Front Desk-MR - Full-time

divpbr/pp id="isPasted"strongSummary/strong/ppFront desk associates perform clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center./ppnbsp;/ppstrongDuties and Responsibilities/strong/polliCourteously answers telephones and directs calls to appropriate staff./liliGreets visitors, ascertains purpose of visit, and directs them to appropriate staff./liliChecks in and out patients in a timely, accurate, and professional manner./liliRecords demographics in Electronic Health Record (EHR) system./liliVerifies patientsrsquo; insurance information, addresses and telephone numbers to ensure proper billing and accuracy./liliConfirms patientsrsquo; appointments./liliCollects co-payments from patients./liliProvides excellent customer service for patients and visitors./liliTypes, records, reports, and correspondences. May use Windows XP for these tasks./liliReceives and routes messages and documents./liliSchedules follow-up physician appointments.nbsp;/liliProcesses and maintains medical records of clinic patients in a manner consistent with medical, administrative, ethical, legal and regulatory requirements./liliMaintains medical records using Electronic Health Records (EHR)/liliBreaks down discharged patientsrsquo; records to upload them properly into EHR./liliProperly uploads past medical records./liliLogs in and out physician orders./liliProcesses and scans patient documents into the EHR/liliMaintains documents in locked cabinets/room to assure confidentiality of patient information./liliMonitors check in and check out of patient charts by corresponding professional staff./liliStamp all subpoenas and other attorney requests with the received dated and email them to corporate office./liliAssists other staff members when needed./liliEnsures effective patient flow to reduce patient wait time./liliEnsure that all HIPAA/ OSHA standards are in compliance./lilistrongPerforms other duties as assigned/strong/li/olpstrongQualifications/strong/ppstrongEducation/Experience:/strong/polliMust have High school diploma or equivalent./liliPrior experience in a clinical setting or clerical position./liliMS Office programs experience./li/olpnbsp;/ppstrongSkills:/strong/polliUse relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards./liliAbility to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices./liliUse logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems./liliAbility to work with individuals within and outside the organization, in professional and courteous manner./liliMust develop constructive and cooperative working relationships with others./liliUnderstand written sentences and paragraphs in work related documents./liliStrong ability to use independent judgment and initiative./liliOrganized and able to manage competing priorities./liliResourcefulness in problem solving.nbsp;/liliActively look for ways to help people./liliStrong written and verbal communications skills./liliKnowledge of medical terminology./liliMust be extremely detail oriented./liliStrong organizational and interpersonal skills./liliKnowledge of EHR./liliBilingual skills preferred (English/Spanish or English/Creole)./liliMust develop constructive and cooperative working relationships with others./liliExperience using credit card processing machines./li/olpbr/p/div