Crew Member - Finish Line - Full-time / Part-time

table tbody tr td pstrongJOB TITLE:/strong/p /td td pCrew Member/p /td /tr tr td pstrongFLSA STATUS:/strong/p /td td pNon-Exempt/p /td /tr tr td pstrongJOB STATUS:/strong/p /td td pFull Time or Part Time/p /td /tr tr td pstrongLOCATION:/strong/p /td td pSite/p /td /tr tr td pstrongREPORTS TO:/strong/p /td td pSite Manager or Assistant Site Manager (varies based on business need)/p /td /tr tr td pstrongDIRECT/ INDIRECT REPORTS:/strong/p /td td pNone/p /td /tr tr td pstrongEFFECTIVE DATE:/strong/p /td td p6/1/2025/p /td /tr /tbody /table pstrongPosition Overview/strong/p pThe Crew Member at Spotless Brands plays a vital role in delivering a joyful, safe, and high-quality car wash experience to every customer. This hands-on, versatile role requires flexibility and a team-first mindset. Crew Members are responsible for operating wash equipment, prepping vehicles, maintaining a clean and safe environment, and at times supporting customer-facing sales and service needs. Whether vacuuming interiors, guiding vehicles into tunnels or rotating to assist at the kiosk, Crew Members wear many hats and serve as an essential part of daily site operations./p p /p pspan style="text-decoration: underline;"strongEssential Functions (Other Duties as Assigned)/strong/span/p ul liSafely and effectively operate car wash equipment including front wash, back wash, and vacuum/li liGreet and engage customers with enthusiasm; support membership sales and product upsell in the absence of a Customer Service Advisor (CSA), ensuring consistent customer experience/li liGuide vehicles safely into and out of the tunnel, ensuing proper alignment and wash readiness/li liPerform vehicle inspections prior to entry to identify visible damage and prevent claims/li liPrep vehicles by removing trash, vacuuming interiors, and wiping surfaces to enhance tunnel performance/li liDry, polish, and detail vehicles interior and exterior when applicable, including express and full-service options/li liExplain and promote wash packages, memberships, and current promotions as needed/li liRotate between responsibilities (vacuum, tunnel, drying, kiosk, ) based on business needs and manager direction/li liAssist in opening and closing duties, including basic maintenance checks and site organization/li liPerform general site cleaning and upkeep sweeping lots, emptying trash, and maintaining cleanliness of equipment and customer areas/li liPerforms routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment/li liPerforms duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep/li liFollow all safety standards, operational procedures, and company policies/li liPerform other duties as assigned to support the team and site performance/li /ul p /p pspan style="text-decoration: underline;"strongEducation and Experience/strong/span/p ul liHigh School Diploma or equivalent preferred, not required/li liMust be at least 16 years of age (or older where required by law or safety regulations)/li liValid driver’s license preferred (may be required depending on location and responsibilities)/li liPrevious experience in customer-facing or outdoor role preferred, not required/li liMust be able to successfully pass a background check in accordance with company policies and applicable laws/li /ul p /p pspan style="text-decoration: underline;"strongKnowledge, Skills and Abilities/strong/span/p pstrongKnowledge/strong/p ul liWorking knowledge of car wash operations and equipment functionality/li liFamiliarity with membership programs and wash packages/li liUnderstanding of basic vehicle surfaces and proper cleaning techniques/li /ul pstrongSkills/strong/p ul liStrong customer service skills with the ability to create joyful, memorable guest experiences/li liEffective verbal communication, especially when directing vehicles or addressing guest questions/li liBasic sales skills to support membership promotion and upselling when needed/li liOrganizational and multitasking skills in a high-volume, outdoor work environment/li /ul pstrongAbilities/strong/p ul liAbility to adapt quickly and shift between tasks based on operational needs/li liAbility to work both independently and as part of a team/li liAbility to stay alert and safety-focused while working around moving vehicles and machinery/li liAbility to follow directions, retain training, and work efficiently with minimal supervision/li liAbility to maintain a cheerful outlook and professional demeanor during high-traffic periods/li liAbility to work flexible hours, including evenings, weekends, and holidays/li /ul p /p pspan style="text-decoration: underline;"strongPhysical Requirements/strong/span/p ul liAbility to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time/li liAbility to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder/li liAbility to twist, carry, reach, push, and pull frequently/li liAbility to lift and carry 50 pounds without assistance for work-related materials/li liAbility to work outdoors and be efficient in all weather conditions/li liAbility to work on your feet in a fast-paced, physically active environment/li liMust be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas/li liUse of personal protective equipment (gloves, eyewear, etc.. ) as required/li liFlexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise/li /ul p /p pemThis job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments./em/p pemAll duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities./em/p pemSpotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly./em/p pemSpotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, /ememdisabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: https:///ema href="http://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf" target="_blank" rel="noopener"emwww.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf/em/a emand/em https://a href="http://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf" target="_blank" rel="noopener"www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf/a/p