Inside Sales Representative - Full-time / Part-time

divdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;font-size:11.0pt;font-family:"Calibri",sans-serif;text-indent:-1.0in;line-height:normal;' id="isPasted"stronguspan style='font-size:17px;font-family:"Times New Roman",serif;'Employment Position ndash; Inside Sales Representative/span/u/strong/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;font-size:11.0pt;font-family:"Calibri",sans-serif;text-indent:-1.0in;line-height:normal;'strongspan style='font-size:17px;font-family:"Times New Roman",serif;'R.P. Lumber Location: Canton, IL/span/strong/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;font-size:11.0pt;font-family:"Calibri",sans-serif;text-indent:-1.0in;line-height:normal;'br/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.0in;font-size:11.0pt;font-family:"Calibri",sans-serif;text-indent:-1.0in;line-height:normal;'strongspan style='font-size:17px;font-family:"Times New Roman",serif;'This position is for Part-Time employment/span/strong/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:81.0pt;font-size:11.0pt;font-family:"Calibri",sans-serif;text-indent:-81.0pt;line-height:normal;'strongspan style='font-size:11px;font-family:"Times New Roman",serif;'nbsp;/span/strong/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;line-height:normal;'stronguspan style='font-size:16px;font-family:"Times New Roman",serif;color:black;'Summary of Position/span/u/strong/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;text-align:justify;line-height:normal;'span style='font-family:"Times New Roman",serif;color:black;'An Inside Sales Representative is responsible for assisting customers and contractors, by providing quotes and product information, whether in person, over the phone, or through electronic communication (i.e., website, email, etc.), while maintaining company standards of excellent customer service. nbsp;An Inside Sales Representative must exhibit excellent product knowledge and ensure that company processes and procedures are followed relating to the sales and reporting processes. An Inside Sales Representative must ensure a culture of safety, accountability, and cleanliness at their location, including making sure product is properly merchandised. The direct supervisor of an Inside Sales Representative is the Retail Manager./span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;text-align:justify;line-height:normal;'span style='font-family:"Times New Roman",serif;color:black;'nbsp;/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;line-height:normal;'stronguspan style='font-family:"Times New Roman",serif;color:black;'Responsibilities of Position/span/u/strong/pul style="list-style-type: disc;margin-left: 17.35px;"lispan style='font-family:"Times New Roman",serif;color:black;'Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries and installations, and providing customer follow-ups as necessary./span/lilispan style='font-family:"Times New Roman",serif;color:black;'Listens to and resolves customer service complaints or requests when appropriate. Requests assistance from the Retail or General Manager in resolving customer complaints when necessary./span/lilispan style='font-family:"Times New Roman",serif;color:black;'Code and input customer orders, pricing information and additional data into the point-of-sale computer system, ensuring the accuracy of invoices, work orders, and sales tickets./span/lilispan style='font-family:"Times New Roman",serif;color:black;'Operate and balance cash register daily./span/lilispan style='font-family:"Times New Roman",serif;color:black;'Research credits, returns, and delinquent payments as needed./span/lilispan style='font-family:"Times New Roman",serif;color:black;'Assist customers in the purchase and delivery of special-order products through the utilization and understanding of product information contained within Supplier catalogs (i.e., pricing, colors, sizes, availability, etc.)./span/lilispan style='font-family:"Times New Roman",serif;color:black;'Cooperate with the credit department in obtaining customer credit information and aid in collecting delinquent accounts./span/lilispan style='font-family:"Times New Roman",serif;color:black;'Responsible for maintaining inventory, product displays, and pricing labels within assigned area in regard to merchandising standards by stocking, facing, straightening, and cleaning or any other task necessary to maintain appearance of products within showroom./span/lilispan style='font-family:"Times New Roman",serif;color:black;'Transports merchandise to specified areas for customer pickup or delivery./span/lilispan style='font-family:"Times New Roman",serif;color:black;'Actively seek to minimize shrinkage of inventory and protect the store against shoplifting and internal theft./span/lilispan style='font-family:"Times New Roman",serif;color:black;'Work with Outside Sales Representative(s) to ensure customer satisfaction, including, but not limited to, responding to questions or inquiries pertaining to orders and/or product inquiries and pricing./span/lilispan style='font-family:"Times New Roman",serif;color:black;'Develop and learn estimating skills to provide material take offs for construction projects./span/lilispan style='font-family:"Times New Roman",serif;color:black;'Build and maintain strong relationships with customers and contractors./span/li/ulul style="list-style-type: disc;margin-left: 17px;"lispan style='font-family:"Times New Roman",serif;color:black;'Actively engages in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs and develops knowledge of residential, rural, industrial, and commercial construction./span/li/uldiv style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'ul style="margin-bottom:0in;list-style-type: disc;margin-left: 17px;"li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'span style='font-family:"Times New Roman",serif;color:black;'Understands and observes all safety procedures and practices to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures./span/li/ul/divdiv