Group Fitness Manger

lt;div class=quot;trix-contentquot;gt; lt;divgt;GENERAL POSITION DESCRIPTIONlt;/divgt;lt;divgt;The Group Fitness Manager (GFM) is responsible for the successful operation of the Group Fitness Department.lt;/divgt;lt;divgt;The GFM is held accountable for hiring, training, managing, and overseeing the group fitness staff to ensurelt;/divgt;lt;divgt;members and their children receive the highest level of group fitness training possible. Additionally, the GFM willlt;/divgt;lt;divgt;also perform other duties for Social Media and Website.lt;/divgt;lt;divgt; lt;/divgt;lt;divgt;Essential Responsibilities and Duties:lt;/divgt;lt;divgt;Ensure class attendance goals are achieved on monthly basislt;brgt;lt;brgt;Ensure Instructor staff is excellent at performing all aspects of their functions and duties.lt;brgt;lt;brgt;Manages and motivates the Instructor staff (including: hiring, firing, performance management, andlt;brgt;recognition duties)lt;brgt;lt;brgt;Serves as a the lead customer service contact for members in the group fitness area, including: answeringlt;brgt;questions, welcoming, group fitness orientations and other member communicationslt;brgt;lt;brgt;Acts as a liaison between the group fitness area and all other departments, communicating relevantlt;brgt;information to the Instructor staff as neededlt;brgt;lt;brgt;Establishes, monitors and analyzes the group fitness budget. Must stay within budget.lt;brgt;lt;brgt;Develops and implements group fitness policies and procedureslt;brgt;lt;brgt;Develops and manages new and existing youth programslt;brgt;lt;brgt;Coordinates quarterly launches for Les Mills formatslt;brgt;lt;brgt;Coordinates individual orientations to welcome new memberslt;brgt;lt;brgt;Orders any supplies needed for the group fitness departmentlt;brgt;lt;brgt;Review day-to-day statistics on class attendance compared to monthly goalslt;brgt;lt;brgt;Meet with Instructors once a year and Program Leads quarterly to review current month’s revenue,lt;brgt;monthly goals and previous monthly revenue and goalslt;brgt;lt;brgt;Focus on revenue and improving customer service through continued training and accountability on alt;brgt;day-today basis.lt;brgt;lt;brgt;Oversee promotional events to increase revenue.lt;brgt;lt;brgt;Develop and maintain staff training manuallt;brgt;lt;brgt;Ensure sanitation and tidyness of all group fitness studios through proper staff training and cleaninglt;/divgt;lt;divgt;ADDITIONALlt;brgt;DUTIES AND RESPONSIBILTIESlt;brgt;lt;brgt;Maintain a positive and professional attitude towards job responsibilities, fellow employees and memberslt;brgt;lt;brgt;Promotes GGX as much as possible using human and electronic resourceslt;brgt;lt;brgt;Creates, manages and grows business presence across social media channels, including, but not limited tolt;brgt;blogs, Twitter, Facebook, Pinterest, LinkedIn, youTube and Instagram.lt;brgt;lt;brgt;Implement a proactive strategy for capturing customer online reviews. Monitor online ratings andlt;brgt;respond accordingly.lt;brgt;lt;brgt;Monitor trends in Social Media tools, applications, channels, design and strategy.lt;brgt;lt;brgt;Identify threats and opportunities in user generated content surrounding the business, report tolt;brgt;appropriate management. Monitors business reputation in social media amp; website communitylt;/divgt;lt;divgt;QUALIFICATIONSlt;brgt;EDUCATION REQUIREMENTSlt;brgt;ANDlt;brgt;lt;brgt;CPR/AED certification is requiredlt;brgt;lt;brgt;Must have experience in developing group fitness freestyle classeslt;/divgt;lt;divgt;lt;brgt;Must have AFAA or Ace Group Fitness Certification or be willing to obtainlt;brgt;lt;brgt;College degree is preferredlt;brgt;lt;/divgt;lt;divgt; lt;/divgt; lt;/divgt;