Guest Service Specialist

pPay rate: $12/hr and up/ppbr/ppstrongGuest Service Specialist/strong/ppbr/ppspan style="color: rgb(47, 54, 57);"Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience./span/ppspan style="color: rgb(47, 54, 57);"As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests./span/ppspan style="color: rgb(47, 54, 57);"nbsp;/span/ppspan style="color: rgb(47, 54, 57);"Additional Information:/span/ppspan style="color: rgb(47, 54, 57);"• Cashier and restaurant experience a plus!/span/ppspan style="color: rgb(47, 54, 57);"• Food Handler Certification a plus/span/ppspan style="color: rgb(47, 54, 57);"Key Skills/Abilities:/span/ppspan style="color: rgb(47, 54, 57);"• Computer literate and comfortable using computerized register (POS) systems./span/ppspan style="color: rgb(47, 54, 57);"• Possess great cash handling skills./span/ppspan style="color: rgb(47, 54, 57);"• Professional, polite, and reliable even when under stress./span/ppspan style="color: rgb(47, 54, 57);"• Must have excellent interpersonal and people skills./span/ppspan style="color: rgb(47, 54, 57);"• Must have integrity, honesty and accountability./span/ppspan style="color: rgb(47, 54, 57);"Essential Duties amp; Responsibilities:/span/ppspan style="color: rgb(47, 54, 57);"• Greet and welcome customers entering the restaurant and calling into the restaurant./span/ppspan style="color: rgb(47, 54, 57);"• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions./span/ppspan style="color: rgb(47, 54, 57);"• Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases./span/ppspan style="color: rgb(47, 54, 57);"• Answer questions from customers and make menu recommendations./span/ppspan style="color: rgb(47, 54, 57);"• Monitor that all orders are read within Company quote times./span/ppspan style="color: rgb(47, 54, 57);"• Verify that all wings are presentable and double checking all orders before giving the order to the customer(s)./span/ppspan style="color: rgb(47, 54, 57);"• Balance the register at the end of the shift; deliver the amount before the next shift./span/ppspan style="color: rgb(47, 54, 57);"• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked./span/ppspan style="color: rgb(47, 54, 57);"• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace./span/ppspan style="color: rgb(47, 54, 57);"• Maintain a professional and presentable appearance according to the company's Uniform Standards/span/ppspan style="color: rgb(47, 54, 57);"• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties./span/ppspan style="color: rgb(47, 54, 57);"• Leave customer with a positive, long-lasting impression of their WINGSTOP experience./span/ppspan style="color: rgb(47, 54, 57);"nbsp;/span/ppspan style="color: rgb(47, 54, 57);"WINGSTOP AND WE DON'T STOP/span/ppspan style="color: rgb(47, 54, 57);" What began as a small buffalo-style chicken wing restaurant in Garland, Texas, continues to soar to great heights. Today there are more than 1,500 restaurants open across the globe./span/ppspan style="color: rgb(47, 54, 57);" Wingstop quickly became a fan favorite when we first opened our doors in 1994. Our proprietary recipes, outstanding food and superior customer service created a demand that could only be satisfied by more locations. And in 1997 we began offering franchises. Today we are one of the fastest-growing concepts in the country, attracting top entrepreneurs and operators with the drive and passion to own their own business./span/ppspan style="color: rgb(47, 54, 57);"OVER 20 YEARS OF FLAVOR/span/ppspan style="color: rgb(47, 54, 57);" Since setting up shop in '94, we've been putting flavor first. And we're not about to stop. We're all about taking our wings to another level, saucing and tossing the freshest flavors you crave along the way./span/ppspan style="color: rgb(47, 54, 57);"OUR MISSION: TO SERVE THE WORLD FLAVOR/span/ppspan style="color: rgb(47, 54, 57);" We're not in the wing business. We're in the flavor business. It's been our mission to serve the world flavor since we first opened shop in '94, and we're just getting started./span/ppspan style="color: rgb(47, 54, 57);" 1997 saw the opening of our first franchised Wingstop location, and by 2002 we had served the world one billion wings. It's flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry./span/ppspan style="color: rgb(47, 54, 57);" Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop - because it's more than a meal, it's a flavor experience./span/p