Stylist

p style="text-align:inherit"/pp style="text-align:left"Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.span /spanEach Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.span /spanAt the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity./pp style="text-align:inherit"/ppbRole Overview/b/ppA Chloe Stylist is an ambassador of the Maison, in charge of welcoming every guest into the Chloe family. They are a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience./pp/ppbResponsibilities/b/ppConsider the importance/frequency in which these are performed when listing. Duties less than 5% of overall time should be combined./pulliEssential duties (daily and occasional)/liliDirect reports and business areas to cover/liliRelationships:Clients/Co-workers/Management/Vendors/li/ulpspan·/spanspanOther tasks and duties as requested by manager./span/pp/ppbA Client Relationship Owner/b/pulliDelivers exceptional customer service and takes pride in developing long-term relationships/liliIs aware of CRM targets and actively engages in all actions to reach them/liliImplements personalised reach-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe/liliConsistently captures client data and takes notes of all qualitative information/liliKnows their portfolio of customers, and in particular, the VVICs and VICs they handle/li/ulp/ppbAn Omnichannel Business Partner/b/pulliHas the ability to offer excellent customer service and delivers strong business performance/liliUses all omnichannel services available to grow sales/liliIs aware of store and individual sales and KPIS targets and actively engages in all actions to reach them/liliActively completes trainings and participates in all commercial activities set by the SM/ASM /HO/liliConsistently works to achieve given sales, KPIs and CRM targets/liliIs aware of local trading environment and competitors’ activities/li/ulp/ppbAn Operations Excellence Supporter/b/pulliEnsures impeccable store environment, BOH, and grooming at any time of the day and supports colleagues and managers/liliProactively informs SM/ASM of any structural repair needed in store to always ensure a luxurious environment/liliImplements all guidelines related to store and BOH management and participates in inventories/liliSupports after sales clients and follows up to ensure impeccable after sales service/liliComplies with established Richemont policies and standards/li/ulp/ppRichemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted./pp/ppbWe Offer /b/ppEmployee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a maternity leave top-up program, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change./pp/ppAt Richemont, We Craft the Future!/pp/ppExpected Hourly Range: b$26-$28/hr /b/pp/ppSalary will be determined based on relevant skills and experience./pp style="text-align:inherit"/pp style="text-align:left"#Richemont #WeCraftTheFuture/pp style="text-align:inherit"/p