style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'ul style="margin-bottom:0in;list-style-type: disc;margin-left: 17px;"li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'span style='font-family:"Times New Roman",serif;color:black;'Perform other assigned job duties and responsibilities in the store / showroom as requested by the Retail or General Manager, including, but not limited to, cutting glass or Plexiglas (where sold), mixing paint, cutting keys, etc./span/li/ul/divp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;line-height:normal;'span style='font-family:"Times New Roman",serif;'nbsp;/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;line-height:normal;'stronguspan style='font-family:"Times New Roman",serif;color:black;'Required Skills/span/u/strong/pdiv style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'ul style="margin-bottom:0in;list-style-type: disc;margin-left: 17px;"li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'span style='font-family:"Times New Roman",serif;color:black;'Previous sales experience, knowledge of building materials, applications, related equipment, and/or construction industry is desired, but not required./span/li/ul/divdiv style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'ul style="margin-bottom:0in;list-style-type: disc;margin-left: 17px;"li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'span style='font-family:"Times New Roman",serif;color:black;'Interpersonal and communication skills in order to talk to, and especially listen to, customers and contractors./span/li/ul/divdiv style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'ul style="margin-bottom:0in;list-style-type: disc;margin-left: 17px;"li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'span style='font-family:"Times New Roman",serif;color:black;'Ability to utilize company point-of-sale system (Bistrack), Microsoft Office programs (Word amp; Excel), and other 3rd party software applications at an intermediate level./span/li/ul/divdiv style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'ul style="margin-bottom:0in;list-style-type: disc;margin-left: 17px;"li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'span style='font-family:"Times New Roman",serif;color:black;'Strong organizational, math, and computer skills/span/li/ul/divdiv style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'ul style="margin-bottom:0in;list-style-type: disc;margin-left: 17px;"li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'span style='font-family:"Times New Roman",serif;color:black;'Ability to provide professional customer service and work in a team-oriented environment./span/li/ul/divp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;line-height:normal;'br/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;line-height:normal;'stronguspan style='font-family:"Times New Roman",serif;color:black;'Qualifications/span/u/strong/pul style="list-style-type: disc;margin-left: 17px;"lispan style='font-family:"Times New Roman",serif;color:black;'High school diploma or general education degree (GED)./span/lilispan style='font-family:"Times New Roman",serif;color:black;'1 year of prior related work experience preferred./span/lili style='margin-top:0in;margin-right:0in;margin-bottom:4.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;text-align:justify;' id="isPasted"span style='font-family: "Times New Roman",serif;color:windowtext;'An acceptable driving record, valid state issued driverrsquo;s license (Missouri locations require a Class E license)./span/lilispan style='font-family:"Times New Roman",serif;color:black;'Highly organized with a strong attention to detail./span/lilispan style='font-family:"Times New Roman",serif;color:black;'Ability to work a flexible schedule, including weekends and holidays./span/lilispan style='font-family:"Times New Roman",serif;color:black;'Successful applicants are subject to pre-employment drug testing, pre-employment background check and driver history checks in accordance with applicable federal and state law./span/li/ulp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;line-height:normal;'br/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;line-height:normal;'stronguspan style='font-family:"Times New Roman",serif;'Physical Requirements of Position/span/u/strong/pdiv style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'ul style="margin-bottom:0in;list-style-type: disc;"li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'span style='font-family:"Times New Roman",serif;color:#2D2D2D;'Frequently required to use hands to finger, handle or feel; Reach with hands and arms; Talk and listen./span/li/ul/divdiv style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'ul style="margin-bottom:0in;list-style-type: disc;"li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'span style='font-family:"Times New Roman",serif;color:#2D2D2D;'This position requires standing and walking most of the day./span/li/ul/divdiv style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'ul style="margin-bottom:0in;list-style-type: disc;"li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'span style='font-family:"Times New Roman",serif;'The physical demand of the position requires an individual to have the ability to bend, stoop, kneel, crouch, and be able to frequently lift and/or move up to 10- 25 pounds frequently, and on occasion lift and/or move up to 50 - 100 pounds./span/li/ul/divdiv style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'ul style="margin-bottom:0in;list-style-type: disc;"li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'span style='font-family:"Times New Roman",serif;'Subject to both typical showroom / warehouse environment and outside locations with temperature and weather variations./span/li/ul/divp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;text-align:justify;line-height:normal;'strongemspan style='font-family:"Times New Roman",serif;color:black;'nbsp;/span/em/strong/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;text-align:justify;line-height:normal;'strongemspan style='fon