General Manager

pManagement roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. If you are a management professional who is looking take on a fun and rewarding new challenge, join our team! Our commitment to your continued professional development makes this a great opportunity for you to build a career with us. If you want more out of your career, Dairy Queen is the right place!/ppbr //ppJob Functions:/ppWe Focus on a 5-day work week, 8 hours per day/ppBe an ambassador of the Dairy Queen brand and be professional in every aspect of performance/ppEnthusiastically greet and welcome fans to the Dairy Queen brand/ppStrive to exceed fan expectations and deliver fan first service through timely and quality service/ppMeet or exceed Dairy Queen brand standards with competency in inventory and cash controls/ppEnsure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success/ppReact to issues impacting the restaurant’s profit amp; loss (Pamp;L) to optimize sales and profit/ppAssist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team/ppCreate and maintain a positive, safe, clean, and inviting environment for fans and team members/ppCalmly solve fan concerns and embrace Dairy Queen’s service recovery standards/ppBe a willing team player and maintain a cooperative, harmonious working relationship with management and team members/ppMay assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors’ store marketing, identifying and tracking changing consumer demands./ppAt all times exhibit a genuine passion for excellence/ppPerform other duties as assigned by management/ppRequirements:/ppbr //ppMinimum 1-3 years of high volume restaurant leadership experience; previous quick service restaurant experience strongly preferred/ppHigh School diploma or equivalent/ppProven track record of effectively managing COGS and labor/ppStrong knowledge and application of safe food handling practices/ppMust be ServSafe® certifiable/ppWork well under pressure packed situations while maintaining a great attitude/ppComfortable standing for entire shift and able to lift 50 pounds/ppAbility to work in and out of different temperature ranges./ppMust be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment./ppExhibit good manners, proper personal hygiene, and promptness/ppHave fun and maintain a positive attitude at all times!/ph3Work schedule/h3ulli8 hour shift/li/ulh3Supplemental pay/h3ulliBonus pay/li/ulh3Benefits/h3ulliFlexible schedule/liliPaid time off/liliHealth insurance/liliDental insurance/liliVision insurance/lili401(k)/liliReferral program/liliEmployee discount/liliPaid training/liliOther/li/ul