Bed Placement Coordinator - Throughput Ops Ctr S/S 7A-730P - Full-time

tabletbodytr bgcolor="#0076A8"tdfont face="Arial" style="font-size:14pt" color="#ffffff"Position Details/font/td/trtrtdpfont color="#51534a"b style="font-size:1.6rem"br //b/font/pp/ppspan style="font-size:12pt;color:#002060"Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits./span/ppspan style="font-size:12pt;color:#002060" /spanLakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you#39;re starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally./pp /ppspan style="font-size:12pt;color:#002060" /span/pp/ppfont color="#51534a"b style="font-size:1.6rem"br //b/font/ppfont color="#51534a"b style="font-size:1.6rem"br //b/font/ppfont color="#51534a"b style="font-size:1.6rem"br //b/font/ppfont color="#51534a"b style="font-size:1.6rem"Active - Benefit Eligible and Accrues Time Off/b/font/pfont color="#51534a" b style="font-size:1.6rem" Work Hours per Biweekly Pay Period:  /b48.00br / b style="font-size:1.6rem"Shift/b: Saturday and Sunday Day Shiftbr / b style="font-size:1.6rem"Location/b: 1324 Lakeland Hills Blvd Lakeland, FL  br / b style="font-size:1.6rem"Pay Rate/b: Min $16.44 Mid $18.91/font/td/trtr bgcolor="#0076A8"tdfont face="Arial" style="font-size:14pt" color="#ffffff"Position Summary/font/td/trtrtdbr / pfont color="#51534a"Proactively works to place the patient to the appropriate bed location safely and expeditiously. Coordinates and prioritizes patient placement between the emergency department, in-house units, and procedural areas. Utilizes enhanced critical thinking skill and clinical knowledge to prioritize placements as directed by Logistics Center guidelines, the Logistics Center Supervisor, and/or the Administrative Manager. Responsible for creating direct admit accounts and facilitating bed placement upon direct patient arrival. Responsible for pulling patient emergency department account through to inpatient units upon patient arrival. Responsible for monitoring patient charts for isolation updates and other changes that could alter placement, as well as supervising the update of accommodation codes when necessary. Superior technical skills are expected as interaction with multiple software programs are used to drive and align throughput services. Exceptional customer service skills are required for perceived positive interactions with hospital staff, physicians, physicians’ offices, nursing homes and other healthcare facilities. Responsible for adhering to the regulatory and departmental policies and procedures and must identify opportunities for and contribute to the improvement of quality, safety and cost, as well as patient, customer, and employee satisfaction./fontbr / /pp /p/td/trtr bgcolor="#0076A8"tdfont face="Arial" style="font-size:14pt" color="#ffffff"Position Responsibilities/font/td/trtrtd height="14"font color="#51534a"br / bPeople At The Heart Of All That We Do/bbr / /fontullifont color="#51534a"Fosters an inclusive and engaged environment through teamwork and collaboration./font/lilifont color="#51534a"Ensures patients and families have the best possible experiences across the continuum of care./font/lilifont color="#51534a"Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created./font/li/ul font color="#51534a"bSafety And Performance Improvement/bbr / /fontullifont color="#51534a"Behaves in a mindful manner focused on self, patient, visitor, and team safety./font/lilifont color="#51534a"Demonstrates accountability and commitment to quality work./font/lilifont color="#51534a"Participates actively in process improvement and adoption of standard work./font/li/ul font color="#51534a"bStewardship/bbr / /fontullifont color="#51534a"Demonstrates responsible use of LRH#39;s resources including people, finances, equipment and facilities./font/lilifont color="#51534a"Knows and adheres to organizational and department policies and procedures./font/li/ul pfont color="#51534a"bPeople At The Heart Of All We Do/b/font/pullifont color="#51534a"Fosters an inclusive and engaged environment through teamwork and collaboration./font/lilifont color="#51534a"Ensures patients and families have the best possible experiences across the continuum of care./font/lilifont color="#51534a"Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created./font/li/ulfont color="#51534a"bSafety And Performance Improvement/bulliBehaves