Guest Support

pDescription/ppstrongPURPOSE/strong/ppThe primary commitment of the Support Team Member is to provide an EXCEPTIONAL experience for our Guests. This experience will leave the guests craving to return soon and share their excitement (food shots and selfies are preferred). Achieving this means you must embrace the strongHideaway Way/strong, excel in the strongHideaway Service Standards/strong, have superior menu knowledge, continuously enhance the Guest environment, and present yourself in a professional yet fun way./ppstrongRESPONSIBILITIES/strong/ppEmbrace and Internalize strongTHE WAY./strong/ppFanatic execution of the strongHideaway Service Standards/strong and strongSteps of Service/strong to every Guest./ppSincerely welcome and thank every Guest, creating a warm and inviting atmosphere./ppObsessively maintain a clean and safe environment for the Guest and Team Members./ppQuickly answer the phone and handle calls in a professional and appreciative manner./ppVigorously protect the financial interests of the Guests and Hideaway Pizza./ppAlways create a FUN environment./ppRequirements/ppstrongREQUIREMENTS/strong/pulliMust be 16 years or older./liliHave and maintain required licenses: Food Handlers./liliWork a varied schedule, including shifts, days, holidays, doubles, positions, and events./liliFollow all policies and procedures outlined in the employee handbook and job-specific training guides./liliMeet physical requirements as dictated by the job, standing (8 hours), walking, lifting (40 pounds), stooping, carrying (25 pounds), and wiping./li/ulpbr//ppstrongLANGUAGE/strong/ppEnglish (required)/ppbr//ppstrongWORK AUTHORIZATION/strong/ppUnited States (required)/p