Monitoring Center Agent

pDescription/ppstrongNew World. New Problems. New Solutions./strong/ppEdgeworth Security is a full-service security firm, specializing in Interactive Video Surveillance, Security System Integration, Executive Protection, and Security Consulting Services. Edgeworth Security takes a proactive stance on crime prevention by applying artificial intelligence used in our Monitoring Center. We combine people, processes, and technology to actively secure and protect our clients’ people, property, and assets./ppbr//ppstrongPosition: Monitoring Center Agent/strongbr/strongIn-office only position; /stronglocated in thestrong Robinson /strongarea of Pittsburghbr/Learn more about this role by watching our Day in the Life of an Agent video: a href="https://bit.ly/3jgWUWZ"stronghttps://bit.ly/3jgWUWZ/strong/a/ppEdgeworth provides 24/7 remote security monitoring services and is seeking dependable, motivated individuals to join our team as Monitoring Center Agents. This role provides exceptional customer service to our clients and protects them by deterring criminal activity./ppbr//ppstrongPaid job training on site/strong (new hire and post-employment) where you will receive one on one attention to learn new skills and succeed in your role./ppbr//ppstrongThis is a great opportunity for:/strong/pp· Anyone seeking an entry level position with the opportunity for growth potential/pp· Recent graduates with an interest in criminal justice/pp· Superior customer service representatives/pp· Security or loss prevention experts/pp· Former law enforcement or military personnel/ppbr//ppstrongBenefits:/strong/pp· strongStarting Rate:/strong $18.80 per hour/pp· strongPaid Time Off: /strongfor full-time employees starting at two weeks (accrual based)/pp· strong401(k):/strong Matching 5% after 90 days of employment (offered full-time and part-time employees)/pp· strongHealth Benefits:/strong Employer-shared costs towards company medical, dental, and vision health plans./pp· strongMedical Expense Reimbursement Program:/strong for eligible employees enrolled in health benefit plan/pp· strongInsurance Benefits:/strong 100% employer-paid life insurance (basic life + ADamp;D) and disability insurance (short-term and long-term) offered to full-time employees in PA/ppbr//ppstrongWhat’s in it for you? Why work for Edgeworth:/strong/ppWe are growing! We want all candidates and employees to share in our excitement for the constant improvements we’re making and our ongoing efforts to enhance our culture and provide an environment that promotes both professional growth and work-life balance. Our expansion brings exciting opportunities for progress and innovation as we adapt to new challenges. By embracing change, implementing effective processes, and exploring new technologies, we’re continually improving. Together, with a shared focus on our goals, we’re building a successful, dynamic company where everyone can thrive.br//ppWe value our employees and are invested in personal and professional growth, learning new skills, challenging yourself, and growing your career while doing meaningful work./ppbr//ppstrongWe look forward to the possibility of you joining our team./strong/ppemEmployees are our greatest asset. Here at Edgeworth Security, we embrace diversity, equity, and inclusion, and always strive to be better than we were yesterday./em/ppemEOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Edgeworth Security is an Equal Opportunity Employer committed to hiring a diverse workforce./embr/emEdgeworth Security utilizes e-Verify to check employment authorization/em/ppRequirements/ppstrongQualifications:/strong/pulliReliable transportation - public transportation NOT recommended due to location/liliAbility to maintain the confidentiality of sensitive information/liliProfessional demeanor/liliComputer proficiency and skillful in the use of MS Office/liliExcellent written and verbal communication skills/liliAttention to detail with critical thinking/liliWork a minimum of one weekend shift (Sat or Sun) per week/liliSelf-starter capable of working individually and as a strong contributor to the team/li/ulpbr//ppstrongEssential Job Functions amp; Responsibilities:/strong/pulliMonitor and analyze security systems, cameras, and alarms using advanced computer systems for extended periods./liliRespond swiftly and effectively to security incidents in a high-pressure, fast-paced environment./liliMaintain situational awareness in environments with loud sounds, bright lighting, and occasional strobe effects./liliProvide monitoring and incident response services to protect client locations from intrusion, theft, and other unauthorized or criminal activities/liliPerform scheduled remote patrols of client sites/liliAddress issues and events as they arise/liliDispatch security personnel and law enforcement as needed/liliDocument incidents in reports for management and clients/li/ul