Game Facilitator (Store Associate)

pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif; font-size: 12pt"span style="font-weight: bold"a href="https://playactivate.com/" target="_blank" rel="noopener noreferrer"#EnterTheGame/a/span/span/p pbr/p pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif; font-size: 12pt"Activate is a technology company building interactive gaming facilities across US, Canada, and into global markets. We take entertainment into the future by fusing technology and physical activity to create live-action gaming experiences. span style="font-weight: bold"emTo learn more about us, click a href="https://www.youtube.com/watch?v=Fp8mpM1cD2kt=35s" target="_blank" rel="noopener noreferrer"here/a and follow us on a href="https://www.instagram.com/activategames/" target="_blank" rel="noopener noreferrer"Instagram/a and a href="https://www.facebook.com/activategames/" target="_blank" rel="noopener noreferrer"Facebook /a@activategames./em/span/span/p pbr/p pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif; font-weight: bold"Position Overview: /span/p pbr/p pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"The key aspects of this position involve facilitation of the games, assisting customers at check-in, and ongoing upkeep of games and the facility. This job is dependent on an individual’s ability to thrive in a fast-paced work environment and confidence in social situations. span style="text-decoration: underline"span style="font-weight: bold"This is a part-time position at our Pointe Orlando store located at 9101 International Drive, Suite 1144./span/span/span/p pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif" /span/p pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif; font-weight: bold"The Duties and Responsibilities:/span/p pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif" /span/p pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"emGame Facilitation/em/span/p ul lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Be professional in thought, language, and action/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Exemplify excellence in facilitation, giving customers a great experience/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Brief new groups thoroughly but concisely prior to the start of their experience/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Observe customers in the gaming area and provide an explanation, if necessary/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Participating with customers in games if needed to ensure customers have an excellent experience/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Monitor and be attentive to game play, giving timely aid as necessary/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Handling any malfunctions with support of the Team Leads/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Maintain a clean and comfortable work environment/span/li /ul pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif" /span/p pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"emCheck-In Facilitation/em/span/p ul lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Warmly greet customers when entering or leaving establishment/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Verify appointment times and explain the check-in process/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Handle cash, debit, credit, or gift card transactions with customers/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Issue receipts, and wristbands/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Answer customer inquiries and involve a Team Lead if the answer is not sufficient/span/li /ul pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif" /span/p pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"emMaintenance and Inventory/em /span/p ul lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Cleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc./span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Painting around the main facility, as needed/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Aiding Team Lead in checking inventory of merchandise/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Resetting and disinfecting wristbands/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Cleaning and disinfecting available lockers and lounge/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Notifying Team Leads immediately of game failures or malfunctions/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Touching up equipment; gluing props, and other unskilled tasks/span/li /ul pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif" /span/p pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif; font-weight: bold"The Qualifications:/span/p pbr/p ul lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"1 year of customer service experience is considered an asset/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Must be flexible and available to work evenings, weekends, and holidays/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Strong communication skills, multi-tasking, and time management skills/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am (leaders will work within given availability)/span/li /ul pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif" /span/p pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif; font-weight: bold"Working Environment /span/p pbr/p ul lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Capacity to lift and carry merchandise, supplies and equipment weighing up to a certain limit, as required for stocking shelves, organizing inventory, and completing store task/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Capability to bend, stoop, and reach to access merchandise, perform cleaning and maintenance tasks, and ensure the overall presentation and organization of the store/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"While performing the duties of this job, you may be required to sit, stand, walk, reach with your hands and arms, stoop, kneel, crouch, crawl, and communicate with others for long periods of time/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Must be capable of lifting weight up to 50 lbs. consistently and standing for extended periods, typically 8 hours/span/li /ul pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif" /span/p pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif; font-weight: bold"The Perks:/span/p pbr/p ul lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Competitive wage/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Opportunities for advancement/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Casual dress /span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Fun and dynamic work environment/span/li lispan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"On-site parking/span/li /ul pbr/p pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif; font-weight: bold"emSuccessful completion of a criminal record check is a condition of employment for this position./em/span/p pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif" /span/p pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"Activate is an equal-opportunity employer. All qualified applicants will be considered for employment. Activate is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation for a protected characteristic, contact a href="mailto:hr@playactivate.com" target="_blank" rel="noopener noreferrer"hr@playactivate.com/a, which is an email monitored for this purpose. /span/p pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif" /span/p pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif"We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. /span/p pspan style="color: rgb(0, 47, 89); font-family: arial, helvetica, sans-serif" /span/p