Patient Access Representative II- Arlington Heights, IL - Full-time

pbHourly Pay Range:/b/p$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.p/pp/ppbPosition Highlights:/b/pulliSign on bonus: N/A/liliPosition: Patient Access Representative II/liliLocation: Arlington Heights, IL/liliFull Time/Part Time: Full-Time/liliHours: Monday-Friday:  M-F 9:30 am- 6:00 pm/lili 1 Saturday every 6 weeks, 9a-1p/liliRequired Travel:/li/ulpbr /bA Brief Overview:/bbr /The Patient Access Representative II is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital#39;s commitment to high-quality healthcare services.br /br /bWhat you will do:/b/pulliGreet and assist patients in a courteous and professional manner during the registration process./liliCollect and accurately enter patient demographic and insurance information into the hospital#39;s electronic health records system./liliAssist with more complex registration scenarios and problem-solving/liliSchedule patient appointments for various healthcare services, coordinating with clinical departments and patients to find convenient times./liliHandle scheduling for specialized services and follow-up appointments./liliVerify patient insurance coverage and eligibility, confirming the accuracy of policy information./liliCollaborate with insurance providers and billing teams to address insurance-related issues./liliAssist with resolving complex insurance verification cases./liliProvide patients with essential information about the registration and scheduling process, financial responsibilities, and available payment options./liliEnsure clear and effective communication with patients to address their questions and concerns./liliHandle patient concerns and escalations, resolving issues effectively./liliPromote a positive patient experience by minimizing wait times, ensuring a welcoming environment, and providing exceptional customer service./liliHelp patients feel comfortable and informed during the registration and scheduling process./liliAssist in identifying process improvements to enhance patient experience./lilibr /br / /li/ulpbWhat you will need:/b/pulliAssociates Degree Health Administration Preferred/liliPrevious experience in patient access, healthcare administration, or a related field is required./li/ulpbBenefits:/b/pulliCareer Pathways to Promote Professional Growth and Development/liliVarious Medical, Dental, and Vision options/liliTuition Reimbursement/liliFree Parking at designated locations/liliWellness Program Savings Plan/liliHealth Savings Account Options/liliRetirement Options with Company Match/liliPaid Time Off/liliCommunity Involvement Opportunities/li/ulp/p