Parts Counter Person - Full-time

pDescription/ppPrevious JLR experience a plus | Reynolds amp; Reynolds experience a plus/ppbr//ppThe strongParts Counter Person/strong is responsible for providing exceptional customer service by assisting customers in selecting and purchasing automotive parts. This role involves interacting with both retail and wholesale customers, answering inquiries, processing orders, and maintaining accurate inventory records./ppbr//ppstrongResponsibilities/strong/ppemCustomer Service:/em/pulliGreet customers promptly and professionally./liliAssist customers in identifying and selecting the correct parts./liliProvide accurate information on part availability, pricing, and compatibility./liliProcess sales transactions efficiently and accurately./liliResolve customer issues and complaints in a timely and courteous manner./li/ulpemInventory Management/em/pulliMaintain accurate inventory records./liliStock shelves and organize the parts department./liliIdentify and report low stock levels to the parts manager./liliReceive and verify incoming shipments./li/ulpemOrder Processing/em/pulliProcess customer orders, including special orders and backorders./liliCoordinate with suppliers to expedite delivery of parts./liliTrack and follow up on backorders./li/ulpemAdministrative Tasks/em/pulliAnswer phone calls and provide information to customers./liliPrepare reports and other documentation as required./liliMaintain a clean and organized work environment./li/ulpemOther duties as assigned./emnbsp;/ppstrongQualifications/strong/pulliDemonstrates a high “HQ” (Hospitality Quotient) consisting of kindness amp; optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.nbsp;nbsp;/lilistrongEducation/strong: High school diploma or equivalent./lilistrongExperience/strong: Previous experience in automotive parts or retail sales preferred./liliStrong knowledge of automotive parts and systems./liliExcellent customer service skills./liliAbility to work independently and as part of a team./liliStrong organizational and time management skills./liliProficiency in computer systems and software./li/ulpstrongPhysical Requirements/strong/pulliAbility to stand for extended periods./liliAbility to lift and carry heavy objects./liliAbility to bend, reach, and kneel./liliAbility to work in a fast-paced environment./li/ulpstrongBenefits of Working at Swickard:/strong/pullistrongCareer Path – /strongSwickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities./lilistrongPositive Culture/strong - Be part of a supportive and collaborative team./lilistrongGrowth Opportunities/strong - Opportunities for continued personal and professional growth./lilistrongCompetitive Compensation/strong - Enjoy a competitive salary and comprehensive benefits package./liliWe are an Equal Opportunity Employer and value diversity and inclusion at our company./li/ulpstrongAbout Us/strong/pulliWe were founded in 2014 by Jeff Swickard in Wilsonville, OR.nbsp;/liliWe’re a hospitality company that happens to sell cars, parts, and services.nbsp;/liliWe are a team. Everyone plays a role in our success.nbsp;/lilistrongCulture: /strongWe want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!nbsp;/lilistrongHighline Brands:/strong Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.nbsp;/liliWe are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.nbsp;/li/ulpMost people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?nbsp;nbsp;/p