Room Attendant - Full-time

p style="margin-top: 0px; margin-bottom: 0px;"strongspan style="font-family: Arial, sans-serif; font-size: 10pt; line-height: 107%; white-space: normal;"Who We Are: /span/strong/p p style="margin-top: 0px; margin-bottom: 0px;"span style="background: white; font-family: Arial, sans-serif; font-size: 10pt; line-height: 107%; white-space: normal;"Feel valued and cared for at DoubleTree by Hilton Hotel Santa Ana-Orange County Airport.nbsp; At this property, you will be part of a team that values being proactive with guests and giving them a memorable experience for every stay. /span/p p style="margin-top: 0px; margin-bottom: 0px;"span style="font-family: Arial, sans-serif; font-size: 10pt; line-height: 107%; white-space: normal;"Are you ready to take your career to the next level? Apply Today! /span/p !--_dfFormat_=html-- table style="background: #d9d9d9; border: none; height: 26.9141px; border-collapse: collapse;" border="1" summary="6 stacked tables: First table is for entering Job Title, Department or Group, Location, Level or Salary range, HR contact, Will Train Applicant. Second table is for entering url details. Third table is the Applications Accepted By heading. Fourth table is for entering Applications Accepted By information. Fifth table is for Job Description with the heading and a row to enter Job Description information. Sixth table is for Reviewed By, Approved By, and Last Updated By" cellspacing="0" cellpadding="0" tbody tr style="height: 26.9141px;" td style="width: 0%; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left: 1pt solid windowtext; border-image: initial; border-top: none; padding: 1.45pt 5.75pt; border: none;" valign="top" h2 style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif; font-weight: bold;"strongspan style="color: black;"Company Description:/span/strong/h2 /td /tr /tbody /table table style="border: none; border-collapse: collapse;" border="1" summary="6 stacked tables: First table is for entering Job Title, Department or Group, Location, Level or Salary range, HR contact, Will Train Applicant. Second table is for entering url details. Third table is the Applications Accepted By heading. Fourth table is for entering Applications Accepted By information. Fifth table is for Job Description with the heading and a row to enter Job Description information. Sixth table is for Reviewed By, Approved By, and Last Updated By" cellspacing="0" cellpadding="0" tbody tr td style="width: 467.75pt; border: none; border-top: none; padding: 1.45pt 5.75pt 1.45pt 5.75pt;" valign="top" p style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich peoplersquo;s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth./span/p p style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif;"Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, amp; Fulfillment./p /td /tr /tbody /table table style="border: none; border-collapse: collapse;" border="1" summary="6 stacked tables: First table is for entering Job Title, Department or Group, Location, Level or Salary range, HR contact, Will Train Applicant. Second table is for entering url details. Third table is the Applications Accepted By heading. Fourth table is for entering Applications Accepted By information. Fifth table is for Job Description with the heading and a row to enter Job Description information. Sixth table is for Reviewed By, Approved By, and Last Updated By" cellspacing="0" cellpadding="0" tbody tr td style="width: 467.85pt; border: none; border-top: none; background: #D9D9D9; padding: 1.45pt 5.75pt 1.45pt 5.75pt;" valign="top" h2 style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif; font-weight: bold;"strongspan style="color: black;"Job Description/span/strong/h2 /td /tr tr td style="width: 467.85pt; border: none; border-top: none; padding: 1.45pt 5.75pt 5.75pt 5.75pt;" valign="top" h1 style="text-align: justify; margin: 6pt 0in; font-size: 11pt; font-family: Calibri, sans-serif; font-variant: small-caps; font-weight: bold;"span style="font-size: 10.0pt;"What You Will Accomplish/span/h1 ul style="margin-top: 0in; margin-bottom: 0in;" li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Cleans all areas of the property's guest rooms according to standards and procedures. Assigned responsibilities typically include changing linens and making beds, cleaning bathrooms, sweeping and dusting guest rooms, emptying trash, maintaining cleanliness of balconies and terraces, cleaning and dusting room furnishings as assigned./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Restocks guestroom amenities and literature as needed./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Maintains linen closet in a clean, neat and orderly manner. Assists with restocking as assigned./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Responds to guest requests pertaining to room cleanliness, amenities and linen to exceed guest satisfaction./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Immediately reports any noted repairs or maintenance of guestroom, public areas, or back of the house areas./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Resolves guest complaints within scope of authority, otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Retrieves, stocks, restocks and stores the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Returns any items found in guest rooms, hallways, or back of the house to the housekeeping department and logs appropriate information such as the date, where it was found, description of the item, and the name of the person who found it./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Cleans all corridors and service areas as assigned./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Notifies management of unsafe conditions, needed maintenance of any rooms or equipment and any accidents./span/li /ul p style="margin: 1.5pt 0in 0in; text-align: justify; font-size: 10pt; font-family: Calibri, sans-serif;"strongspan style="font-variant: small-caps;"What You Will Bring/span/strong/p p style="margin: 0in 0in 1.5pt; text-align: justify; font-size: 10pt; font-family: Calibri, sans-serif;"Cleans and supplies all assigned guest rooms or other guest areas according to department procedures and standards to exceed guest satisfaction. Reports damage, mechanical deficiencies, suspicious activities or theft./p h1 style="text-align: justify; margin: 6pt 0in; font-size: 11pt; font-family: Calibri, sans-serif; font-variant: small-caps; font-weight: bold;"span style="font-size: 10.0pt;"Great If you have/span/h1 ul style="margin-bottom: 0in; margin-top: 2px;" li style="text-align: justify; margin: 1.5pt 0in 0in 0px; font-size: 10pt; font-family: Calibri, sans-serif;"Prior housekeeping experience in a hotel environment preferred./li li style="margin: 0in 0in 0in 0px; font-size: 10pt; font-family: Calibri, sans-serif;"Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires general communication and interpersonal skills and commitment to a high level of guest satisfaction./li li style="margin: 0in 0in 0in 0px; font-size: 10pt; font-family: Calibri, sans-serif;"Ability to read and comprehend simple instructions, short correspondence and memos./li li style="margin: 0in 0in 0in 0px; font-size: 10pt; font-family: Calibri, sans-serif;"Must complete training on proper disposal/handling of sharps, such as needles, and follow proper procedures. Completes required training as scheduled./li li style="margin: 0in 0in 0in 0px; font-size: 10pt; font-family: Calibri, sans-serif;"Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts./li /ul p style="margin: 0in; font-size: 10pt; font-family: Calibri, sans-serif;"emspan style="font-size: 10.5pt;"nbsp;/span/em/p p style="margin: 0in; font-size: 10pt; font-family: Calibri, sans-serif;"emspan style="font-size: 10.5pt;"We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws./span/em/p p style="margin: 0in; font-size: 10pt; font-family: Calibri, sans-serif;"emspan style="font-size: 10.5pt;"nbsp;/span/em/p p style="margin: 0in 0in 1.5pt; font-size: 10pt; font-family: Calibri, sans-serif;"emspan style="font-size: 10.5pt;"This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training./span/em/p p style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif;"nbsp;/p /td /tr /tbody /table pnbsp;/p