Customer Onboarding Specialist - Full-time

strongCompany Description:/strongpSince 1993, ACD has been a leader in providing a distribution channel for over 350 vendors and manufacturers, as well as over 3,000 customers. With a high level of vendor and customer satisfaction, we have enjoyed a steady increase in sales over the years. We offer competitive salaries, medical, dental, vision, company-paid life and disability insurance, Earned Time Off, 401k, employee discount, and room for advancement. Join our team and help us “deliver fun”!/pstrongJob Description:/strongpACD Distribution, a leader in the hobby, game and toy industry has an opening for a Customer Onboarding Specialist in Middleton, WI. If you enjoy working with people, strive for results and customer satisfaction then ACD is your employer of choice!/ppThe Customer Onboarding Specialist is responsible for processing customer applications from start to finish and providing support and guidance to potential customers./ppstrongOverall Responsibilities:/strong/pulliManage all aspects of the customer onboarding experience as the main point of contact for applications, inquiries and issues providing timely response./liliEstablish and maintain a courteous and professional relationship with ACD Customers./liliWork collaboratively with all departments to ensure the success of applicant’s onboarding process./liliMake process enhancement requests based on customer feedback./liliPerform other duties as assigned by the management team./li/ulstrongQualifications:/strongpstrong Qualifications:/strong/pulliHigh School Diploma or GED required/liliPrior customer service preferred/liliExcellent verbal and written communication skills/liliStrong organization skills and capability to work independently with little direction/liliAbility to prioritize and manage time effectively/liliProficient in Microsoft Office/li/ulstrongAdditional Information:/strongpstrongCompensation/strong/pulliBase rate: $18.00 per hour/liliMedical, dental, and vision insurance, company-paid life and disability insurance, Earned Time Off, and 401k retirement plan offered.  Employee discount available./li/ulpstrongTo Apply:/strong e-mail your resume.  Join our team and help us “deliver fun”!/ppACD will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, veteran status, or other characteristics protected by law./p