen.nbsp;/span/li /ul p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"strongspan style="font-family: inter; font-size: 10pt;"Physical Requirements:/span/strong/p ul lispan style="font-family: inter; font-size: 10pt;"Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objectsnbsp;/span/li lispan style="font-family: inter; font-size: 10pt;"Ability to work outdoors, in extreme temperatures, wet/humid environments, and/or with vibration/span/li lispan style="font-family: inter; font-size: 10pt;"Working with mechanical and chemical hazards and conditions including fumes, odors, dusts, gases, and/or poor ventilation/span/li lispan style="font-family: inter; font-size: 10pt;"Ability to climb, talk, crouch, stand, balance, reach, grasp, pull, lift, see, hear, and operate tools and vehicles/span/li /ul p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"nbsp;/p /div pnbsp;/p