Insomniac - EDC Las Vegas 2026 Seasonal Box Office Attendant

pJob Summary:/ppbWHO ARE YOU?/b/ppspanDo you enjoy dance music? Do you excel at box office sales and support? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love for box office support. Is this you? Read on…/span/pp/ppbWHO ARE WE?/b/ppspanInsomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority./span/pp/ppspanInsomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac’s events have taken place in 13 countries across five continents. The company’s premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993./span/pp/ppbTHE ROLE/b/ppspanThe /spanBox Office Attendant spanwill be responsible for providing a high level of customer service related to ticketing at the box office or ticket resolution areas. /span/pp/ppbRESPONSIBILITIES/b/pullipspanActively participate in a training session for the Front Gate box office system in order to effectively help patrons who need assistance regarding their ticket order. /span/p/lilipspanQuickly and efficiently identify a customer’s will call order by verifying all pertinent customer information including the customer’s name, email and credit card in order to distribute tickets to patron’s properly. /span/p/lilipspanResolve any scanning issues that may occur with a patron’s ticket at the gate in a timely and courteous manner. /span/p/lilipspanAccurately administer cash and credit card transactions with Front Gate POS system. /span/p/lilipspanContact supervisor for unanswered questions /span/p/lilipspanMaintain a professional, upbeat attitude and smile at all times in a fast paced environment /span/p/lilipspanKeep area clean and organized /span/p/lilipspanUnderstand surroundings and all published festival information and be prepared to provide effective, correct information about the event /span/p/lilipspanTake extraordinary initiative when answering attendee’s questions /span/p/lilipspanTreat all attendees with equal respect and sincerity /span/p/lilipspanUnderstand evacuation procedures and safe refuge locations prior to the opening of each show /span/p/lilipspanReport to Box Office Management/span/p/li/ulp/ppbQUALIFICATIONS /b/pullipspanSales and customer service-related work experience is preferred /span/p/lilipspanMust feel comfortable with using a computer /span/p/lilipspanInteract professionally with all levels of individuals in a courteous manner /span/p/lilipspanMust be able to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become unpleasant. /span/p/lilipspanAs a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test. /span/p/lilipspanEmployee must maintain and carry a valid driver’s license at all times /span/p/li/ulp/ppbWORK ENVIRONMENT/b/pullipspanMust be able to tolerate loud noise levels amp; busy environments/span/p/lilipspanMay work in drastic temperature climates/span/p/lilipspanMust be willing to frequently travel to work events during holidays, evening and weekend hours, as required, to meet deadlines/span/p/li/ulp/ppspanApplicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa./span/pp/ppbEQUAL EMPLOYMENT OPPORTUNITYspan /span/b/ppspanWe aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. /span/ppbr /spanInsomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. /span/ppspan /span/ppspanWe will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas./span/ppspan /span/ppspanWe also afford equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Insomniac also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Insomniac will also provide reasonable religious accommodations on a case-by-case basis./span/pp/ppbHIRING PRACTICES/b/ppspanThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job./span/ppspan /span/ppspanInsomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms./span/pp/pp/ppHiring Salary Range: $16.50-$19.00/ppspanPlease note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful Nevada applicant might be paid. It assumes that the successful candidate will be in Nevada or perform the position from Nevada. Similar positions located outside of Nevada will not necessarily receive the same compensation. Insomniac takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions./span/p