Job Opportunities Senior Client Advisor - Costa Mesa (112142)

div tabindex="0" class="pagetitle" h1Job Opportunities Senior Client Advisor - Costa Mesa (112142)/h1 /divdiv tabindex="0"Requisition IDnbsp;b112142/bnbsp;-nbsp;Postednbsp;b id="postedOnDate"/bnbsp;-nbsp;bRoger Dubuis/bnbsp;-nbsp;bSales/bnbsp;-nbsp;bUnited States/b/divdiv class="joqReqDescription" tabindex="0" role="note" div class="externalPosting" pemAt Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas./em/p pnbsp;/p p align="center"span style="font-size:16.0px"bSenior Client Advisor/b/span/p p align="center"Roger Dubuis | Costa Mesa, CA/p p align="center"Reports to:nbsp;Boutique Manager/p pnbsp;/p pRoger Dubuis has been at the forefront of contemporary Haute Horlogerie since 1995.br Its audacious creations, firmly anchored in the 21st century, embody substantial expertise expressed through the finest watchmaking mechanisms combined with powerful and daring designs. Boldness and extravagance are the brand’s signatures, and determination is driving force./p pnbsp;/p pThe Roger Dubuis Excalibur and Velvet collections are distributed worldwide through an exclusive sales network and boutiques. The quest for excellence, the long search for the right gesture, as well as the development of unique skills are all defining characteristics of the Geneva-based Swiss Maison./p pRoger Dubuis, a Richemont Group Brand, has been at the forefront of contemporary Haute Horlogerie since 1995. Its audacious creations, firmly anchored in the 21st century, embody substantial expertise expressed through the finest watchmaking mechanisms./p pnbsp;/p pAt Roger Dubuis Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities./p p style="text-align:justify"nbsp;/p pbMISSION/b/p p style="text-align:justify"span style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"A Sales Associate at Roger Dubuis is responsible for achieving sales goals while ensuring the best customer experience./span/span/span/span/span/p p style="text-align:justify"span style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif"nbsp;/span/span/span/p p style="text-align:justify"span style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif"bspan style="font-size:10.0pt"span style="font-family:Montserrat"KEY RESPONSIBILITIES/span/span/b/span/span/span/p ul style="margin-bottom:11.0px" lispan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"spanspan style="font-family:Montserrat"To achieve the boutique monthly and annual sales turnover, in line with Roger Dubuis commercial strategy, sales ceremony and client service excellence./span/span/span/span/span/span/span/li li style="text-align:justify"span style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"Cultivate and develop a network and a loyal clientele/span/span/span/span/span/span/li li style="text-align:justify"span style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"Provide excellent customer service and after-sales experience to clients./span/span/span/span/span/span/li li style="text-align:justify"span style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"Deliver bespoke experiences for Ultra High Net Worth Individuals (UHNWI) clients to keep them engaged with the brand./span/span/span/span/span/span/li li style="text-align:justify"span style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"Share the Roger Dubuis story, our commitment to quality standards and collections with clients./span/span/span/span/span/span/li li style="text-align:justify"span style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"Generate new business opportunities through participation in social functions within the community; invite current and prospective clients to in-boutique/span/spanspan style="font-size:11.0pt"span style="font-family:Montserrat" events and /span/spanspan style="font-size:10.0pt"span style="font-family:Montserrat"utilise social media platforms and other support to reach out to clients./span/span/span/span/span/span/li li style="text-align:justify"span style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"CRM - Enrich the customer database with accuracy, communicate on novelties, events and giftings, campaigns and reporting./span/span/span/span/span/span/li li style="text-align:justify"span style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"Maintain high standards of boutique presentation and ensure merchandise is properly maintained and secured at all times./span/span/span/span/span/span/li li style="text-align:justify"span style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"Follow all implemented Maison policies and procedures involving security, consignments, after sales services, and valuation requests./span/span/span/span/span/span/li /ul p style="text-align:justify"span style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"bspan style="font-size:10.0pt"span style="font-family:Montserrat"SECONDARY/span/span/b/span/span/span/span/p p style="text-align:justify"nbsp;/p ul li style="text-align:justify"span style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"To take part actively in meetings, cycle inventory counts, and all daily operations as required/span/span/span/span/span/span/li li style="text-align:justify"span style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"To assist fellow Boutique Ambassadors during a sale – i.e. customer service, gift wrapping, conveying pieces from the stock./span/span/span/span/span/span/li li style="text-align:justify"span style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"To perform all the “back of the house” activity that make boutique operates smoothlynbsp; /span/span/span/span/span/span/li li