Assistant Store Manager - Full-time

pDescription/ppstrongReports To: /strongStore Manager/ppstrongEmployment Type:/strong Non-Exempt/ppstrongSchedule:/strong 40 hrs/week - 3 weekdays + Open availability Sat–Sun/ppnbsp;nbsp;/ppstrongPosition Summary:/strong/ppThe Assistant Store Manager is responsible for driving both individual and store sales, delivering an exceptional customer experience, and overseeing daily operations. This role supports employee development by leading, coaching, and helping to hold the team accountable, while also fostering a positive and collaborative work environment. Reporting directly to the Store Manager, the Assistant Store Manager works closely with other boutique teams to ensure consistency across Luxe Brands. A key focus of this role is creating a personalized, memorable shopping experience for each Bride-to-Be—making sure she feels confident, celebrated, and supported throughout her journey. This position requires strong sales ability, excellent customer service, and sharp attention to detail. Successful candidates are self-motivated, confident leaders with a passion for people, proven experience in building customer relationships, and a commitment to upholding Luxe Brands’ standard of excellence./ppnbsp;nbsp;nbsp;nbsp;/ppstrongOur Core Values/strong/pullistrongRespectful: /strongFoster respect + a friendly nature towards co-workers and clients./lilistrongService Minded with Attention to Detail: /strongExude fanatical attention to detail and consistency while striving for excellence in daily tasks./lilistrongTrustworthy:/strong Be an open and honest individual to our clients and team members - this helps drive sales + camaraderie./lilistrongHardworking: /strongWill go above and beyond to finish any task and provide extra assistance and effort to co-workers and the company./lilistrongPositive and Energetic:/strong Maintains a positive attitude regardless of circumstances./lilistrongValues Communication:/strong Effectively interacts with clients and co-workers to reach a common goal./li/ulpnbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;/ppstrongAt Luxe Brands, we know bridal retail is a unique and rewarding niche—and so are our hours. Unlike traditional retail, we don’t require early mornings or late nights, and we’re proud to be closed on major holidays—giving you time to recharge while big-box stores stay open./strong/ppnbsp;nbsp;nbsp;/ppstrongHourly Compensation/strong: $21-22/hour + Competitive bonus structure with store performance incentives/pulliTotal potential earnings can reach up to $28-$36 an hour!/liliWe offer a competitive compensation package, with more details to be shared during the interview and offer process/li/ulpnbsp;/ppstrongBenefits:/strong/pulliHealth Insurance/liliDental Insurance/liliVision Insurance/liliPaid Time Off/liliPaid Holidays/liliParental Leave/liliShort Term Disability/liliBirthdays Paid Time Off!/lili401(k)/lili401(k) Matching/liliEmployee Assistance Program/liliEmployee Discount/liliNectar Reward Subscription/liliCalm Subscription/liliPaid Training/liliTravel Reimbursement/li/ulpnbsp;nbsp;nbsp;/ppstrongKey Success Indicators for This Role:/strong/pulliWorks seamlessly with team members to achieve sales goals, setting the example for teamwork and cooperation/liliGoal-oriented, with a focus on delivering exceptional customer experiences/liliNaturally leads, motivates, and develops a high-performing team, fostering continuous improvement/liliHolds self and others to high standards, with a strong belief in “inspect what you expect”/liliAnticipates needs, identifies opportunities, and maintains impeccable accuracy in all aspects of the role/liliConsistently punctual, dependable, and flexible in adjusting priorities to meet business needs/liliEmbraces a “we over me” mentality, prioritizing the success of the team above individual recognition/liliExcels at managing multiple priorities while staying organized and responsive to shifting tasks/liliWelcomes and quickly applies feedback to improve performance/liliCommunicates confidently about designers, garment fit, and construction details/liliHandles challenges with composure, seeks manager support when needed, and de-escalates customer issues effectively/liliProcesses inventory accurately and supports operational processes to prevent errors/liliMaintains a positive workplace culture by avoiding drama and disengaging when prompted to do so/liliUnderstands and consistently follows both sales and operational processes/li/ulpstrongKey Responsibilities:/strong/pulliSupports the Store Manager with Stylist interviews by facilitating initial conversations; final hiring decisions remain with the Store Manager/liliAssists with training and ongoing team development, including completing Stylist Scorecards and assigning supplemental training through Seismic/liliDrafts initial store schedules and makes real-time staffing adjustments as needed, while final approval remains with the Store Manager/liliProvides real-time coaching to team members and serves as a witness during corrective actions/liliOwns customer service for the location, consistently achieving positive surveys and reviews, and implements feedback to continuously improve service quality; assists the Store Manager in resolving escalated customer issues/liliHelps drive store performance by meeting and exceeding Key Performance Indicators (KPIs), using tools such as departmental scorecards to communicate progress and goals to the team/liliOversees store maintenance, ensuring the sales floor and back-of-house areas are organized, clean, and aligned with brand standards; coordinates timely repairs and accurate inventory upkeep/liliServes as acting Store Manager in the Store Manager’s absence, overseeing daily operations with support from the District Manager/li/ulpRequirements/ppstrongRequired External Qualifications:/strong/pulliMust be 18 years of age or older/lili1+ year of customer service and sales experience, preferably in retail or soft-lines/lili1+ year of sales experience with demonstrated upselling skills; experience from other industries will be considered/lili2+ years of supervisory experience, such as Assistant Manager or Shift Lead responsibilities/liliAvailability to work full shifts on Saturdays and Sundays/liliProficient in reading, writing, and verbal English to effectively interact with clients and team members/liliMust be able to navigate throughout the store and have the stamina to consistently support brides in an active work environment/liliAbility to lift up to 35 lbs and stand for extended periods/liliProficiency in POS systems and Microsoft Office/liliReliable transportation and punctuality/liliAbility to manage multiple priorities in a fast-paced, client-focused environment/liliStrong interpersonal skills and ability to respond professionally to clients and team members/liliMaintain professionalism and composure under stress/liliEffective communication and teamwork in high-pressure situations/liliSuccessfully complete a background check./li/ulpnbsp;nbsp;nbsp;/ppstrongRequired Internal Qualifications:/strong/pulliHas ALL qualifications of a Bridal Stylist/liliSuccessfully complete a background check./liliInterview process will be required./liliStylist or Senior Stylist for 1.5+ years OR meets ALL external qualifications./liliPI Match of at least 50% OR pre-approval from Leadership*/liliPeople Analyzers completed have been rated at an averaged number of 4.3 or higher (Core Values + GWC) for the past year + cannot have a corrective action served within 6 months./liliMasters Sales Process experiences 1-9 including an average checkride score of 4.5 or higher within the past 6 months./liliHas proven experience in increasing AOV by maintaining an average accessory % of sales at 15% or higher and selling Preservation Kits on average to 10% of brides in the past 6 months./liliHas had 90% follow-up completion for the past 6 months ./li/ulpnbsp;nbsp;/ppstrongPreferred Qualifications:/strong/pulliExperience in bridal or luxury retail./liliFamiliarity with Apple/macOS systems./liliSuccess in commission-based sales environments./li/ulpnbsp;nbsp;nbsp;/ppemLuxe Brands is an equal opportunity employer and does not discriminate against any applicant based on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance./em/p