in a mindful manner focused on self, patient, visitor, and team safety./liliDemonstrates accountability and commitment to quality work./liliParticipates actively in process improvement and adoption of standard work./li/ulbStewardship/bulliDemonstrates responsible use of LRH#39;s resources including people, finances, equipment and facilities./liliKnows and adheres to organizational and department policies and procedures./li/ulbStandard Work Duties: Throughput Operations Coordinator/bulliActively participates in team development, achieving dashboards, and in accomplishing department goals and objectives. Performs quick registration on general adult direct admissions using three patient identifiers legal name, DOB amp; social security number while ensuring that the patient#39;s safety is maintained at all times. /liliPerforms pull through/convert process on all ED patients using the SMS/ADT system ensuring that the patient is in there in house bed location on arrival to floor. Initiates placement of patients utilizing the Throughput Operations plan and screening processes. The Specialist will ensure that the patient is placed appropriately, expeditiously and safely to the right bed. /liliComplex placements will be escalated to the Throughput Operation supervisor and or administrative manager. Delay in placing patients of no greater than 15 minutes will be escalated to the Throughput Operation supervisor or administrative manager. /liliUtilizing pre admit tracking the Throughput Operation Supervisor will filter patient , to the right screen, use appropriate admit source location, utilize patient placement indicators for the purpose of communication and data reporting. Utilizes amp; aligns the clean next process by ensuring that all next dirty beds to be assigned or assigned dirty beds are escalated to a clean next process. /liliMonitors bed tracking for clean next bed to go in progress. If the assigned clean next bed has not gone in progress within 10 minutes, notify Throughput Operations Supervisor amp; escalate the cleaning delay to the environmental service supervisor. High level knowledge of tele-tracking system to be able to maintain the integrity the accuracy of the system and to be able to respond appropriately when there is not. /liliProfessional customer services skills which include tone of voice, articulate in a concise manner, knowledge in conversation and problem resolution. The patient placement representative will utilize all of these skills in order to converse in a knowledgeable, confident amp; professional manner Maintains Emergency Resource census/bed capacity view in accordance with department and state guidelines. /liliAssumes accountability for personal and professional growth within the department. Participate in orientation of the student and new staff. Answers the phone in a professional manner takes and directs calls as appropriate. /liliMaintains patient, employee, physicians and organizational confidentiality; respects the right and privacy of all others in compliance with HIPPA regulations. Perform other duties as assigned to support the essential functions of the job and operational needs. /li/ul/fontp/pbr / /td/trtr bgcolor="#0076A8"tdfont face="Arial" style="font-size:14pt" color="#ffffff"Competencies amp; Skills/font/td/trtrtd height="14"br / pfont color="#51534a"Essential:br //font/pullifont color="#51534a"Knowledge of medical terminology. Demonstrate excellent verbal communication skills. /font/lilifont color="#51534a"Role models LRH values amp; behaviors and provides a positive customer service outcome/font/li/ulp/pbr / /td/trtr bgcolor="#0076A8"tdfont face="Arial" style="font-size:14pt" color="#ffffff"Qualifications amp; Experience/font/td/trtrtd height="14"br / pfont color="#51534a"Essential:/font/pullifont color="#51534a"High School or Equivalent/font/li/ulfont color="#51534a"Nonessential:ulliAssociate Degree/li/ul /fontp/ppfont color="#51534a"Nonessential:/font/pullifont color="#51534a"Customer Service Course, higher education or specialized training related to the medical field./font/li/ulfont color="#51534a" /fontp/ppfont color="#51534a"br //font/ppfont color="#51534a"Other information:br /Licenses Preferred: LPN/Paramedic br /Certifications Preferred: LPN/Paramedic/CNA/MAbr /Experience Essential: Minimum of 1-year CNA/MA experience/font/p/td/tr/tbody/tablep /p