Front of House Lead - Full-time / Part-time

pAt Clover, we rely on our Front of House Lead to bring the best example for the front of house staff. The FOH Lead will be responsible for creating a fun, food focused, customer service driven atmosphere that is unique to each location but also embodies the Clover vision. The ideal candidate will excel at working in a fast-paced restaurant environment and will be responsible for providing a premier experience to customers, building a sense of community within their restaurant, and collecting feedback from customers that will help Clover become a better place. At the core of this role is a deep understanding of the Clover brand and mission. It is about connecting with our customers, leading by example and being genuinely into food and where it comes from! /ppThe ideal candidate is a huge fan of Clover, loves food and sharing it with others, has excellent verbal communications skills, and is a team-player with a strong work-ethic. Previous customer-facing experience is required./ppOur team of FOH Leads work at a single Clover restaurant, reporting to the manager of the location in which they work. We're currently looking for applications interested in full-time or part-time hours. br/ppstrongDuties/strong/ppemFront of House Leads are required to…/em/pul liEngage one-on-one with customers through order-taking at their home location/li liLead a team of order-takers through two meals per day (eg. Breakfast/Lunch or Lunch/Dinner)/li liWork with their manager to build sales and improve customer experience/li liAbility to use electronic systems, such as tablets and our POS systems/li liMaintain retail inventory and assist in merchandising of our in-store displays where we sell books, packaged foods, cooking equipment, coffee and more/li liClean stations and bathrooms, wash dishes, make sure we’re maintaining the ‘Clover Clean’ standard/li liAble to stand for prolonged periods of time, and repeated walking, bending, stretching and occasional lifting (up to 50lbs), with or without reasonable accommodation/li liAble to work a varied schedule that includes night and weekends/li liMost importantly, a desire to learn, grow, and have fun!br /li /ulpemHuman Resources may invite you to participate in a Practical Interview. This gives you the opportunity to interview us. Applicants experience the job hands on, get to know the staff and gain a better understanding of Clover culture. Additionally, we use the face-to-face interaction as an opportunity to get to know you better/em/ppstrongRequirements/strong/ppemFront of House Leads must have…/em/pul li1+ years experience in a customer-facing role at Clover or other/li liExcellent verbal communications skills/li liA passion for food and a willingness to work hard/li liA basic understanding of the Clover brand, aesthetics, and friendly customer service skills (voice, tone, etc.)/li liThe ability to thrive in a self-directed, fast-paced, forward-thinking environmentbr /li /ulpemDon’t meet every single requirement? We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be the right candidate for this or other roles./em/ppemClover Food Lab is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status./em/ppstrongBenefits/strong/ppemSome of the perks of working for Clover!/embr/pul li$15/hour starting pay, with an increase to $16/hr in 6 months/li liEligible to participate in the tip pool, we have awesome tips!/li liFull health, vision and dental benefits available to full-time benefit-eligible staff/li liGenerous discounts on Clover meals, apparel, take-home mealboxes, and an array of local food items sold in our stores/li liA fun and welcoming work environment with supportive management/li li$300 referral bonus when you refer a friend to Clover!/li liOpportunity to build a meaningful career - lots of room to grow!/li ul liFree Knife Skills 101, 102, 103 classes (custom knife when you pass 102)/li liFree cooking classes (pickling, soup-making, hot sauce making)/li liOpportunities to attend food sourcing trips to coffee roasters, farmers, cheese-makers, etc./li liOpportunities to attend food development meetings, contribute ideas/recipes to the menu/li /ul /ul