Social Work Assistant - Full-time

div class="content-intro"h3About Seen Health/h3 pAt Seen Health, we are revolutionizing the way senior care is delivered through the PACE (Programs of All-Inclusive Care for the Elderly) model. Backed by top VCs, Seen Health is a culturally-focused, technology-enabled healthcare organization that integrates comprehensive medical care and social support with a high-touch, interdisciplinary approach.nbsp;/p pOur mission is to empower seniors to age-in-place with dignity and provide their families peace of mind. We are building upon a proven Home and community based services model to create a culturally-competent and scalable PACE program. We are also building a comprehensive operating system focused on data and workflows that span across systems, processes, people, and care contexts. We want to empower our clinicians and staff with tools that deliver relevant data at the time and site of care and enable them to deliver exceptional care to our participants, which improve clinical outcomes, participant amp; provider satisfaction, and ultimately our strength as an organization./p pWe are a mission-driven, multidisciplinary team with deep healthcare, technology, and operations expertise, each inspired by our own personal stories of caring for seniors in our lives. Our name, Seen Health, was chosen to reflect our commitment to provide the highest standard of care to underserved older adults while respecting and incorporating their individual beliefs, heritage, and values, so that they can truly benbsp;emseen/em./p/divh3About the Role/h3 pThe Social Work Assistant is responsible for assisting and managing a caseload of participants working in close coordination with the Seen Health Interdisciplinary Team nbsp;(IDT) and Social Worker. The Social Work Assistant functions as a liaison between the nbsp;participants, their family members, and the IDT assist participants by offering advice, implementing treatment plans, coordinating community services, and completing necessary nbsp;paperwork. The Social Work Assistant collaborates effectively with colleagues and nbsp;stakeholders to promote the Seen Health values, team culture and mission./p h3Responsibilitiesnbsp;/h3 ul liAssist Social Workers (MSWs) with daily tasks that may arise. Escalate to MSW or identified appropriate staff member as needed./li liEstablish rapport with participants and families to provide psychosocial support./li liComplete IDT care plan reviews with participants and family members within regulatory nbsp;time frames./li liDeliver and document social work interventions as agreed upon in the participants’ care plans including but not limited to check in calls, arranging necessary resources and services, and assisting with care transitions, and case management.nbsp;/li liParticipate in IDT adhoc and care conference meetings to provide input, and function as the administrative support to MSW to include transcribing meeting notes and documentation as needed. nbsp;/li liRemain alert to pertinent input from other team members, participants, and caregivers and update the IDT/Social Worker promptly of any changes in participants’ condition or nbsp;psychosocial status./li liConnect participants or families with social and community services. Arrange meetings with relevant agencies, while serving as the advocate for our participants every step of nbsp;the process./li liAssist with completing grievances, appeals incident reports, APS reports, and other quality and compliance requirements as needed.nbsp;/li liMaintain an up-to-date roster of relevant agencies./li liComplete discharge planning with participants and or family members when participants disenroll from the program, present to IDT, and provide appropriate documentation to nbsp;medical records timely./li liProvide administrative support to MSW for educational in-services to staff, participants, and caregivers/families regarding psychosocial aspects of aging and related issues/li liParticipate in end-of-life care coordination and support./li liConduct home visits, hospital visits, skilled nursing visits, as necessary./li liDemonstrate ability to assist participant or family member with completion of identified nbsp;application and community assistant programs. Will include but limited to benefit nbsp;renewals, housing, DMV needs, utility bills, and other community support needs./li liComplete all required documentation in a timely and accurate manner.nbsp;/li liProtect privacy and maintain confidentiality of all company procedures and information about team members, participants, and families.nbsp;/li liFollow Seen Health policies and procedures and participate in any required Quality Improvement activities, staff training and meetings./li /ul h3Qualifications/h3 ul liHigh School Diploma or Equivalency./li liAssociate’s Degree in Social Work, Human Services, Social Science, or relevant field preferred./li liValid State Driver’s License with a clean DMV record./li liMinimum one year experience working with frail and elderly population. (3+ years social work experience preferred)./li liExperience conducting psychosocial assessments, care planning and case management skills preferred./li liDemonstrated ability to work in a multicultural and multidisciplinary team environment./li liExcellent oral and verbal communication and meeting facilitation skills/li liPrevious experience assisting persons with behavioral health amp; substance abuse issues, preferred./li liBilingual ability preferred (Mandarin / Cantonese)/li liCurrent CPR certification or the ability to obtain CPR certification is required./li liRequire personal transportation, current state issued driver’s license, good driving record and auto insurance as required by law./li /ul h3Location/h3 ul liLos Angeles required.nbsp;/li liOn Site at Seen Health in Alhambra; home and community facility visits as needed./li /ul h3Salary amp; Benefitsnbsp;/h3 ol liSalary: hourly rate of strong$20-$27 / hour/strong depending on experience./li liEquity: included as part of founding team package./li liBenefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team. ul liMedical, Dental, and Vision benefits for you and your family/li liLife Insurance and Disability Benefits/li liParental and Caregiver Leave/li liLunch, as well as delicious snacks and coffee to keep you energized/li liPaid Time Off across holidays, vacation time, personal days, and sick days/li li401k Plan/li liPersonal and professional development, including CME support and career growth opportunities/li liSubscriptions and training on using AI tools including ChatGPT/li /ul /li linbsp;/li /ol