Customer Service Coordinator

pStimulus Technologies is a turn-key technology company offering a range of services including Managed IT services and wireless Internet services through Stimulus Broadband. You will be working for Stimulus Broadband in Jefferson City, MO as a Service Coordinator. A Stimulus Broadband Service Coordinator will work with direction to ensure the high quality of customer service. The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner./p p /p pspan style="font-weight: bold"Service Coordinator/span/p pYou will be working for Stimulus Technologies in Jefferson City, MO as a Full-Time Service Coordinator. Stimulus Technologies is a turn-key technology company offering a range of services including high speed wireless internet services./p p /p pspan style="font-weight: bold"Success Profile/span/p pFind accomplishment by helping clients/p pEnsures that all assigned customer requests are completed by priority/p pUnderstand and follow workflows and procedures/p pAchieve high level of productive work time/p pAchieve 100% customer satisfaction for work completed/p pMotivation to learn new systems and experience career growth/p pSense of urgency to make clients happy/p pHave the knack!/p p /p pspan style="font-weight: bold"Necessary Skills/span/p pPhone etiquette and calm demeanor/p pPC proficiency in Windows-based applications and strong internet usage skills./p pAdaptability to day-to-day work schedule priority changes./p pAccountable and punctual work attendance/p pWork independently on projects/p pHave fun in a casual work environment/p p /p pspan style="font-weight: bold"Requirements/span/p pStimulus Technologies performs a pre-employment and random background checks, and illicit drug, alcohol, and cannabis tests. Due to the nature of this position, you will be required to submit to and pass the required testing./p p /p pspan style="font-weight: bold"Education/span/p pAlthough not required, any certifications, such as CompTIA A+, Network+, Microsoft Desktop, or Cloud Certifications, and/or applicable experience is a plus./p pbr/p pspan style="font-weight: bold"Pay and Benefits/span/p pStimulus Broadband offers competitive pay and benefits.  The pay scale for this position is $16-$18 hourly. Stimulus Broadband offers training and reimbursement for certifications and training in IT related fields./p pspan style="font-weight: bold"brCOVID-19 Notice/span/p pStimulus Broadband provides the necessary PPE to keep its employees safe and healthy.  As a government contractor, employees of Stimulus Technologies will be required to be vaccinated with limited exceptions./p