style="text-align:justify"span style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"To perform any selectivity entrusted task by the Boutique Manager – i.e. re-stocking, display, sales accessories follow-up and maintenance/span/span/span/span/span/span/li li style="text-align:justify"span style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"To respect, apply and promote compliance and security rules /span/span/span/span/span/span/li /ul p style="text-align:justify"span style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif"nbsp;/span/span/span/p p style="text-align:justify"span style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif"bspan style="font-size:10.0pt"span style="font-family:Montserrat"COMPETENCIES/span/span/b/span/span/span/p p style="text-align:justify"nbsp;/p ul liPosess an entrepreneurial mindset/li liTeam player with great organizational skills/li liPassionate about High Watchmaking and UHNWI Lifestyle/li liSensitive to the luxury watch industry and competitors/li liComfortable working with an UHNWI international clientele/li liLanguages: English (Mandarin and Spanish are a plus)/li /ul pnbsp;/p pspan style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif"bspan style="font-size:10.0pt"span style="font-family:Montserrat"span style="color:#222222"REQUIRED EXPERIENCE/span/span/span/b/span/span/span/p ul style="margin-bottom:11.0px" li style="text-align:justify"span style="font-size:12.0pt"span style="color:#222222"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"Bachelor’s degree or equivalent preferred/span/span/span/span/span/span/span/li li style="text-align:justify"span style="font-size:12.0pt"span style="color:#222222"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"Travel required 40%/span/span/span/span/span/span/span/li /ul p style="text-align:justify"span style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif"bspan style="font-size:10.0pt"span style="font-family:Montserrat"span style="color:#222222"TECHNICAL SKILLS / ABILITIES/span/span/span/b/span/span/span/p ul style="margin-bottom:11.0px" li style="text-align:justify"span style="font-size:12.0pt"span style="color:#222222"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"Team player, hard worker and positive/span/span/span/span/span/span/span/li li style="text-align:justify"span style="font-size:12.0pt"span style="color:#222222"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"Ability to work in fast paced environment/span/span/span/span/span/span/span/li li style="text-align:justify"span style="font-size:12.0pt"span style="color:#222222"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"Excellent interpersonal, communication and organizational skills/span/span/span/span/span/span/span/li li style="text-align:justify"span style="font-size:12.0pt"span style="color:#222222"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"Creative, entrepreneurial amp; proactive /span/span/span/span/span/span/span/li /ul p style="text-align:justify"span style="font-size:12.0pt"spanspan style="font-family:Aptos, sans-serif"bspan style="font-size:10.0pt"span style="font-family:Montserrat"span style="color:#222222"PERSONAL SKILLS/span/span/span/b/span/span/span/p ul style="margin-bottom:11.0px" li style="text-align:justify"span style="font-size:12.0pt"span style="color:#222222"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"Fluent in English/span/span/span/span/span/span/span/li li style="text-align:justify"span style="font-size:12.0pt"span style="color:#222222"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:10.0pt"span style="font-family:Montserrat"Other languages a plus (Mandarin Chinese, Spanish) /span/span/span/span/span/span/span/li /ul pRichemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted./p pbr span style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"bspan style="font-size:11.0pt"spanspan style="font-family:'Century Gothic', sans-serif"We Offer – United States/span/span/span/b/span/span/span/span/p pspan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:11.0pt"spanspan style="font-family:'Century Gothic', sans-serif"Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change./span/span/span/span/span/span/span/p pspan style="font-size:12.0pt"span style="font-family:'Times New Roman', serif"span style="font-size:11.0pt"span style="font-family:'Century Gothic', sans-serif"At Richemont, We Craft the Future!/span/span/span/span/p pnbsp;/p pspan style="font-size:12.0pt"spanspanspan style="font-family:Aptos, sans-serif"span style="font-size:11.0pt"spanspan style="font-family:'Century Gothic', sans-serif"span style="color:black"Expected Salary Range: $28-$31 hourly/span/span/span/span/span/span/span/span/p p class="MsoBodyText"span style="font-size:11.0pt"span style="font-family:'Times New Roman', serif"span style="font-family:'Century Gothic', sans-serif"span style="color:black"Salary will be determined based on relevant skills and experience/span/span/span/span/p /div /divdiv id="emailTitleText" class="emailHeaderText" role="dialog" tabindex="0"Email this job to a friend/divdiv id="emailerrorstr" tabindex="0" role="note"/divdiv id="emailsuccess" tabindex="0" role="note" style="display:none;" class="round sysmsg confirm confirm_accessible" span class="ct"span class="cl"nbsp;/span/span dl dd class="sapIcon emailStatusMsg"/dd dd class="msg" div tabindex="0"strong id="confirmmessage" tabindex="0"The job has been sent to /strong/div /dd /dl span class="cb"span class="cl"nbsp;/span/span /divdiv tabindex="0"strong id="confirmmessage" tabindex="0"The job has been sent to /strong/divdiv class="externalPosting" pemAt Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and emp